4.9
96 reviews

The London Upright MRI Centre 

FKS House 40-44 Newman St, London, United Kingdom, W1T 1QD 

Overall Rating

Overall
4.92
Friendliness
4.92
Wait time
4.92
Cleanliness
4.92

Top feedback

“Good“
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Welcome to The London Upright MRI Centre

Radiology

About

We were the first organisation to provide Open and Upright MRI scanning in England and are the leading specialist upright and open, MRI service in the country. We are recognised as the leading centre for helping patients with special needs to complete their scan and help them with their ongoing healthcare and treatment. We were also the first MRI provider to give patients the option to self refer for medical imaging, without needing to visit their GP or consultant.

Our staff have the most experience in helping claustrophobic and anxious patients complete their scan in what can otherwise be a difficult event for patients elsewhere. We are also able to assist larger individuals who may not be able to comfortably fit in a conventional MRI tunnel, as well as those who are unable to lie flat for an extended period of time. Patients are very welcome to come and see our scanner prior to their scan, sit in the scanner if they wish to familiarise themselves with it and discuss their anxieties with our experienced staff to alleviate any concerns they may have at that point.

Our Open and Upright MRI scanners are completely different from conventional “tunnel” MRI scanners as well as other so-called “open” scanners where you are still required to lie down. Our highly experienced team of doctors who provide the clinical report for patients include both the leading musculoskeletal radiologists from The Royal National Orthopaedic Hospital NHS Trust and the neurological radiologists from Barts Health NHS Trust.

We have extended hours of working across the whole week including weekends and are open 8am - 8pm every day.

Shortlisted for Diagnostics Provider of the Year two years' running.

 

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Opening hours

Mon :
08:00 AM - 08:00 PM
Tue :
08:00 AM - 08:00 PM
Wed :
08:00 AM - 08:00 PM
Thu :
08:00 AM - 08:00 PM
Fri :
08:00 AM - 08:00 PM
Sat :
08:00 AM - 08:00 PM
Sun :
08:00 AM - 08:00 PM

Location

Procedures

MRI Scan (Magnetic Resonance Imaging scan)

Treatments and Fees

Included
  • Specialist Centre offering comfortable, purpose-built facilities in the centre of London
  • The most experienced team of superintendent-level radiographers to help you complete your scan
  • All clinical reports produced by specialist in-house consultant radiologists
  • Scans reported within two working days, most sooner
  • Appointments available to suit you – 7 days a week from 8am – 8pm – including Same Day appointments
Included
  • The most experienced team of superintendent-level radiographers to help you complete your scan
  • All clinical reports produced by specialist in-house consultant radiologists
  • Scans reported within two working days, most sooner
  • Specialist Centre offering comfortable, purpose-built facilities in the centre of London
  • Appointments available to suit you – 7 days a week from 8am – 8pm – including Same Day appointments

Reviews

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-08-2019

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-07-2019

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-07-2019

Good

Overall
0
Friendliness
0
Wait time
0
Cleanliness
0
19-07-2019

Staff very polite and very caring

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-07-2019

Thank you, everyone was very kind and helpful. It wasn’t as frightening as I thought jet might be.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-07-2019

Completely great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-06-2019

This was ok but better than my others MRI that I have done

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
20-06-2019

Polite and efficient

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-06-2019

Amazing staff felt at ease reassured through whole app

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-06-2019

Ok

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-06-2019

Fabulous..staff friendly could not fault

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-05-2019

Very pleasant

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-05-2019

Very friendly and helpful staff, highly professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-05-2019

Vey helpful and friendly staff at every stage. Reassuring and kind approach

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-04-2019

Very good service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-04-2019

Lovely friendly staff, Bev explained everything very clearly and made me feel very comfortable.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-03-2019

Very nice, much better then closed scanners.

Overall
3
Friendliness
3
Wait time
3
Cleanliness
3
14-03-2019

Well supported by the staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2019

Very helpful team

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-02-2019

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-02-2019

The receptionist and Beverly, the scan lady were absolutely fantastic. Made me feel at ease

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-02-2019

Excellent service. First class.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-02-2019

Helpful and supportive. Makes you feel relaxed and at ease with the whole procedure. Excellent booking support.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-02-2019

Very good - technicians were very professional and reception was excellent and most welcoming.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-02-2019

Very short wait and facilities excellent. Receptionist was very helpful & the radiographer was extremely patient as I was very nervous

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
08-02-2019

I’m costraphobic so scared of normal mri this one I could do and staff very friendly

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-02-2019

Very positive, relaxed and supportive. I’ve struggled & suffered with MRI anxiety for years, but today I got through with distraction, the chance to sit up and have space around me and the kind support of the radiographer. She understood anxiety well! Thank you very much guys.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-02-2019

Very friendly staff, got next day appointment without problems, scanner is PERFECT for claustrophobic patients. I’ll come back without a doubt for any future scans. I had an amazing experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-02-2019

Very friendly welcome and staff, non-stressful and relaxing procedure.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-02-2019

Radiographers very nice. Hard to hear her talking with ear plugs in. Very comfortable throughout.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
05-02-2019

Very professional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-02-2019

Good if your claustrophobic staff very helpful

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
05-02-2019

Helped relax for experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-02-2019

Relaxed, efficient and friendly!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-02-2019

Friendly, efficient, helpful and an excellent experience. From the receptionist to the radiographers, all very helpful. Having been unable to use a conventional MRI “tunnel” machine, I was very relaxed in the upright MRI and would recommend the London Upright MRI centre to anyone.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-02-2019

Very attentive and pleasant

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-01-2019

First class experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-01-2019

Very helpful friendly and efficient staff would definitely recommend this place to others

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-01-2019

Very helpful team and absolutely no problems even though I am chlostrophobic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-01-2019

Very pleased with my overall experience at the upright mri scan centre in London. Polite and helpful staff and a very clean environment. Thank you

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-01-2019

Very efficient and called me in early as previous appt cancelled which was great for me!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-01-2019

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-01-2019

Great better than Tottenham

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-01-2019

As always very professional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-01-2019

V good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-01-2019

Excellent overall service. Highly recommended!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-01-2019

very good no pain with this, not claustrophobic which is the key thing . very very good definitely use it again if I have the option

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-01-2019

Mani very patient and kind

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2019

Brilliant couldn’t be better. I am very claustrophobic and this is perfect. Can see all around and watched TV whilst in a very comfortable sitting position

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-01-2019