5
11 reviews

West One Dental Clinic 

22 Harley Street, London, United Kingdom, W1G 9PL 
Video consultation available

Overall Rating

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5

Top feedback

“I have had problems with my teeth and dentistry for many years. When I was 11yrs old I was playing tennis and my doubles partner hit me in the face with his racket which smashed my front tooth. My dentist at the time removed the nerve, filled it and placed a cap on what remained. This triggered a sequence of dental issues. Standard fillings made me very ill and I’d spend weeks in bed with constant infections leading to continuous antibiotics. I knew this was abnormal and although the many dentists I saw over the years were also confused I was given no answers. In June 2017 I needed another filling. Although I was desperate to avoid more dentistry I had no choice. This was the straw that broke the camel's back. A couple of days after the filling, every joint in my body started to crack and I developed such severe back pain that it forced me to close by business and I was unable to move from bed for several months. I was extremely worried. I have 2 young daughters and was now entirely reliant on my wife to look after us all. I didn’t think things could get any worse until one day I lost the sight in my left eye, developed a tingling sensation in the left of my head and started having what can only be described as panic attacks. This really concerned me - I am a confident character running a successful business and was a top athlete but my life was crumbling. I met with numerous medical professionals from rheumatologists, neurologists, maxillofacial specialists, pain clinics etc but their tests showed nothing was wrong. None of the medications helped and arguably made things worse. I didn’t know who I was, I was broken, lost and couldn’t fulfil my role as a father. Days of internet research finally lead me to David Harvie-Austin. There was overwhelming evidence online about how mercury in metal fillings can negatively affect the body in many ways and David is the Chairman of the British Society for Mercury Free Dentistry. I called David in desperation and he asked me to complete a questionnaire about my health issues. By now I could tick nearly all of the ailments listed that could be associated with mercury toxicity. Having met so many professionals who hadn’t been able to help I was a little sceptical but he was clearly well informed, caring and considerate and understanding of my issues (many others were dismissive which was frustrating). David looked inside my mouth and took the relevant X Rays and pictures before laying out a plan. As you can imagine I was nervous about more dentistry being clear in my mind of the link to my debilitating health issues but was left with few options and now confident in his knowledge and ability. I went ahead with David’s plan. He suggested I have all 5 of the metal fillings removed / replaced over a few appointments. He took a reading of how much mercury was being released by each filling and determined extremely high levels. He took every precaution to ensure none of the toxic vapour would be ingested when the fillings were drilled which involves special equipment that’s different to standard dental tools designed to take out large pieces of metal filling vastly reducing the amount of toxic vapour released. He placed charcoal tablets under my tongue to neutralise and excess mercury vapour also. Despite having teeth extracted and extensive work done I went home to recover and given my previous reaction I feared the worst but to my surprise, for the first time I didn’t develop an infection, had no need for antibiotics and my mouth recovered far more swiftly than ever before. I’ve since seen David 5 times over the last 18 months and I’m now mercury free. Although it’s been slow going my health has improved a great deal and a quality of life for me and my family has started to return. I consider David to be the most professional, knowledgeable and genuine dentists I’ve ever met and now consider him not just the best dentist but also a friend who has been instrumental in giving me my life back. I can not recommend him highly enough whether for standard dentistry or for those experiencing unexplained health issues where the medical world is left baffled. “
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Reviews

