4.75
33 reviews

The Wellington Diagnostic and Outpatient Centre 

Roman House, 296 Golders Green Road, London, United Kingdom, NW11 9PY 

Overall Rating

Overall
4.73
Friendliness
4.61
Wait time
4.82
Cleanliness
4.85

Top feedback

“All good“
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Welcome to The Wellington Diagnostic and Outpatient Centre

Opening hours

Location

No results found

Reviews

4.75 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Joint Pain
2/33
Acid Reflux
1/33
Adult Ear, Nose & Throat Surgery
1/33
Blood in Stool
1/33
Constipation
1/33
Gout
1/33
Graves’ Disease
1/33
Growing Pains
1/33
Hormone disorders (female)
1/33
Hyperthyroidism
1/33
Osteoporosis
1/33
Paediatric Gastroenterology
1/33
Polycystic ovary syndrome (PCOS)
1/33
pulled elbow/arm injury
1/33
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Joint Pain Growing Pains
Very clean. Very friendly and helpful staff
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Overall
(3/5)
Friendliness
(3/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Acid Reflux
Good experience, good hygiene clean space but most of all Fantastic Dr. Crespi
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Adult Ear, Nose & Throat Surgery
I think I did not choose the right center but the survey doesn't let me go back.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Polycystic ovary syndrome (PCOS) Hormone disorders (female)
In light of the current pandemic, staff were excellent and followed regulations to make me feel safe. They took my temperature on arrival and asked me to wash my hands.
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Gout Joint Pain
The Nurses were helpful and lovely.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Graves’ Disease Hyperthyroidism
Conveniently located with ample Covid protective measures in place.
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Osteoporosis
Straightforward, temp check and advised to wash hands, that’s important as not everybody would do it without being asked to.
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Overall
(4/5)
Friendliness
(2/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
pulled elbow/arm injury
I wasn’t too happy to be told I was late by one of the ladies who first greeted me as I had a 3yo who’d been in agony for 24hours with an arm injury, in A and E til 10.30pm the night before and an impossible situation of trying to get him dressed and in the car. It took longer than we anticipated and had we been allowed to explain I’m hoping the comment wouldn’t have been made. We also live 30mins away.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Paediatric Gastroenterology Constipation Blood in Stool
The staff were consistently friendly, patient and professional.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
very professional service - thank you
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(4/5)
Well organised
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very warm welcome
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Outstanding and efficient centre with high calibre of doctors.
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Overall
(4/5)
Friendliness
(3/5)
Wait time
(3/5)
Cleanliness
(3/5)
My appointment wasn't at a clinic it was a video call
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Overall
(5/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Always easy to get an appointment and quiet there
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Easy to find, nice waiting area and welcoming staff members
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent service
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Fine experience, a few kids play toys which is nice.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very friendly, clean and great customer service!
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Other Reviews