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Spire Tunbridge Wells Hospital

Spire Tunbridge Wells Hospital

Fordcombe Rd, Fordcombe, United Kingdom, TN3 0RD

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Reviews

All reviews(56)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (6)
Atrial Fibrillation (5)
Colonoscopy (5)
Arrhythmia (Irregular Heartbeat) (4)
Endoscopy (OGD) (3)

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*Star rating based on patient reviews

56 reviews

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone from the Receptionist who walked me into the building to my room and the nurses who have helped me, were really really nice and friendly. I've not really been treated this well in other hospitals. I think individual approach is very important and especially if you're having a procedure done, you need caring and helpful people around you. All the people were great, but Jake was especially a very caring person and did all my checks as gently as possible, he was really a nice person to be around and kept me entertained as well so that I didn't have to think about my procedure. The only thing I could fault was the cleaning of the toilet, unfortunately the cleaner did not clean the toilet seat and there was some blood there... Which I cleaned up myself, otherwise the rest of the room seemed fine.

27 Jan 2021verified patient
Patient seen for:
Endoscopy (OGD)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

There was only a short wait before I was admitted and shown to my room. The staff were very friendly and attentive especially the nurse looking after me who was very kind.

11 Dec 2020verified patient
Patient seen for:
Gastroscopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Staff was very helpful and friendly and they made me feel welcome.

11 Dec 2020verified patient
Patient seen for:
Colonoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found everyone I dealt with extremely helpful and friendly and the nurses did make me laugh.

08 Dec 2020verified patient
Patient seen for:
Angina
Heart Valve Problems

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Friendly, efficient, clean. Good Covid procedures .

08 Dec 2020verified patient
Patient seen for:
Atrial Fibrillation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient, professional and friendly. Excellent service,

02 Dec 2020verified patient
Patient seen for:
Atrial Fibrillation
Heart Failure
Heart Valve Problems

4.25

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Very clean and comfortable facilities. Very professional and delightful staff.

02 Dec 2020verified patient

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good professional experience. Some confusion on refreshments but did not spoil the experience.

14 Dec 2020verified patient
Patient seen for:
Colonoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very happy

21 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really lovely staff.

01 Oct 2019verified patient