5 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Teeth Cleaning
2/11
Adult Braces
1/11
Amalgam replacements
1/11
Amalgamation
1/11
Crowns
1/11
Dentistry
1/11
Impacted/Infected Wisdom Teeth Removal
1/11
Repair of broken front tooth
1/11
Replacement of amalgam fillings with composites
1/11
Teeth Straightening
1/11
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Amalgam replacements
Dr David Harvie Austin is an absolutely wonderful dentist; kind, compassionate, patient and understanding as well as having a brilliant manner and sense of humour which put me at ease from my first time meeting him. I went to see him for the safe removal of my amalgam fillings and chose David specifically due to his extensive experience and knowledge about the field. David spoke to me about the procedures with a calm, kind demeanor, making me feel completely at ease at every step of the process. Very thorough in his work and the results are brilliant. I hope I have reason to see him again in the not-too-distant future! Thank you, David!
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Adult Braces Teeth Straightening
I have nothing but wonderful things to say about David Harvie Austin. I have had an issue with my teeth and their positioning for a couple years now and I am quite a nervous patient. I also believe in a holistic approach with the mouth, and David made me comfortable and feel very at ease. David is very compassionate and a kind person, it was very evident as soon as I met him.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I have always found the staff very positive, helpful and friendly. Dr. David Harvie Austin is an excellent dentist, very gentle, professional and kind.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Amalgamation
West one Dental provides excellent care and service. I have known the practice since 2019 and received some many treatment with 100% satisfaction. West one offers the best quality treatment i've ever come across.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Teeth Cleaning Crowns
Always friendly, professional and enjoyable.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Impacted/Infected Wisdom Teeth Removal Dentistry Teeth Cleaning Replacement of amalgam fillings with composites Repair of broken front tooth
David's clinic has always been a friendly, pleasant and helpful place to visit. I feel a lot of thought went into resolving dental issues I brought with me to the practice many years ago and subsequent problems have been dealt with promptly and thoughtfully.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I came to David to have all my amalgam fillings replaced. He did this, very professionally and sympathetically and I have continued to go to him ever since. I have a mouthful of fillings and have had a few health problems over the years and I always feel he gives considered advice based on what's best for my health. I've even had to bother him over Easter during lockdown with an emergency and he was as kind as could be. He has a fabulous knack of giving injections painlessly that don't hurt when they wear off. Sessions with him and his staff are relaxed, friendly and unrushed, totally different to past experiences with other dentists. I would highly recommend him if you're looking for someone kind, caring and committed to the best treatment for you.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Friendly, Professional, Knowledgeable and Caring.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I can say that considering the length of time I’ve been David's patient, (must be more than 20 years) then that must speak for itself! Also he are always kind, caring, gentle, ultra-professional so making a visit to the dentist an extremely pleasant experience. Oh and he gives good advice.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I was looking for a dentist in london to treat our dad holistically. It wasn’t easy to find the right one. 4 dentists including the munro-hall clinic which was the most rudest clinic refused to see our dad as an emergency and others said due to dads age (86) they would recommend he go to hospital. A local dentist we saw in london charged for a treatment plan and agreed to execute it and then wouldn’t step up to treat our dad and told us to have it done in hospital. He then ignored all our calls and the delay in treating the cavities led to our dad getting a periapical root infection abscess which could be life threatening. I had to find a holistic dentist fast. I needed to find one who a) could see our dad as an emergency b) was experience and would do the extraction with ozone and remove periodontal ligament c) was compassionate and king d) was local Dr Harvie-austin was all of the above and the bonus was he was so reasonably priced - 5x less than the quote i got from a well known holistic practice in Portsmouth ! i contacted the holistic dentists in farnham and it was the lovely dentist there Dr Emma Davison who recommended Dr Harvie-austin to me. i looked him up and found he was trained by Hal huggins and the secratary of the mercury free dental society and he worked in harley street. i contacted him late on a friday evening and he replied to me on saturday saying he will call me on monday which i thought was so very kind. To my utter amazement he called me on Sunday , spoke to myself and my father over the phone and gave us an appointment for monday afternoon at his London office in Harley street ! What other dentist is going to be his kind ? I had a dentist who wanted me to pay him £750 for his time to read background notes and give a second opinion and he was in southampton ! Dr Harvie-austin looked at all the notes and xrays and gave an opinion via email immediately , i didn’t have to even go through a receptionist. He does all his own correspondence. He truly works from the heart. He said dad had an abscess in the root of the filled tooth he can see it clearly from the x-ray there is an abscess there in the root same as the another dentist said. He did advise filling this tooth may be pushing the infection down further so it was so vital to get the tooth out quickly. I was so happy for this blessing and this kind dentist i had to write here. Before i went to see dr harvie-austin this previous review had research more to be sure i was taking dad to someone competent and i didn’t want that to happen to anyone else. Just because someone doesn’t have reviews doesn’t automatically mean they are no good. Perhaps it means no one has the time to write about great people only to complain. I am so elated and stunned by Dr Harvie-austins kindness and his deep knowledge and gently manner with our 86 year old father who was also bereaved and needed extra tlc - i didn’t think i will find someone so experienced and confident and who will do the treatment so skilfully and painlessley and LOCALLY so i don’t have to drive my dad half way around the country. All went brilliantly. Dad was so comfortable after the extraction he fell asleep. the dentist was beyond words excellent and so was every member of staff within the building. The energy was just genuinely high up there of love and kindness. i thoroughly recommend this dentist to anyone looking for a holistic dentist. Dr Harvie-austin has such a kind and caring nature and i was blown away about how quickly and how painlessly and confidently he attended to our dad. the report you get after the consult is very thorough. The aftercare is included in the price of the treatment. Beyond words great experience and will send all my family here.
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