The Royal Free London Private Patients Unit 

Pond Street, London, United Kingdom, NW3 2QG 

Overall Rating

Overall Experience

4.79

Friendliness

4.91

Wait time

4.71

Cleanliness

4.83

Top feedback

“Very caring nurses. Was seen quickly and everything ran very smoothly“
Read more

Welcome to The Royal Free London Private Patients Unit

Obstetrics & Gynaecology
Cardiology
Cosmetic (Aesthetic) Medicine
Dermatology
Ear Nose & Throat Surgery (ENT/Otolaryngology)
Gastroenterology

About

The Royal Free Hospital is recognised as one of the leading teaching hospitals in London. Founded in 1828 by William Marsden, a young surgeon. The Royal Free was founded on the basis that it would offer treatment to anyone that needed it, being the first hospital in London to do so. The hospital forms part of the Royal Free London NHS Foundation Trust and offers a wide range of medical services including paediatrics, gynaecology, orthopaedics, dermatology and specialist surgical procedures including liver and kidney transplants and neuroendocrine surgery. The hospital is vital in the development of ground-breaking new procedures such as robotic-assisted surgery and advancements in transplantation research.

The Royal Free Trust is dedicated to providing health care based on close partnerships with patients, the general public and the local communities. The team actively seek feedback and opinions of patients and strive to provide an excellent experience for their patients as well as world-class healthcare, meaning patients can rest assured that they are in the hands of leading experts in the medical field.

The combination of experienced multi-disciplinary teams, up-to-date technology, being a centre of research and our commitment to excellent patient experience has resulted in some of the best patient outcomes in the UK.

The Royal Free Hospital is located on Pond Street, Hampstead. The closest underground stations are Hampstead Heath and Belsize Park.

Location

Opening hours

Mon :
08:00 AM - 08:00 PM
Tue :
08:00 AM - 08:00 PM
Wed :
08:00 AM - 08:00 PM
Thu :
08:00 AM - 08:00 PM
Fri :
08:00 AM - 08:00 PM

Team

No results found

Reviews

4.81 Overall Patient Trust rating
Overall Experience
4.79
Friendliness
4.91
Wait time
4.71
Cleanliness
4.83
Obstetrics & Gynaecology
1/156
Read more
Sort by:
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very caring nurses. Was seen quickly and everything ran very smoothly
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
the doctor was very friendly, and he tried his best to explain the treatment to me, he was actually the first doctor who really wanted to help me
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (4/5)
Cleanliness (4/5)
It was grand
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Nice views!
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very helpful and caring staff
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
The receptionist was very welcoming and helpful. The reception was clean and I didn't have to wait long.
Read more
Overall Experience (4/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (4/5)
Patient seen for:
The wait for the lifts was a little long but other than that, I had a positive experience at the Private Patients Unit. The staff were friendly but more importantly they appeared to know what they were doing. It all ran fairly smoothly.
Read more
Overall Experience (4/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
All the staff that I met very clear, polite and friendly they made me feel welcome.
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (4/5)
Cleanliness (4/5)
Overall a positive experience
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
The staff at the Royal Free Hospital private patient unit are very friendly,helpful and caring.This is all very important when visiting a hospital
Read more
Other Reviews