4.86
214 reviews

Spire St Anthony's Hospital 

London Road, North Cheam, Sutton, United Kingdom, SM3 9DW 

Overall Rating

Overall Experience

4.83

Friendliness

4.87

Wait time

4.81

Cleanliness

4.92

Top feedback

“Brilliant hospital! Much made so by the lovely staff within it, but also of course the great facilities and upkeep of the place too. Worthy mentions include, in addition to Arun of course, the Irish female nurse who made me feel incredibly comfortable from the moment I stepped in there - great sense of humour and very helpful too. Next up, the Asian lady who helped with the procedure itself. She was great at trying to take my mind off the situation and at engaging with me during the procedure. Just hats off to these people - all great at their jobs and customer care was at the absolute top level. I'd happily revisit this place again in a heartbeat. Just a small couple of pointers that could easily be improved - there was no remote control in the room, so the TV couldn't be used easily and there were no chicken options on the food menu, as they'd sold out. Stuff like this can easily be mitigated against, surely. But these are small points in comparison to the sterling efforts of all staff in the hospital, so no chance of docking any stars at all. 5* all round. Keep up the good work guys.“
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Welcome to Spire St Anthony's Hospital

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Reviews

4.86 Overall Patient Trust rating
Overall Experience
4.83
Friendliness
4.87
Wait time
4.81
Cleanliness
4.92
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Excellent. Friendly and supportive. Clear instructions and welcoming environment. Thank you.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The staff were absolutely amazing! I felt well cared for.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very clean hospital the staff were really at attentive and supportive during my operation
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Excellent
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I couldn't fault the hospital in any way. The staff were so friendly and helpful that any qualms that I may have had were soon dispelled.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
The process did not seem very joined up in the early stages and I had to call the hospital on a few occasions to receive a quote for the self-pay surgery.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Highly recommended *****
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Overall Experience
(1/5)
Friendliness
(3/5)
Wait time
(5/5)
Cleanliness
(3/5)
Patient seen for:
I have made a full detailed complaint which is under review.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very efficient and whole visit took less than 15 minutes.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Brilliant hospital! Much made so by the lovely staff within it, but also of course the great facilities and upkeep of the place too. Worthy mentions include, in addition to Arun of course, the Irish female nurse who made me feel incredibly comfortable from the moment I stepped in there - great sense of humour and very helpful too. Next up, the Asian lady who helped with the procedure itself. She was great at trying to take my mind off the situation and at engaging with me during the procedure. Just hats off to these people - all great at their jobs and customer care was at the absolute top level. I'd happily revisit this place again in a heartbeat. Just a small couple of pointers that could easily be improved - there was no remote control in the room, so the TV couldn't be used easily and there were no chicken options on the food menu, as they'd sold out. Stuff like this can easily be mitigated against, surely. But these are small points in comparison to the sterling efforts of all staff in the hospital, so no chance of docking any stars at all. 5* all round. Keep up the good work guys.
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