1 Welbeck Street, Men's Health Centre, London, United Kingdom, W1G 6DE
93 %
7 %
0 %
< 1 %
0 %
*Star rating based on patient reviews
371 reviews
5
No problems as expected
5
A very efficient and on time appointment.
4.75
I had a very positive outcome with Urology Partners regarding Green light laser surgery to reduce the size of my prostate. Prior to surgery I was experiencing a series of UTI’s together with having to self catheterise which significantly impacted my quality of life. The operation was successful and recovery was swift and problem free. I no longer need to self catheterise and have had no UTI’s since the operation . I was treated with kindness, care and dignity during the whole process and wouldn’t hesitate to contact them in the future should the need arise.
Thank you for taking the time to leave your feedback. We are pleased that your experience was a positive one for you and your health.
5
My experience was very comfortable I was look after really well the whole stay was well planned by all the staff.
5
I had a good experience , there was obvious empathy and knowledge .
4.75
Mr Barber is clearly amazing, gifted, friendly and has a down to earth natural manner that put my son straight at ease. His PA Jeannette was great too. Your admin system was dire and full of faults - the reason to go pivate was to avoid mistakes that could be found elsewhere but the referral letter from another consultant to Mr Barber did not appear on the system and I had to chase, the scan I paid for and had done for my son could not be found etc... not great (hence the good rather than excellent rating). I should not have to chase etc..
Thank you for taking the time to leave your feedback and that your care with Mr Barber was excellent. I am sorry to hear about the administration issues that you have had. If you would like to provide further details so I can look into this, do please contact me direct at lara.moran@urologypartners.co.uk or call me on 07740 942 977.
5
From the CT scan at One Welbeck to the subsequent consultation with Mr Barber it was an excellent experience. The whole team was very attentive, professional and inspired confidence. I couldn’t recommend them highly enough.
5
I thought our consultation was very good, because of how well you communicated and explained everything very clearly. I was very pleased, as this is so important.
5
I have been very pleased with the speed at getting appointments and in receiving emails etc. Mr Chetwood himself is very easy to talk to, listens and explains things well.
5
Pleasant and efficient. Excellent service. Thank you.