Mr Gerald Brookes

Mr Gerald Brookes

MBChB FRCS

Ear Nose & Throat Surgery (ENT/Otolaryngology)

48 years of experience
26 years as a specialist

Overall Rating

Overall Experience

4.82

Bedside Manner

4.84

Explanation

4.79

Top feedback

“Mr. Brooks a thorough examination and explained very well what might be causing the issue. Ordered some tests so waiting on the results now“
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Reviews

4.82 Overall Patient Trust rating
Overall Experience
4.82
Bedside Manner
4.84
Explanation
4.79
Ear Infections
34/215
Tinnitus
34/215
Sinusitis
16/215
Nasal Blockage
12/215
Deafness
10/215
Ear Wax Removal
8/215
Hearing Loss
8/215
Vertigo
7/215
Adult Ear, Nose & Throat Surgery
4/215
Laryngoscopy
4/215
Tonsillitis
4/215
Ear Wax
3/215
Laryngitis
3/215
Meniere’s Disease
2/215
Swallowing Disorder (Dysphagia)
2/215
Tonsil and Adenoid Infections
2/215
Voice Problems
2/215
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Sort by:
Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
Excellent , professional and extremely knowledgeable and efficient, couldn't have been better
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
My appointment was on time Mr Brookes came personally to greet me and took me to his office, he listened took notes and gave me his opinions after doing a thorough check of my ears The staff were efficient and tentative #### ## ####
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Overall Experience (3/5)
Bedside Manner (3/5)
Explanation (3/5)
Dr Gerald Brookes was a good doctor and helped diagnose the issue well. However, as a patient I felt like random things were being thrown at me in short space of time, 30 minutes which was hard to process for a while. He seemed like he was in a rush towards the end when I was asking questions. I paid a lot of money to be seen and felt that the overall experience could have been way better as it is private. The receptionist was nice.
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Overall Experience (1/5)
Bedside Manner (1/5)
Explanation (1/5)
I have never written a public review, however, after my consultation with Mr. Gerald Brookes it became essential in my opinion to write this review for the following reasons: The report that this Doctor wrote after my consultation was not only incomprehensible and illogical, it was damaging, contradictory, and very concerning indeed. The report is still an enigma, he did not listen to how I had sustained my injury and wrote a contradictory, stereotypical, biased, highly damaging medical report that made no logical sense and caused concern with the potential to damage my medical record and ongoing health. I was so fortunate that I had collated evidence of the situation that I had experienced prior to my visit. He was very quick to make detrimental assumptions and written statements, assign very damaging labels, and most importantly he did not listen to me as a patient. I can only reiterate that in my opinion this “Consultant” should be avoided, the name Harley Street, whilst reputable does not mean that it is entirely facilitated by expert doctors who listen to their patients and are prepared to learn from them. It was very clear to me that Doctor Brookes lacked understanding and also lacked continuous exploratory proficiency, he was also highly judgemental, which resulted in a damaging misdiagnosis and a report which left me to suffer. Over £500 down the drain for a private consultation, an absolute waste of my money, time, and most importantly a serious impact on my health and medical record, still very concerning. I will not recommend Mr. Gerald Brookes, maybe try another Consultant. Shocking is an understatement.
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
Very welcoming and relaxed atmosphere. Made me feel very comfortable and helped to resolve the problem. Took all measures needed.
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Very good consultation and was able to diagnose the problem very quickly and immediately alleviate the issue
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
The doctor has been excellent:-). Simple as that...
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
Good listening and ready to help.Well please with him.
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Overall Experience (4/5)
Bedside Manner (4/5)
Explanation (4/5)
Patient seen for:
Good experience, patience..
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Overall Experience (5/5)
Bedside Manner (5/5)
Explanation (5/5)
Patient seen for:
He is hugely knowledgable, explains the issue and settles on a diagnosis without hesitation, giving the patient great confidence.
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Other Reviews