The Royal Marsden - Chelsea 

Fulham Road, London, United Kingdom, SW3 6JJ 

Overall Rating

Overall Experience

4.87

Friendliness

4.87

Wait time

4.61

Cleanliness

4.91

Top feedback

“Excellent except for a terrible experience when arriving for my pre-op bloods three days before. Receptionist was very abrupt and kept telling me she had no idea why I was there and said I was not in the system. Kept me waiting an hour and half and still told me to sit down I wasn’t expected So stressful as one is anxious anyway before a surgery. Awful “
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Welcome to The Royal Marsden - Chelsea

Imaging (Scans)
Oncology

About

The Royal Marsden Hospital is a centre of excellence renowned for cancer diagnosis and education. It is internationally recognised for its groundbreaking research and use of the very latest cancer treatments and technologies. First established in 1851, the Royal Marsden was the first hospital in the world dedicated to cancer diagnosis, treatment, research and education. It is the largest and most comprehensive cancer centre in Europe, treating more than 50,000 patients each year. Its unique relationship with the Institute of Cancer Research allows quick access to the most up-to-date treatments available. The specialist research centre based at the hospital has the largest drugs trial unit in Europe.

The Royal Marsden offers inpatient, day care and outpatient services for all cancers. Its dedicated staff are highly skilled, and training schemes are run for cancer nurses, oncologists, and GPs. Patients benefit from holistic care programmes from diagnosis through to treatment and recovery or palliative care, with pastoral and psychological care for both patients and relatives.

The hospital has dedicated units for all types of cancer and has specialist facilities for children and young people.

Diagnostic tests offered at the Royal Marsden include:

  • CT scans
  • Endoscopy
  • Genetic testing
  • MRI scans
  • Pathology
  • Ultrasound
  • X-rays
  • PET scans
  • Nuclear Medicine Gamma camera imaging

Treatments include:

  • Surgery
  • Chemotherapy
  • Radiotherapy
  • Radioisotope therapy
  • Supportive therapies such as acupuncture, physiotherapy, and yoga

Location

Opening hours

Mon :
09:00 AM - 05:30 PM
Tue :
09:00 AM - 05:30 PM
Wed :
09:00 AM - 05:30 PM
Thu :
09:00 AM - 05:30 PM
Fri :
09:00 AM - 05:30 PM
Sat :
09:00 AM - 08:00 PM

Team

No results found

Sub-Specialties

Prostate Cancer
Advanced Melanoma
Biliary Cancer
Bladder Cancer
Blood Cancer
Bone Sarcoma

Procedures

Bone Marrow Transplant
Chemotherapy
MRI Scan (Magnetic Resonance Imaging scan)
Oncoplastic Surgery
Radiotherapy
Surgical Oncology

Reviews

4.82 Overall Patient Trust rating
Overall Experience
4.87
Friendliness
4.87
Wait time
4.61
Cleanliness
4.91
Prostate Cancer
48/75
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Sort by:
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent except for a terrible experience when arriving for my pre-op bloods three days before. Receptionist was very abrupt and kept telling me she had no idea why I was there and said I was not in the system. Kept me waiting an hour and half and still told me to sit down I wasn’t expected So stressful as one is anxious anyway before a surgery. Awful
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All the staff I encountered at the Royal Marsden were friendly, professional and always available to help if required. My room was clean and comfortable. My treatment went according to schedule and the requirements after being discharged from the hospital were clearly explained.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Royal Marsden has the greatest care team.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(2/5)
Cleanliness
(5/5)
Patient seen for:
Biggest delays seem to be in pharmacy department
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
My experience of the Royal marsden hospital could not be faulted, and of such a high standard that I would highly recommend it as a centre of excellence.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
My preoperative consultation was at the Private Care Centre in Cavendish Square. It was very efficient.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Wonderful team and medical staff were friendly, responsive and caring - provided first class treatment and care 24/7
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Generally very good. Staff were friendly, highly competent and conscientious. There were some mix ups over prep for leaving the hospital and private room, which are the only reasons for not giving 5 stars.
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Overall Experience
(5/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(5/5)
Initially very good , although the day care after surgery was very poor , only a health care assistant called Michelle was friendly and worthy of a mention, the nursing staff on duty that day were totally uncaring, unfriendly, until I made a formal complaint! Then afterwards too little too late !!!
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good standard of care by all involved, nursing and other staff.
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Other Reviews