The Elphis 

The Ridgeway, London, United Kingdom, NW7 1RH 

Overall Rating

Overall Experience

4.75

Friendliness

4.8

Wait time

4.68

Cleanliness

4.79

Top feedback

“Life changing/life saving experiences. The best therapists in the county work here. They truely care. Thank you all at Elphis“
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Welcome to The Elphis

Psychiatry
Psychology

About

The Elphis offers the perfect setting to support patients who are transitioning from the Addiction Treatment Programme back to daily life. The centre offers ongoing therapy that reinforces the skills the patient has developed during their initial treatment and help you re-build the confidence to tackle daily tasks. 

The programme is delivered by the centre's highly trained specialists who support the patient's reintegration back into daily life and empower you to turn your hopes for a better future into a reality. 

Location

Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Sub-Specialties

Addiction
Child & Adolescent Psychiatry
Neuropsychology
Old Age Psychiatry
Sports & Exercise Psychology

Special Interest

Alcoholism
Trauma/Complex Trauma
Relationship Issues
Anxiety Disorder
Attention Deficit Hyperactivity Disorder (ADHD)
Low Self-Esteem

Procedures

Addiction
Acceptance and Commitment Therapy (ACT)
Anger Management
Autism Assessment
Cognitive Training
Counselling

Treatments and Fees

Reviews

4.76 Overall Patient Trust rating
Overall Experience
4.75
Friendliness
4.8
Wait time
4.68
Cleanliness
4.79
Addiction
16/56
Alcoholism
8/56
Trauma/Complex Trauma
6/56
Behavioural Addiction Treatment
4/56
Relationship Issues
3/56
Anxiety Disorder
1/56
Attention Deficit Hyperactivity Disorder (ADHD)
1/56
Low Self-Esteem
1/56
Obsessive Compulsive Disorder (OCD)
1/56
Phobias
1/56
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Sort by:
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Life changing/life saving experiences. The best therapists in the county work here. They truely care. Thank you all at Elphis
Read more
The Elphis

Thank you for your feedback in relation to The Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Excellent team and invaluable in my recovery , thank you all so much but especeially El x
Read more
The Elphis

Thank you for your feedback in relation to The Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (3/5)
Being at the Elphis has saved my life - I will cherish my experience here and everything I’ve learned. I came in with no motivation, no hope and no real reason to believe I could change. But thanks to the Elphis, i now know what it’s like to wake up and feel normal without having to put poison in my body. I’ve started to see that there is joy in just being myself and for that i am enormously grateful.
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The Elphis

Thank you for your feedback in relation to The Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Had a great experience at the Elphis, I felt that I learnt alot alot about myself and grew as a person. So much of what I learnt really clarified what I need to continue working on in my life and my recovery. I will always be grateful to the Elphis, the therapists and all the staff that helped me!!! It really was a life changing and life saving experience for me. Thank you all so very much!!!
Read more
The Elphis

Thank you for your feedback in relation to the Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
I attended The Elphis in November 2020 for three months, and the care that I received was simply outstanding. The staff were caring, knowledgeable and went above and beyond at every opportunity. I am now 23 months into my recovery journey, and still have a wonderful working relationship with the staff and former clients. I have no doubt that I am in a far stronger position now having stayed in a treatment environment for longer at the beginning of my journey. Thank you Elphis!!!
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The Elphis

Thank you for your feedback in relation to the Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Fantastic, very well run and helpful to my recovery.
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The Elphis

Thank you for your feedback in relation to the Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (2/5)
Cleanliness (5/5)
I was very happy with my time here, I was encouraged and supported to confront very deep emotions and look at my part in my addiction, but also to accept my issues in life and go Easton myself. I learned tools to cope with triggers going forward. Overall, I’m in a far better state of mind to leave than when I arrived.
Read more
The Elphis

Thank you for your feedback in relation to The Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
From the very first contact I had with Andrea I felt like I was being personally cared for and this was followed up with all her team at The Elphis from the moment I walked through their doors. They’re special people and I’ve always felt so well supported cared for and words can’t really say what they have done for me and my family. Thank you ELPHIS!
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The Elphis

Thank you for your feedback in relation to Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Management, Therapists, HCAs all professional, friendly and supportive. Group therapy plus a variety of other activities eg. Yoga, art therapy made for a balanced programme. Resident feedback encouraged via weekly community forum. Pleasant functional atmosphere. A very worthwhile experience.
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The Elphis

Thank you for your feedback in relation to Elphis, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Overall Experience (4/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (5/5)
The Elphis is a great place, which was a great help to me, there are a few improvements that could be made to better the Elphis but I’m grateful for my time and experience there and my growth in recovery.
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Other Reviews