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The Westbourne Centre

The Westbourne Centre

53 church Road Edgbaston, Birmingham, United Kingdom, B15 3SJ

Verified profile

Verified profile

Patient Trust Score

4.91

196 patient reviews
4.92
Overall Experience
4.92
Cleanliness
4.90
Friendliness
4.89
Wait time

12 recommendations for:

Cataract Surgery(3)
Astigmatism(2)
Aged and Sundamaged Skin(2)
Other(5)

Recent patient review

This clinic has not collected a review in over 6 months

AboutOpening hoursReviewsSpecialistsGalleryFAQ

About

About The Westbourne Centre

The Westbourne Centre is a modern, state-of-the-art medical centre, located in the heart of Edgbaston's medical quarter in Birmingham.

The Westbourne Centre opened in January 2009, by four well-established surgeons who wanted to provide a safe and pleasant environment for their patients and have the opportunity to work collaboratively to bring about new methods for treatments. The Centre has brought together a diverse group of specialists, devoted to delivering the safest, least-invasive solution for every patient and providing the highest quality procedures and treatments in the world today. We have experts in dermatology, plastic surgery, dentistry and more. We are one of a small group of surgery facilities in the UK offering major surgical procedures using a local anaesthetic with sedation.

As innovators within their specialist areas, our consultants are committed to ensuring the options they provide patients will provide the best outcomes for each individual. From initial consultation through treatment and then aftercare, your consultant is fully engaged every step of the way. Patient safety and care is the highest priority of the The Westbourne Centre's consultants, the clinical staff and the administrative team working . As a private day facility, The Westbourne Centre is monitored and regulated by the Care Quality Commission (CQC) who rated us as ‘Good' in April 2017.

From the initial telephone call through post-operative care and appointments, we will do all we can to ensure your experience at our specialist surgical centre will be positive and comfortable


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Cataract Surgery (25%)
  • Astigmatism (17%)
  • Aged and Sundamaged Skin (17%)
  • Keratoconus (8%)
  • Bunionectomy (8%)
  • Others (25%)

Specialties
  • Cosmetic (Aesthetic) Medicine
  • Dentistry
  • Dermatology
  • General Surgery
  • Ophthalmology

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

09:00 - 13:00

Sunday

09:00 - 13:00

Reviews

All reviews(196)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Cataract Surgery (3)
Aged and Sundamaged Skin (2)
Astigmatism (2)
Bunionectomy (1)
Carpal Tunnel Syndrome (1)

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*Star rating based on patient reviews

196 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Found the clinic to be staffed with very friendly and knowledgeable people. Mr Whu, my consultant explained everything about my problem and related to all the options that I could take. I opted for the operation and I cannot fault the work he did which has given me a very good outcome. I am very satisfied.

16 Nov 2021verified patient
Patient seen for:
Carpal Tunnel Syndrome

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall I felt safe, the staff were helpful and responsive. Very clear covid guidance and protocols. The post-op advice leaflet will hopefully be refreshed soon to clarify some aspects, and the nurses had additional points to make.

05 Jul 2021verified patient
Patient seen for:
Astigmatism
Cataract Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional, friendly experience

23 Jun 2021verified patient
Patient seen for:
Minor Skin Surgery
Mole Check
Aged and Sundamaged Skin

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A very comforting and friendly atmosphere with own parking access. Easy to find and directions well signed. Spotlessly clean and welcomed from the start.

12 Apr 2021verified patient
Patient seen for:
Aged and Sundamaged Skin

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Absolutely brilliant.

05 Feb 2021verified patient
Patient seen for:
Bunionectomy

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The Westbourne Centre is located in an elderly brick building that at first sight does not really look like an eye clinic. The impression, in particular in the surgery section is a bit cramped, as there is little room to wait. That could be better. However, the staff is wonderful, they seem to have the most modern instruments and everything worked very well. There was an issue with the lens delivery, but this was not their fault and they handled the issue professionally and graciously. In addition, the aftercare was very good, I was called after the surgery, and had my check-up appointment very swiftly. All in all, a good experience. I am happy to have been treated there.

18 Jan 2021verified patient
Patient seen for:
Cataract Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Welcoming environment

13 Dec 2020verified patient
Patient seen for:
Cataract Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent clinic. Easy to find, clean, friendly and polite staff. Overall a very pleasant environment.

09 Nov 2020verified patient
Patient seen for:
Keratoconus
Astigmatism

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient.

23 Oct 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and professional staffs

16 Aug 2020verified patient
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Specialists

27 SPECIALISTS

Mr Mark Wevill
Ophthalmology

4.99

Patient trust score

153

patient reviews

2

professional endorsements
Mr Feiran Wu
Orthopaedic Surgery

4.97

Patient trust score

63

patient reviews

3

professional endorsements
Mr Max Almond
General Surgery

0.00

Patient trust score

0

patient reviews

2

professional endorsements

ME

Oral & Maxillofacial Surgery

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Mr Maged Nessim
Ophthalmology

4.91

Patient trust score

23

patient reviews

2

professional endorsements
Mr Sai Kolli
Ophthalmology

4.98

Patient trust score

88

patient reviews

1

professional endorsement
Mr Ross Elledge
Oral & Maxillofacial Surgery

5.00

Patient trust score

20

patient reviews

3

professional endorsements

SR

Dermatology

0.00

Patient trust score

0

patient reviews

6

professional endorsements

RP

General Practice (GP)

0.00

Patient trust score

0

patient reviews

1

professional endorsement
Mr Kenneth Kok
Plastic Surgery

5.00

Patient trust score

13

patient reviews

1

professional endorsement

FAQ

What are The Westbourne Centre's reviews like?

The Westbourne Centre's overall patient rating is 4.91 out of 5 stars on Doctify.

This is based on 196 reviews

Where is The Westbourne Centre located?

The Westbourne Centre is located at 53 church Road Edgbaston, Birmingham, United Kingdom, B15 3SJ

When is The Westbourne Centre open?

The Westbourne Centre is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (09:00 - 13:00), Sunday (09:00 - 13:00)

What is the phone number for The Westbourne Centre?

+441214560897

What consultants work at The Westbourne Centre?

You can find a list of the consultants that work at The Westbourne Centre here

Does The Westbourne Centre accept new patients?

The Westbourne Centre generally accepts new patients.

Get in touch with this practice to enquire as a new patient