4.98
69 reviews

Surgery Group 

The Hub, 67 Valentine Road, Birmingham, United Kingdom, B14 7AJ 

Overall Rating

Overall Experience

4.99

Friendliness

5

Wait time

4.94

Cleanliness

5

Top feedback

“I had a FUE transplant of 2500 grafts completed by Dr Ish and his team in Bromsgrove. Matt was my contact pre-op and Jake was my contact post-op. I have been fully supported from initial contact to now with no issues whatsoever. Its been 2 weeks since the procedure and my hairline looks to be exactly here I had hoped and I have no reason to believe I won't be happy with the final result once the transplanted hair has shed and regrown. Would definitely recommend surgery group to anyone considering.“
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Welcome to Surgery Group

Cosmetic Medicine
Neurosurgery
Plastic Surgery

Location

Sub-Specialties

Breast Surgery

Special Interest

Gynaecomastia
Hairline Density
Alopecia Areata (Hair Loss)
Brain Tumours

Procedures

Hair Transplant
Hairline Repair
Abdominoplasty (Tummy Tuck)
Arm Lift (Brachiplasty)
Botox Injections
Brain Surgery

Reviews

4.98 Overall Patient Trust rating
Overall Experience
4.99
Friendliness
5
Wait time
4.94
Cleanliness
5
Hair Transplant
22/69
Gynaecomastia
2/69
Hairline Density
2/69
Hairline Repair
2/69
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Best thing I’ve ever done for myself and my confidence! This may be a long review but if you are anything like I was then you’ll be reading this just as throughly as I did because this is a big decision! I wouldn’t class myself as an extreme case by any means but having been slowly receding for the last 10 years (now aged 35) I thought to myself I either do something about it now or just give up and shave my head. But my hair, I feel is a big part of my image and quite honestly I enjoy having hair as I also feel a shaved head and losing my hair adds 10 years on me. I like most did a lot of searches on google and found lots of surgeries both in UK and abroad and was put off by some high prices and pushy sales pitches but also by the unknown element of going abroad for a procedure which has a significant impact on my appearance. What made me finally commit to surgery group was my consultation with Dr Ahmad. His manner and calmness put me at ease and his knowledge and approach gave me confidence in him…. He was my guy!!! Even to the point of being sat in the room with the permanent marker drawn on to my head I still felt like I was doing something a little foolish because I’m not the type to spend money on myself or take these bold decisions lightly. But from the minute the surgeon and technicians finished on my head and I looked in the mirror my confidence was back where it belongs. I felt great. I looked like an idiot with the bandages but I felt amazing having had it done. The treatment itself was painless. Only pain was the anaesthetic needle but even that wasn’t any worse than a minute of sharp pain before complete numbness and pain free. I honestly could have been at a spa!!! I Didn’t feel a thing and it was actually really nice having all the attention on me and talking to the doctor and technicians who were so down to earth and calm and actually a good laugh. I’m now 2 weeks post op and I haven’t told my friends I’ve had it done and I walked into the pub yesterday and not one of them thought id had a hair transplant. They all thought id just shaved my head and said I actually suit a shaved head 😂 (maybe I needn’t have bothered 🤪) my confidence is now at an all time high and I can’t wait for my hair to shed and regrow….. the big question is do I go for a top knot with a man bun or a Chrissy Waddle mullet????? Big shout to Jake and Matthew who have been like 2 friends more than support for the surgery. Both very knowledgeable and reassuring and aftercare help has been on point. Surgery group have been amazing and I cannot recommend them highly enough. Please stop doubting yourself and commit to the procedure, you won’t regret it!
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Firstly the reason I did this. At the age of 26 suffering with poor hair family genetics making me bald aggressively since my early 20's this is an extremely big thing for me to try and regain my esteem and surgery group supported me in all ways they could on questions on the approach to surgery and also got me in for the op very efficiently which is good. Like most people who are reading these reviews I have been on the fence about having treatment like this for years. The obvious concerns are always the price and whether it will actually work. I initially spoke to Matt who is one of the patient co-ordinators who explained everything in great detail to me. He in no way pushes you to make the decision like a sales man and feels more like you're speaking to a friend with expertise then someone who is pushing for a sale. He made me feel as confident and convinced of the results of the surgery on the approach and truly is around night and day to speak about any concerns (which I had a lot of as I am someone who worries easily). For the hair graft operation I had Dr Ish who I'd spoke to prior to the operation for a consultation and he is also a very honest and clearly a very skilled surgeon. I went to the Bromsgrove facility and it was everything you'd expect very clean and professional and exactly where you want to go for an operation of this kind. Dr Ish was very clear and concise throughout the duration of the procedure explaining everything that will happen during the operation and after care. I don't have a bad word to say about him and he too made me feel confident throughout telling me what grafts he extracted and how it was going and just tried to make me feel as comfortable as I can. I came out of the op feeling like it was a success and that I have actually got a second chance of having hair. Post treatment I then had Jake as my post operation patient co-ordinator and he was another class professional person to speak to. Even now Jake will come straight back to me with concerns and queries night and day to keep me