4.81
52 reviews

Spire Harpenden Hospital 

Ambrose Lane, Harpenden, United Kingdom, AL5 4BP 

Overall Rating

Overall
4.85
Friendliness
4.85
Wait time
4.67
Cleanliness
4.87

Top feedback

“Professional service. Staff all good. No issues. “
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Welcome to Spire Harpenden Hospital

About

As the largest employer in Harpenden, the hospital prides itself on offering excellence in clinical quality, customer service, and cleanliness. 


Spire Healthcare has been awarded the prestigious HealthInvestor "Hospital Group of the Year Award" in both 2015 and 2014.


We are also delighted to have been recognized for our beautiful grounds, being awarded a "Highly Commended" in the annual Harpenden in Bloom Best Communal Garden category in 2015, as well as winning the Best Commercial Floral Display category in 2009, 2008, 2006, and 2003.

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Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

No results found

Reviews

All the staff were very professional and very welcoming. The nurses were outstanding, going above and beyond, absolutely nothing was too much trouble.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Bowel Diversion Surgery
19-11-2020

The whole team were amazing, making me feel completely at ease throughout; from the pre surgical consultation through to the porter that saw me safely to my friends waiting car at the end of the day. On the day of the surgery itself, I was taken promptly to a lovely spacious & super clean room and checked on regularly by the nursing team, who were just lovely. The care I received was truly first class.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Ovarian Cysts
18-11-2020

Due to the need for a prolonged consultation with a paediatric patient I waited longer than the standard maximum. This was not a problem

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
Patient seen for:
Rheumatology
Joint Pain
Osteoarthritis
11-11-2020

The hospital outpatients was busy but staff took great care over Covid19 precautions. Admin, at Reception was quick and seemed efficient. The toilets and other facilities were very clean. I did not have to wait long in the waiting room before being called to my appointment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Joint Pain
Arthritis
Osteoarthritis
07-11-2020

All staff are friendly, approachable, and knowledgeable. Throughout my care at the hospital I was met with staff who genuinely cared for me. Nothing was too much trouble, my hospital stay was made more comfortable because of these people and thus less of an ordeal. Everyone from the Porter who greeted me to Nursing and Physiotherapy staff were keen to put my care at the fore of everything they did. There is no doubt that my recovery has been a team effort by all and that in turn has made my recuperation swifter.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Rotator Cuff Repair
Frozen Shoulder
Arthroscopy
04-11-2020

I would recommend Spire Harpenden

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Gallstones
26-10-2020

Nice place

Overall
4
Friendliness
3
Wait time
3
Cleanliness
4
Patient seen for:
Colposcopy
17-10-2020

Good clean and easy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Fissure
17-10-2020

Was a long line, lots of people, bit chaotic with new covid rules, but otherwise good hospital.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
Patient seen for:
Haemorrhoids
09-10-2020

Delay on blood matching which led to operation being postponed for a week. However, staff were very kind at all times.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
Patient seen for:
Gallbladder Removal (cholecystectomy)
05-10-2020

Clean and the staff we’re attentive

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Colorectal Surgery
22-09-2020

Very clean, the people were friendly and welcoming

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
Patient seen for:
Gallstone Surgery
21-09-2020

Clean and friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Hernia
21-09-2020

I was very impressed with the hospital my appointment was booked quickly and I could always get hold of my consultants secretary who came back to you so promptly. All the staff I came across were so lovely making it a very calm and comfortable experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Inguinal Hernia
20-09-2020

Clearly signed , good car park with attendant . Appointment is very precise and accurate, respecting Covid protocol with ore visit health checking and temp , mask on entering . Very good friendly MRI dep .

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-09-2020

Given the circumstances of coronavirus, it was as good as could be expected

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
03-09-2020

Great set up

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-09-2020

I stayed as a day patient in Spire Harpenden. Amazing service, you really do get what you pay for. Could not fault this hospital at all.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-08-2020

Lovely hospital. Very organised and have never waited longer than 5 minutes for an appointment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-08-2020

I visited Spire Harpenden as an outpatient. Everything runs smoothly at this hospital and everyone was friendly and helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-08-2020

Literally perfect service and experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-08-2020

As always very pleasant and friendly service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-08-2020

problem free

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-08-2020

A very good visit staff very friendly despite the covid 19 precautions

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-07-2020

Nice experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-07-2020

The admittance process was quick and easy and the staff were efficient and professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-07-2020

So glad to have Spire nearby

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-07-2020

great hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-06-2020

Excellent facilities and staff support received.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-06-2020

All interactions with staff were very professional and friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-05-2020

Spire Hospital are efficient and professional. Waiting times are short.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
27-05-2020

Staff were very friendly and helpful

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-05-2020

It was tricky to find a parking space, let alone a disabled space as a large part of the car park was closed for what looked like building works. We did manage to grab a space which wasn’t too far from the entrance.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-05-2020

Excellent treatment from Mr Khan but there was a problem regarding charging for tests which were proscribed .This was later resolved satisfactorily.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-05-2020

Efficient . Pleasant staff. Clean.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
21-05-2020

Excellent service. I would recommend the Spire Hospital to everyone.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
10-05-2020

Extremely satisfied

Overall
4
Friendliness
5
Wait time
5
Cleanliness
5
12-03-2020

Very quick. No waiting time

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-03-2020

Overall an excellent experience.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
06-02-2020

Lovely, clean hospital with friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-01-2020

Very well looked after

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Superb experience and great thought and care whilst I was a patient.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-11-2019

No concerns. All staff very friendly and helpful

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
08-11-2019

No issues

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-10-2019

Perfect, informative and friendly. Would have ideally liked to have an immediate greet / information when arriving for procedure rather than waiting unsure in room but that's the only thing I would change.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-10-2019

Excellent care very professional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-10-2019

Friendly staff and well looked after.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-10-2019

Spire Harpenden Hospital was very friendly and cooperative. The waiting time to see someone was minimal and an appointment was made with the minimum of fuss. Everything seemed bright and friendly and I would recommend to others.

Overall
3
Friendliness
3
Wait time
2
Cleanliness
3
11-10-2019

My wife and I have been to the Spire on several occasions and always find the experience satisfactory (and on some occasions exceptional!)

Overall
5
Friendliness
4
Wait time
5
Cleanliness
4
11-10-2019

Following a transpereneal biopsy my second in three years I found my care at the Spire Harpenden a cut above the Cobham clinic,despite my having the same surgeon Mr Saleemi.My consultant Mr Khan was able to attend both before and after the procedure which I found supportive.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-10-2019