4.86
105 reviews

Royal Brompton Private Outpatients & Diagnostics 

77 Wimpole Street, London, United Kingdom, W1G 9RU 

Overall Rating

Overall
4.87
Friendliness
4.89
Wait time
4.85
Cleanliness
4.85

Top feedback

“Amazing service“
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Welcome to Royal Brompton Private Outpatients & Diagnostics

About

World leaders in heart and lung care

Royal Brompton and Harefield Hospitals are the largest specialist heart and lung centre in the UK offering patients the latest procedures and treatments.

Our friendly Specialist Care team can arrange short-notice private consultations with our world leading consultants and provide same day access to advance diagnostics, ensuring you are on the best treatment pathway as soon as possible.

Based in the Harley Street medical area RB&HH Specialist Care at 77 Wimpole Street brings together our world-leading consultants with on-site rapid diagnostics service.  The facility offers PET-CT imaging catering for cardiac, oncology and neurology patients, it also has a Rubidium cardiac imaging service providing faster imaging and a lower radiation dose to patients than comparable scans.  Same-day or short-notice appointments are available six days per week here.

For convenience you can choose your preferred appointment at one of three London locations:
•        Royal Brompton Hospital, Chelsea

•        Harefield Hospital, Uxbridge

•        Outpatients and Diagnostics at 77 Wimpole Street

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Opening hours

Mon :
08:00 AM - 09:00 PM
Tue :
08:00 AM - 09:00 PM
Wed :
08:00 AM - 09:00 PM
Thu :
08:00 AM - 09:00 PM
Fri :
08:00 AM - 09:00 PM

Location

No results found

Reviews

We were referred to Dr Rachel Byng-Maddick in the midst of the crisis, my mother developed rheumatoid arthritis and psoriasis taking over her body, despite many complications with us. The doctor was incredibly understanding and empathetic; she gave us an appointment immediately after having our video conference. At her reception, everyone at Royal Brompton & Harefiled hospital was welcoming and extremely helpful despite the on-going crisis. Everything was very clean and organized; the sign in process was very simple and smooth. The doctor approached us with a smile, always listens to our concerns and makes sure we understand the protocol we will be working on. She examined my mother thoroughly like an officer to understand as much about the case, I cannot speak highly enough of her professionalism and expertise. We follow up every two weeks and the doctor is very understanding with our hassles, humane I must say, stuff happens. Sorry doc. Dr Maddick and her staff are extremely pleasant and more than helpful. I have to say I am grateful for her taking us, truly caring and for receiving this quality of care. My mother feels comfortable and well looked after, for myself I will always be in debt to the doctor. Thank you to the entire Docs Team.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-08-2020

Friendly and fast! Great experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
20-08-2020

No issues found

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-07-2020

Very good.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-06-2020

Due to COVID 19 the consultations were all over the phone.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-05-2020

Convenient, clean and well resourced.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
06-05-2020

All the staff were efficient, impeccably polite and respectful and created an atmosphere of calm, competent efficiency. They clearly were also highly skilled.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-03-2020

The Royal Brompton Private Outpatients & Diagnostics was acceptable and we treated with courtesy.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
28-03-2020

Every aspect was highly professional and overall excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

A very professional but friendly group of staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-03-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

No complaints

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-02-2020

First class facilities

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-02-2020

Very professional and prompt service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-02-2020

I have no comment to add.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
04-02-2020

Waiting rooms could be cleaner

Overall
4
Friendliness
5
Wait time
4
Cleanliness
4
01-02-2020

Comfortable and clean, with excellent bedside manner.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-01-2020

Lovely staff, very attentive and down to earth, again like Mr.Veer they treat you like another human being rather than just a number they need to get sorted. Would gladly come back with any issues I may have in the future.

Overall
5
Friendliness
4
Wait time
5
Cleanliness
5
23-01-2020

All great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-01-2020

Good.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
23-01-2020

Lovely place

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-01-2020

Wimpole Street is excellent, I also had to attend the Royal Brompton which is absoleutely fit for purose but shows its NHS antecedance.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-01-2020

Excellent and well staffed facility.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
20-01-2020

Efficient, friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

All very positive.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Clean and friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Very professional service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-12-2019

excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-12-2019

Olly was a great help/ he even helped me arrange my transport

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-11-2019

Gina and Hem on the phone are amazing

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-11-2019

One of the nicest private clinics I have seen. Very comfortable with pleasant and efficient staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-11-2019

I have no complaints to make. Very welcoming receptionists and reception. Waiting room pleasant but rather overcrowded.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
04-11-2019

Very good outpatient facility.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-10-2019

Terrific

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-10-2019

After multiple visits to 77 Wimpole St it has started to feel like a home from home. The receptionists all know me by name and I have never waited more then 10 minutes to be seen. I have been unable to make use of the refreshment station as I am never there long enough. I wish all clinic visits were at this level of kindness, efficiency and warmth.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-10-2019

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-10-2019

I found the care was excellent up until I had been seen, then i felt a bit abandoned, needed more guidance on what to do next, where to go.

Overall
4
Friendliness
4
Wait time
5
Cleanliness
5
08-10-2019

Excellent and welcoming

Overall
5
Friendliness
5
Wait time
5
Cleanliness
3
08-10-2019

Perfect services and staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-09-2019

Amazing

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-08-2019

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-08-2019

Very good and as I would expect given its reputation.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-08-2019

Very good.

Overall
4
Friendliness
5
Wait time
5
Cleanliness
5
20-08-2019

I was seen on time. I arrived early and enjoyed a nice cappuccino in waiting room. Great facilities.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-08-2019

Efficient and friendly at the reception desk, accommodating in passing messages about delays to the next appointment . The waiting room is tidy, comfortable, and quiet. Excellent really.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-08-2019

Helpful and communicative reception and pleasant lounge area for waiting to be seen.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
03-08-2019

Excellent Prof Collins is very thorough explained well!. It was a pleasure to share his knowledge.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-07-2019

Fare good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-07-2019

Excellent experience, all staff were friendly and very helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-07-2019

Courteous and thorough.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-07-2019