at ease and comfortable and has helped me constantly. He was extremely attentive post treatment doing regular check in's giving me do's and don'ts for the best upkeep to the grafts post operation. This is a long read of my personal account but for me personally I know how big a commitment this is and I know how you can put it off for months / years - my honest final word is don't! You deserve to give your confidence a second chance and surgery group based on my experience thus far and speaking to multiple companies beforehand are the best in the business at keeping it simple and to the point. Due to the extreme situation of my baldness I'm already fully intending to go back for a arranged second operation to do the rest of my head showing utter faith to them knowing they're attention to care and there expertise in there surgeons. Regardless of whether my hair regrowth is an overwhelming success or just wasn't for me I know my experience trying to re-gain this was great and it was down to surgery group as a whole to make me feel like that.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
A fantastic experience throughout. I had a FUE hair transplant 3 weeks ago and I'm very satisfied with the whole process. From the initial contact with Matthew to the first phone call with Dr Ish, I felt like the Surgery Group genuinely had my best interests at heart. The surgery itself was based in Bromsgrove and I had travelled up from Manchester the night before. Matthew organised a hotel for me which was one less thing to think about. In the morning. Dr Ish and I agreed a hairline and went through the relevant consent forms which was nice and efficient. I felt comfortable throughout the procedure, the staff were extremely friendly and I didn't have any worries at any point. The anaesthetic part was the part of the procedure which caused slight discomfort, but this should be expected. The team ordered in Pizza at lunch time which was a nice gesture. After the procedure, Jake was in contact with me regularly, asking how I felt and making sure I didn't have any unanswered questions. I feel like this aftercare is what can be missing if you decide to have a procedure abroad. I still ask Jake questions now and I'm very happy to always have someone in the background to alleviate any concerns I have. Overall - I would 100% recommend the Surgery group, great value for money, patient-care is very important for them and it shows.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very friendly staff Pain free procedure Helpful support with after care Very happy with the process
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Had a hair transplant last November.. One thing to say ... wow impressive. Mat and team were fab .. i would recommend them to anyone looking for a hair transplant. Glad i stayed in the uk and not risked Turkey ...
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
These guys didn’t just stop at service. They went out their way afterwards to ensure I was happy with the end result and finished piece later on when all healed up. There were no issues with what I wanted! And still do receive the support now with medication! In general the company are too top in every way possible. Value is the best as they still support now five years on! I like to think of myself as quite clued up on this and I wouldn’t recommend anyone else but Matt
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Superb service and feel like i'm talking to a friend. Not even remotely pushy or sales driven. A resounding 10 from me
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
From start to finish the process was hassle free. No pushy sales which put me off other places. The information beforehand and after the procedure was excellent abs there is always someone there to speak to you. The best selling point for me was being able to speak personally with the Doctor prior to the treatment. The aftercare has also been excellent. Having spent quite some time in research, I’m more than happy with my choice. The procedure itself was conducted professionally, cleanly and in a relaxing atmosphere. Can’t wait to see the end results. Thank you to the whole team.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Super 10/10 Super. I was thinking about getting FUE for a long time. Due to my hairline, I was finding it really difficult to give it any style I liked. Once it became long, it looked really bad! I'm one week out from the procedure and feel 100000% better already. Even though I can't see any actual results yet (because they don't start showing until the hair actually starts growing). I spoke to Mathew on the phone and he told me someone had cancelled so I could be booked in for the following Thursday, I decided to take the plunge and go for it. And I am so glad I did! I spoke with Dr Ish, prior to going to Bromsgrove to discuss what I wanted and he checked my expectations were realistic. The day of the procedure was very easy, arrived, had a consultation with Dr Ish, he spoke to me and reassured me about some things, we agreed a hairline, then he got to work. I had 1800 grafts and it was relatively pain free, apart from the initial anesthetic which is unavoidable and caused only minor discomfort. Throughout the day they really looked after me and after the procedure, they have been in contact pretty much every day to check on me and see how I'm doing. I'm so glad with the whole experience and would definitely recommend it to anyone.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I had a FUE transplant of 2500 grafts completed by Dr Ish and his team in Bromsgrove. Matt was my contact pre-op and Jake was my contact post-op. I have been fully supported from initial contact to now with no issues whatsoever. Its been 2 weeks since the procedure and my hairline looks to be exactly here I had hoped and I have no reason to believe I won't be happy with the final result once the transplanted hair has shed and regrown. Would definitely recommend surgery group to anyone considering.
Read more
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