Excellent, v thorough and knowledgeable

Seen very quickly, very good at explaining everything.

Very professional and kind

I found my consultation extremely thorough,my condition explained and my treatment carried out satisfactorily.

Excellent explanation of the cause of my problem

Very pleasant and easy to communicate with. Helpful and professional in equal measure. Many thanks.

Friendly, welcoming and as you’d expect from someone of James’ role, very knowledgeable.

Excellent skills all round.

An overall good experience

Mr Rainsbury explained all aspects of my hearing loss and what may be possible to help me in the future .