4.8
189 reviews

The Kensington Wing 

369 Fulham Road, London, United Kingdom, SW10 9NH 

Overall Rating

Overall
4.8
Friendliness
4.9
Wait time
4.6
Cleanliness
4.8

Top feedback

“Impressed when we visited. Team seemed lovely. Good atmosphere and attached to NHS hospital“
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Welcome to The Kensington Wing

About

"

The Kensington Wing is a private maternity hospital wing of the Chelsea and Westminster Hospital. It is considered one of the safest hospitals in all of the UK to have a baby, both in terms of reputation as well as statistics. Located in Chelsea in southwest London, the Kensington Wing of the Chelsea and Westminster hospital offers a range of private care options for mother-to-be and baby, with a focus on individualized, custom care.

One of the most wonderful features of the Kensington Wing is the ability to have all the benefits of private maternity care, including trained midwives or obstetrics/gynaecology doctors, or both, all in a comfortable, private setting. Being part of a highly-rated hospital like Chelsea and Westminster provides the additional peace of mind for expectant mothers, that should any complications arise, the expert medical staff and state-of-the-art diagnostics and equipment are within easy reach.

The Kensington Wing offers a range of birthing and baby delivery options with the highest standards of care available for each. Patients can choose a midwife-led experience or a consultant -led experience for their labour and delivery. In addition, follow-up care, including post-natal exams and support, are provided.

Midwife care and delivery are available for most types of low-risk pregnancies. Our trained midwives work hand-in-hand with ultrasound specialists and other consultants to ensure all the pre-natal checks and monitoring occur during your pregnancy. The expert and highly-trained midwives at Kensington are on call 24 hours a day, 7 days a week, to provide a comprehensive, patient-focused pregnancy experience. When the big moment arrives, your chosen midwife will help you deliver and welcome the newest member of your family into the world. Should any complications arise, a trained obstetrics consultant is always on call and assigned to your case, and can step in at a moment’s notice.

Consultant care and delivery follow a more traditional modern medicine route. All pre-natal exams and tests are conducted, and your chosen obstetrician/consultant will continue to monitor your pregnancy and baby’s development. When it is time for delivery, the consultant will expertly work with you to ensure a smooth delivery. If any issues develop, they are fully trained and capable of handling emergencies as fully qualified doctors.

Most of the various services at the Kensington Wing are available a la carte, and a customized program of prenatal checks, labour and delivery services, and post-natal services can be tailored to the needs, wants, and financial limitations of every expectant mother. All of these services are offered from the comfort of a highly-rated, private labour and delivery hospital London.

Kensington is all about providing choices to mothers to make their pregnancy and delivery a joyous and positive experience. From pre-natal care to post-natal care and everything in between, the Kensington Wing at Chelsea and Westminster Hospital is truly an unmatched private pregnancy hospital experience. With a great staff of midwives and obstetrics clinicians and a whole-person holistic approach to care, mothers can rest easy knowing they have a team to guide them through their pregnancy and delivery journey.

"

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Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

Treatments and Fees

Included
  • The Harmony test analyses fragments of your baby’s DNA in a sample of your blood to assess the risk of Down’s Syndrome (trisomy 21), Edward’s syndrome (trisomy 18) Patau Syndrome (trisomy 13)
Included
  • Our experienced team of midwives will look after you throughout pregnancy, labour and birth. The team will be on hand 24 hours a day, seven days a week to offer advice and support and will address any concerns you might have throughout your pregnancy. This package includes a midwife delivery and one night postnatal stay
Excluded
  • Additional nights or admissions throughout your pregnancy will be charged as per the pricelis
Included
  • During your antenatal care, one of our 13 consultant obstetricians will look after you throughout pregnancy. Your named consultant will be there to answer any questions you have, and advise you on your antenatal care and delivery options. They are available for both vaginal deliveries and caesarean sections and will care for you postnatally alongside our team of experienced midwives. The package includes delivery and one night postnatal stay
Excluded
  • Additional nights or admissions throughout your pregnancy will be charged as per the pricelist. This price does not include consultant fees.
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Reviews

I selected to take my wife to Kensington Wing for delivery because from abroad i knew that its a right choice and the hospital can be rated as number One in the world. After being there and seeing the way my wife is treated then i was so happy that i wasn't mistaken chosing Kensington wing at all, therefore i recommend everyone seeing this message to only chose this hospital if you want to have a peace of mind and leave your wife and new born baby in safe hands.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-04-2020

