MBBS (Lond) LRCP MRCS (Eng) FRCS (Glasg)
47 years of experience
Guildford, GU1 3LX
(+1 more)
7 connections in healthcare
47 years of experience
Guildford, GU1 3LX
(+1 more)
7 connections in healthcare
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5
I saw Mr Quaile a week ago and was advised that I should have an MRI scan. To my surprise I had a phone call yesterday to tell me I had an appointment at 2.15 today! I shall see Mr Quaile again as he can help my damaged spine by giving me an injection, which was his advice. This will help keep me young!
4.5
A helpful friendly service.
5
Very professional and clear explanation of situation. Actioned next steps promptly.
5
I always find Mr Quaile, polite, pleasant, professional and caring. He always gives good explanations that are easy to understand, especially sharing scans, X rays, and pictures to explain further.
5
Overall a very effective and informative consultation.
5
Mr Quaile is very proffessional easy to talk to and explains everything very well
5
Extremely friendly and personable. Very knowledgeable and managed to explain my symptoms and also how to cure them, in layman's terms that I could understand. Really impressed!
5
Mr Quaile has a very easy but professional way of explaining things to you. He is very patient and kind and has always put me at ease. I am very nervous about having Procedures done but feel extreamely safe under his care.
5
quick efficient. Still have to review.
2
Pleasant man at consultation, but did not see him on the day of the procedure before it went ahead. I would have expected Mr Quaile to be present at the bedside beforehand to explain the procedure and associated risks and to be given an opportunity to ask questions. Instead a nurse just asked me to sign a waiver of some sort. I did not see Mr Quaile after the procedure either and felt I was rushed out of the hospital by the (lovely) staff.
I am sorry that you were so unhappy with your treatment both before and after your procedure. I would welcome the opportunity to discuss this in more detail with you and address the concerns that you have. Please can you call the office to arrange a convenient time to speak or I could write to you if you prefer. Assuring you of my best intentions at all times. Kind regards Andrew Quaile
13 Dec 2021