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Urology Partners

Urology Partners

1 Welbeck Street, Men's Health Centre, London, United Kingdom, W1G 6DE

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Verified profile
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Reviews

All reviews(371)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Benign Prostate Hyperplasia (87)
Prostate Cancer (49)
General Urology (35)
Green Light Laser Prostatectomy (32)
PSA Testing (20)

93 %

7 %

0 %

< 1 %

0 %

*Star rating based on patient reviews

371 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

No problems as expected

04 Dec 2023verified patient
Patient seen for:
PSA Testing
Prostate Cancer

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A very efficient and on time appointment.

04 Dec 2023verified patient
Patient seen for:
General Urology
Prostate Cancer

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a very positive outcome with Urology Partners regarding Green light laser surgery to reduce the size of my prostate. Prior to surgery I was experiencing a series of UTI’s together with having to self catheterise which significantly impacted my quality of life. The operation was successful and recovery was swift and problem free. I no longer need to self catheterise and have had no UTI’s since the operation . I was treated with kindness, care and dignity during the whole process and wouldn’t hesitate to contact them in the future should the need arise.

04 Dec 2023verified patient
Patient seen for:
Green Light Laser Prostatectomy

Reply from Urology Partners

Thank you for taking the time to leave your feedback. We are pleased that your experience was a positive one for you and your health.

12 Dec 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was very comfortable I was look after really well the whole stay was well planned by all the staff.

05 Dec 2023verified patient
Patient seen for:
Transurethral Resection of a Bladder Tumour (TURBT)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a good experience , there was obvious empathy and knowledge .

06 Dec 2023verified patient
Patient seen for:
Prostate Cancer

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Mr Barber is clearly amazing, gifted, friendly and has a down to earth natural manner that put my son straight at ease. His PA Jeannette was great too. Your admin system was dire and full of faults - the reason to go pivate was to avoid mistakes that could be found elsewhere but the referral letter from another consultant to Mr Barber did not appear on the system and I had to chase, the scan I paid for and had done for my son could not be found etc... not great (hence the good rather than excellent rating). I should not have to chase etc..

06 Dec 2023verified patient
Patient seen for:
Varicocele

Reply from Urology Partners

Thank you for taking the time to leave your feedback and that your care with Mr Barber was excellent. I am sorry to hear about the administration issues that you have had. If you would like to provide further details so I can look into this, do please contact me direct at lara.moran@urologypartners.co.uk or call me on 07740 942 977.

12 Dec 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the CT scan at One Welbeck to the subsequent consultation with Mr Barber it was an excellent experience. The whole team was very attentive, professional and inspired confidence. I couldn’t recommend them highly enough.

01 Dec 2023verified patient
Patient seen for:
Robotic Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I thought our consultation was very good, because of how well you communicated and explained everything very clearly. I was very pleased, as this is so important.

02 Dec 2023verified patient
Patient seen for:
Benign Prostate Hyperplasia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have been very pleased with the speed at getting appointments and in receiving emails etc. Mr Chetwood himself is very easy to talk to, listens and explains things well.

02 Dec 2023verified patient
Patient seen for:
Female Functional Urology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Pleasant and efficient. Excellent service. Thank you.

02 Dec 2023verified patient
Patient seen for:
Renal (Kidney) Cancer