Very reassuring

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-04-2020

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-04-2020

Looked into many hospitals and Kensington Wing was the best choice for us - very light and welcoming atmosphere with helpful and supporting midwifes.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-04-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-03-2020

Not better place to have my child

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-02-2020

Amazing service! Loved my experience here

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-01-2020

Excellent care.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-01-2020

Amazing experience, wonderful midwives who were instrumental in helping me achieve the natural birth I so desperately wanted.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-01-2020

Amazing experience. So thankful for everyone and the quality service we received

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Good

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
09-01-2020

Amazing team, couldn’t be more happy and grateful how you took care of us!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Full marks apart from food service

Overall
4
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

All staff have been very friendly and helpful

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Fantastic experience- we have been so well taken care of from start to finish by every single member of team. Highly recommend!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Fantastic help from caring people. Thank you!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Excellent care

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Great service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Excellent for recovering after birth

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
09-01-2020

Excellent, professional and caring staff. We felt that the level of care was safe and all staff from cleaners to consultants were conscientious and engaged in the health and progress of mum and baby.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Great thankyou

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Excellent service, very friendly staff and the best consultants one can find in London! Special thank you to Dr Duncan!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

We have been really looked after in our time of need. everyone here at C&W hospital has been absolutely amazing and Kensington Wing gave us the refuge and support we needed during the trying first days of an extremely early birth. We have been truly cared for by excellent staff. Extremely grateful thank you.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Waiting for TTO the entire morning and rooms not clean enough

Overall
5
Friendliness
5
Wait time
2
Cleanliness
2
09-01-2020

Fantastic staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Our room heater was not working so it was very cold but it was very good experience

Overall
4
Friendliness
5
Wait time
5
Cleanliness
4
09-01-2020

We have a bit of an issue with wait time. I will provide feedback separately on this matter for the attention of the management

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
09-01-2020

Room was not cleaned regularly, our garbage bin changed after 3 days. We were not happy with the cleanliness. Midwife Nima is extraordinary, she helped a lot and she was one of the best things during this experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
2
09-01-2020

Generally a wonderful experience for our first birth

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Excellent facility, friendly and caring staff, 24/7 availability for pregnancy related emergencies, one of the highest quality of maternity services anywhere in the UK.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Inez, Olivia and Lucy were great. Rooms could do with an upgrade.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
3
09-01-2020

Very good keep it up

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Friendly nursing team. Clean, comfortable room. Felt I had great care and attention.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
09-01-2020

Our care has been extraordinary and beyond all of our expectations. Everyone has been so incredibly kind and supportive, giving us endless time, guidance and encouragement both during the birth and after. We are so appreciative of everything.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Lovely experience overall. There were times that it seemed as though the wing was understaffed and there wasn’t anyone around

Overall
4
Friendliness
4
Wait time
5
Cleanliness
5
09-01-2020

Nice team, rooms should have own heating / air con facilities.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
3
09-01-2020

Sensational care, compassion and dedication. Excellent communication. Can not emphasise how wonderful all the healthcare providers were. Five stars. I only wish everyone having a baby could experience it this way. Sadly the catering staff were inefficient and rude which is our only criticism.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Wonderful thank you

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Wonderful staff all around 24/7. Professional and courteous.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
09-01-2020

Amazing care. Vasso and Annabelle our midwife both exceptional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Overall, a lovely experience. We felt calm and well looked after. Was great to have so many medical experts around. It’s a 4.5* rating really. Special shout out for Ali, Nima, Agata, and in particular Jen (who was superb). The bedside manner of a couple night time midwives and one of the catering ladies slightly let the side down. If there is one area for improvement it’s on the changeover of midwives and just being clear as to who is the primary point of contact to avoid confusion of advice - there were too many inconsistent tips on breastfeeding which caused confusion. It would also have been helpful to have a settling in session at the start when we checked in - someone to explain how the catering service works (e.g. how much notice to give, that you need to order sides with main courses etc) and who to ask for what. Maybe a bit of warning about when food is arriving to avoid it going cold while we were busy caring for our baby (although that may be asking a bit much!). We would certainly come back next time.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
5
09-01-2020

I have no bad experience

Overall
5
Friendliness
4
Wait time
5
Cleanliness
4
09-01-2020

Highly recommend, friendly and clean

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Great experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Good experience

Overall
5
Friendliness
4
Wait time
2
Cleanliness
3
09-01-2020

I have always had a positive experience to date at the Kensington wing

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
09-01-2020

Great experience 😀

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Very good

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
09-01-2020

Very good. Friendly staff and good amenities

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
09-01-2020