Miss Caroline Payne

Miss Caroline Payne

Bsc (Hons), MSc, FRCS(Eng), FRCS (plast)

Plastic Surgery

Recommended by  
1 specialist

26 years of experience
11 years as a specialist

Overall Rating

Overall Experience

4.92

Bedside Manner

4.91

Explanation

5

Top feedback

“Gave thorough explanation on what to expect before and after surgery “
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Reviews

4.94 Overall Patient Trust rating
Overall Experience
Bedside Manner
Explanation
Breast Reduction
24/65
Breast Augmentation (Enlargement)
6/65
Breast Surgery
6/65
Abdominoplasty (Tummy Tuck)
4/65
Breast Uplift Surgery (Mastopexy)
4/65
Cosmetic Breast Surgery
3/65
Breast Implant Removal
2/65
Labiaplasty
2/65
Liposuction
2/65
Plastic Surgery
2/65
Arm Lift (Brachiplasty)
1/65
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Patient seen for:
Gave thorough explanation on what to expect before and after surgery
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Having had breast reduction surgery with Miss Payne last year and being so incredibly happy with the results I knew that I would be returning to her for my abdominoplasty. Caroline is so approachable and friendly and explains everything from start to finish in a straight forward way. I am feeling very positive about my upcoming surgery.
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Patient seen for:
The consultation was great!! I left feeling confident in the procedure and can't wait for my surgery date.
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
My experience at the appointment was great Caroline was very nice and explained everything that I needed to know.
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Made me feel at ease and gave good explanations to any questions, also told me a my options available to me. If I decide to go ahead with surgery I would definitely choose Caroline.
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Overall Experience
(1/5)
Bedside Manner
(3/5)
Explanation
(5/5)
I felt like she made it clear she only had 25mins and therefore I felt rushed and she referred me to go somewhere else for liposuction and now ive got to pay another consultation fee and then got out card machine to take £170 off me , felt robbed and disappointed with the outcome as im a single parent and saved my money to pay fir the privileged and wished i never went to Holly House.
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Caroline Payne

Hello I’m sorry you felt like this.it was only an explanation that the appointment had been booked for 35 minutes and that the discussion was to look at various body areas including breast and also body liposuction. I don’t believe 35 minutes is long enough to discuss all these points. We did a full consultation about Breast and I was able to help you there but unfortunately I don’t have the equipment available to offer extensive liposuction. I’m sorry that you felt dissatisfied with my explanation and consultation.

Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Patient seen for:
Very Informative felt safe and comfortable to go ahead with procedure after consultation
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Miss Payne put me at ease through the whole of my procedure im so happy with my results after having my tummy tuck im so happy with the results! Thank you so much!
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Caroline understand from the start what outcome I was hoping to achieve and went through with me the best possible options to get my results and she did not disappoint. Caroline and her team had me at ease right from the beginning and made my operation and recovery a breeze, the only regret I have is not doing this sooner.
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Overall Experience
(5/5)
Bedside Manner
(5/5)
Explanation
(5/5)
Patient seen for:
Today I had my first consultation with Caroline, I felt super comfortable in Caroline's company and felt as though all my questioned were answered. Caroline explained everything in detail and I was super happy with my consultation.
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Other Reviews