4.91
23 reviews

The London Scar Clinic 

152 Harley Street, London, United Kingdom, W1G 7LH 

Overall Rating

Overall
4.91
Friendliness
4.91
Wait time
4.91
Cleanliness
4.91

Top feedback

“I was treated by Mr Jorge Leon-Villapalos last year. I have honestly never received such good care, Mr Leon-Villapalos is very caring and was very sensitive about my issue. He explained everything in detail. The Scar Clinic booking team also made the whole process easy and hassle free. I would 100% recommend this practice, top notch service!“
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Reviews

4.91 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
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(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great!
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
Great!
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
Awesome job!
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
Great experience while here but telephone service is awful
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
Thanks
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great experience
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
Fantastic service fantastic atmosphere
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
Cleanliness
(5/5)
I had my procedure through the Farjo Hair Clinic and I cannot rate my experience highly enough. Given this was something that I was quite insecure about at the time, I was dealt with very professionally and sensitively. The results have been fantastic and I am now considering a second procedure.
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Overall
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
I have been coming to the Clinic for over a year now and the experience has always been extremely professional and courteous. Having major surgery can be a daunting process but the clinic has at all times provided excellent care across all aspects.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
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(5/5)
Excellent
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I was really happy with my surgery
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent, I have had steroid injections to reduce a keloid and it is almost completely flat after 4 treatments
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great staff, and knowledge. I called the clinic after I had a traumatic experience elsewhere which left me with 2nd degree burns. I was helpfully told that I could send through a picture of the burn for a second opinion. Mr Goutos got back to me quickly and confirmed it was a superficial partial burn. I was able to meet Mr Goutos on the same day and he cleaned up and dressed the burn. He was kind, informed and put me at ease straight away. My follow up appointments have been of the same manner; put me at ease, informed and not rushed. Very very pleased with the results of the burn, it disappeared and left no scarring with the dressing and treatment Mr Goutos used. My experience as a whole has been more than pleasant and I would recommend both the clinic and Mr Goutos to all!
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Excellent service; thorough and well considered approach highly recommended
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Professional and kind
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I have been a patient for the last year and have always experienced excellent care and customer service.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very informative discussions and supportive manner
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent. Dr Leon-Villaponis is an incredibly compassionate doctor who really knows his stuff. Put me at ease straightaway and I’m very glad I found him.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everything went really smooth, lovely people, very helpful
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Friendly, lovely and professional staff make the visit very pleasant and one forget that this is a clinic
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