4.82
32 reviews

Royal Brompton Hospital 

Sydney Street, London, United Kingdom, SW3 6NP 

Overall Rating

Overall
4.78
Friendliness
4.88
Wait time
4.78
Cleanliness
4.84

Top feedback

“The Royal Brompton provides such amazing care towards both their patients and visitors! When you go there the treatment you receive from everyone is amazing! All of the doctors and nurses are so pleasant and lovely to talk to not to mention exceptional at what they do! They really are an inspiration and I personally admire them so much for all the hard work they do! Thank you everyone!“
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Reviews

4.82 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Breathlessness
1/32
Long COVID
1/32
bronchiectasis
1/32
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Breathlessness Long COVID
All the staff were extremely helpful and made me feel comfortable on both my visits to the hospital. Everything was also very organised and i knew exactly where i had to be and what i had to do, it made the experience much more enjoyable than usual!
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
bronchiectasis
Overall good experience.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
First class service
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Good experience
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Visited during lockdown. Clear instructions, no waiting time.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Royal Brompton hospital provides excellent private care facilities and all staff are extremely caring and helpful.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The hospital was just gearing up for the Coronavirus pandemic. There was hand sanitizers at every corner and outside of every room. The staff were friendly and helpful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very friendly, professional and efficient. Very comfortable reception.
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Good but the response times to answer when you needed something could have been better
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
First class care - catering somewhat wanting.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Overall good experience
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very nice.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Treated extremely well...
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The experience has been very professional at all times. Tests and any screenings have been scheduled ahead of time so I can see Professor Shah at the scheduled time of appointments.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everyone who looked after me in RB & HH was charming, caring and very professional. I cannot fault any aspect of my stay.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Hospital Private Care is good. Staff are very polite and helpful. I have had the occasional appointment mix up but it has always been dealt with efficiently and with good grace.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
The team were friendly and answered all queries in a timely manner.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All very good.
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