4.8
103 reviews

Priory Wellbeing Centre Manchester 

100 Wilmslow Rd, Heald Green,, Cheadle, United Kingdom, SK8 3DG 

Overall Rating

Overall
4.8
Friendliness
4.86
Wait time
4.74
Cleanliness
4.8

Top feedback

“Friendly reception from the moment I arrived. Seen Pascal who instantly made me feel relaxed and instantly understood what had happened and what I was experiencing“
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Welcome to Priory Wellbeing Centre Manchester

Psychiatry
Psychology

About

From the moment you arrive at the Priory Wellbeing Centre Manchester to the moment you leave, you'll feel cared for, looked after and respected. The staff you'll meet are polite, highly experienced, welcoming and most of all kind. The surroundings are lovely, the beautiful grounds of Priory Hospital Cheadle Royal, and this is the home of exceptional outpatient therapies and treatment for a broad range of mental health difficulties. Whether you're feeling anxious, stressed or depressed, for whatever reason, they'll help put you back on track to happiness. You might be suffering from an eating disorder or addiction, in which case this is a wise destination. They provide a dedicated young people’s servic, and offer flexible outpatient appointments to fit around the lives of busy people, which means the stress is taken out of trying to make appointments at convenient times. Their mental health services are good and comprehensive, covering all sorts of eventualities. You might find counselling and therapy delivered by fully accredited therapists useful, created to help you to overcome challenges and improve the quality of your life in all sorts of ways. You'll benefit from personalised treatment packages, individually tailored to your own circumstances. And that's exactly what you need to give yourself the best chance of a positive outcome. If you happen to need intense treatment or inpatient care, a close working partnership with Priory Hospital Altrincham means you'll enjoy a seamless transfer.

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Opening hours

Location

Sub-Specialties

Sports & Exercise Psychology
Neuropsychology
Child & Adolescent Psychiatry
Addiction
Old Age Psychiatry

Special Interest

Obsessive Compulsive Disorder (OCD)
Anxiety
Sleep Disorders
Anorexia
Phobias
Post-Traumatic Stress Disorder (PTSD)
+ 3 more

Procedures

Eating Disorders
Group Therapy
Rapid Transformational Therapy (RTT)

Treatments and Fees

Reviews

Hello to the well-being team at the priory. I want to say a huge thank you for always providing a lovely welcome at the reception (and great coffee whilst waiting!) . I was really nervous and apprehensive at my first counselling session but I was soon out at ease by a friendly face and lovely welcome. I really appreciated that, it made a huge difference. I also wanted to say a huge Thank you for the support from my counsellor, Lisa Martin over the last 5 months plus! I’m in a very different zone after 10 sessions with you. The things that have helped me the most are the tools I now have to manage everyday life and the stresses that go with day to day stuff! In particular the communication tools for my marriage, they are already working a treat. Even Ian said he feels like he’s benefitted from the sessions because I’ve reiterated what we’ve talked about after each session and we’ve worked through things together. Knowing that the scores on the surveys have gone From 20 to Zero has been such a great way to show how far I’ve come since the first session. I’m so thankful and grateful for the service the priory offers and to you Lisa for being so very supportive. I wish you all the best as we face a changing world after lockdown. Stay safe, lots of love.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

I would recommended, as I have received a good experince

Overall
5
Friendliness
4
Wait time
5
Cleanliness
4
20-04-2020

Very professional experience.

Overall
4
Friendliness
4
Wait time
5
Cleanliness
5
03-03-2020

My therapist Sue Pilling was excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-01-2020

The reception staff are really friendly and helpful. There is free tea and coffee. The wait time can be a bit long (about 10 mins). Saddaf has really helped me better myself and escape my anxiety - thank you to her she is an excellent therapist.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
05-01-2020

The staff are all very nice and welcoming. You can be waiting for your appointment for up to 10 mins. There is free tea and coffee which is good.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
05-01-2020

So greatful for the support and direction from all staff throughout. X Thankyou!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-12-2019

Helpful, friendly, attentive

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-10-2019

I was given random printouts from the internet as part of my anxiety treatment and advised to seek guidance from the website www.sittingtogether.com This was not the level of professionalism I expected from The Prory.

Priory Wellbeing Centre Manchester

Many thanks for taking the time to complete a review of your experience at the centre. We take on board your comments and believe that this website was advised to support your journey in between therapy sessions along with the handouts. We would be happy to discuss this with you further should you wish to contact the centre.

Overall
3
Friendliness
3
Wait time
3
Cleanliness
3
30-09-2019

Gean was absolutely wonderful, such a great help and support. She has been very professional and a real credit to her profession. Many Thanks to Gean and the rest of the Staff at the Priory Wellbeing Centre.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-09-2019

Caring, personal and life changing

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-09-2019

I've been helped to change my life around by caring, friendly, professional staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-09-2019

Geraldine has been amazing in giving my daughter therapy to support her OCD of fingerprints DNA & food.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-09-2019

Very cal!ming environment, I see

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Lovely service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Positive experience

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
17-09-2019

A welcoming ambience.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

Appointment was set up very quickly and the doctor understood my issues and was able to help immediately

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Welcoming and friendly

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Everyone is very welcoming and support

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

So well looked after. I felt cared for and valued.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Awesome. This therapy is really turning my life around. Thank you.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Dr Olety and Saddaf could not have been friendlier or more helpful. The change in my daughter is huge.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Can't believe the difference in such a short time. Lovely staff and facility as well, so friendly and accommodating.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

The process has been very helpful. I find the centre to be a safe space and welcoming.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Overall very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

All staff have been very welcoming and have made me feel at ease during my visits. Already I'm noticing differences in my day to day life thanks to the support received

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

I found the treatment helpful

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

Everyone I have seen has been really helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

I received a lot of help in priory, I feel i made a really progress throughout my sessions with help of my councillor

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

My sessions have really been helping me when I needed them the most. I feel confident in my treatment and therapist!

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

The receptionist was very helpful and made me feel relaxed

Overall
5
Friendliness
5
Wait time
5
Cleanliness
3
17-09-2019

Very supportive and friendly place. Everybody I have come into contact with has been helpful and made me feel supported

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Really friendly and comfortable facility. Efficient reception and admin experience and never any delay in appointments

Overall
4
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

I feel cared for and looked after

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Very supportive sessions.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Very professional with good process techniques, very considerate and understanding and friendly, comfortable reception, Nice private rooms and supportive literature. Thank You

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

Very friendly supportive and helpful

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

Very helpful and positive

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Excellent care from shaddat

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

To help cut down on single use plastic and help the environment could you use glasses for water, as you use washable cups for the tea and coffee?

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Efficient, helpful, thought provoking

Overall
4
Friendliness
4
Wait time
3
Cleanliness
4
17-09-2019

Such a lovely team who remain professional while creating a happy comfortable environment. Saddaf is very positive, supporting and I have found every session extremely helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Very useful

Overall
4
Friendliness
5
Wait time
3
Cleanliness
5
17-09-2019

Excellent,

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Understanding therapist. Clear goal setting.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Toilets sometimes not clean

Overall
4
Friendliness
5
Wait time
4
Cleanliness
3
17-09-2019

I have enjoyed every moment here

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019

Understanding therapist. Clear goal setting.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-09-2019

Excellent care and understanding at a very difficult time. Very helpful and compassionate. My life is back on track

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
17-09-2019