I was disappointed it felt very rushed

I am 85 years old and have never had any surgery. I was terrified of the thought of an operation but my mobility was deteriorating and my pain was almost unbearable even with strong medication. At the first consultation Mr Malik was very understanding and professional and explained in easy to understand language what my operation would entail. He allayed my concerns and anxiety and gave me confidence. The operation took place within weeks of this consultation. When I came round from surgery the excruciating pain that I had been experiencing for years had gone. It is now 9 weeks since surgery and I have been able to come off my pain medication. I saw Mr Malik last week for a post op consultation and cannot praise him enough. He answered all my questions in easy to understand language again and was very kind and politely me. In my opinion Mr Malik is not only a brilliant surgeon but he has integrity too.

I am very pleased to see Mr Malik. Although I didn't get any treatment I amleased about the explanation given

Dr. Malik, was an amazing surgeon I could not fault him, his work and he explained everything very caring and helpful! Cannot thank dr Malik enough! So thank you!

He was extremely inconsiderate of my time and he was unclear in his explanations about my possible condition. He was in a rush to see me out and he did not apologise for making me wait 20 minutes. He was very uncaring of my time or needs and I found him to be very rude and unwelcoming. My appointment was supposed to last for 30 minutes but he barley saw me for 15

Rushed out, did not take the time to explain anything - what I should or should not be doing till the results of the MRI came out

Some issues with booking

Irfan made the complicated simple and I felt reassured to be in his hands.

I recently had surgery under the care of Mr Malik and am now pain free for the first time in a year. I can not recommend Mr Malik highly enough. The support I received from him and his team was faultless. Would also like to thank Mary, Mr Malik’s PA for the care and time she has spent with me.

From the beginning to end everyone was helpful and kept us up to date. You, secretaries were very helpful regarding places to stay and sending letters on time, even when emails were not working. During the stay in the Harley Street Clinic everyone was very nice and friendly, provided us with information and they told you everything in plain English, explained everything in Layman's terms. Before surgery I was told that it will be a bonus if some symptoms improved and they have now improved, so that is an extra bonus. Thank you very much to Mr Malik and all of the team.