4.73
987 reviews

The Lister Hospital 

Chelsea Bridge Road, London, United Kingdom, SW1W 8RH 

Overall Rating

Overall Experience

4.75

Friendliness

4.76

Wait time

4.59

Cleanliness

4.81

Top feedback

“I have had excellent treatment at the Lister Hospital a number of times for various ailments both serious and not so serious and have always been relieved to arrive there knowing that I will be well looked after. All staff are very helpful and polite and the building is clean, comfortable and peaceful. Well done, everyone!“
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Welcome to The Lister Hospital

About

In the heart of London's Chelsea, The Lister Hospital and its associated outpatient facilities have been providing top class care for more than three decades. They're best known for their superb fertility clinic, one of Britain's most successful with over 17,000 very special babies born so far. They also specialise in gastroenterology, cardiology and orthopaedic treatments at various well-respected centres of excellence. As well as a popular 24/7 rapid referral service for GPs, they have an excellent walk-in Urgent Care centre where people can get a fast diagnosis plus instant access to the facility's superb medical teams and marvellous facilities. You can even book same day or next day diagnostics and screening at any of their outpatient and diagnostic centres. The Lister enjoys a position as a leading private treatment centre for women’s health services like gynaecology, advanced breast screening and menopausal health, with a one-stop breast clinic and rapid access screening service. There's a great rapid referral service to make sure you get the immediate assessment and treatment you need, with instant access to state-of-the-art diagnostic equipment, highly-skilled medical teams and world-class treatments. Additional services include expertise in colorectal surgery, rare cancers, and major surgical reconstruction, thanks to an on-site intensive care unit. No wonder the Care Quality Commission gave them an 'Outstanding' rating for quality outcomes.

Opening hours

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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.75
Friendliness
4.76
Wait time
4.59
Cleanliness
4.81
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(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Good overall.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Patient seen for:
Generally clean and functional. Enjoyed the tea and sandwich!
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(1/5)
Cleanliness
(4/5)
Patient seen for:
Clinical staff and care were very good. Administration and communication prior to admission was poor.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Generally very good. Heating not working in first room but moved quickly into replacement. All of the staff were friendly and professional.
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Overall Experience
(4/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
I made a lot of arrangements to be picked up after sedation including rearranging the appointment only to be let go at the door to the ward. I could’ve just got a bus home myself. This seems like a legal box ticking exercise rather than a real need.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean, very well organised
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very efficient
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The staff at Lister Hospital have been amazing. From the nurses, to catering staff to the consultants at the theatre. Considering my surgery for endemtriosis, the brilliant experience at the hospital has been really helpful. It had made the whole surgery much more pleasant. The facilities are fantastic and the staff are extremely attentive without being overwhelming giving you time to recover
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
excellent experience in every way
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I have had excellent treatment at the Lister Hospital a number of times for various ailments both serious and not so serious and have always been relieved to arrive there knowing that I will be well looked after. All staff are very helpful and polite and the building is clean, comfortable and peaceful. Well done, everyone!
Read more
Other Reviews