4.76
33 reviews

Priory Hospital Altrincham 

Rappax Rd Hale, Altrincham, United Kingdom, WA15 0NU 

Overall Rating

Overall
4.76
Friendliness
4.76
Wait time
4.76
Cleanliness
4.76

Top feedback

“Helpful staff but need some rooms updating“
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Reviews

4.76 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
It’s been pretty good going. The staff are all nice. Sometimes therapy can be awkward.
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Given the expense of the stay I would expect better quality in the restaurant particularly when a patient has difficulties around food,
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Efficient and effective. Friendly staff and I never felt like I had to jump through crazy hops to prove I needed some help
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Nice place clean and tidy and great staff
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good dr warning
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great people. Sometimes parking is an issue
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Therapists and psychiatrists are great. Venue and rooms feel very old fashioned. Reception tends to finish off private conversations with each other before dealing with visitors
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
My therapist was Gean. She has been amazing over the past couple months and has helped me in ways nobody else could. She is a credit to the priory and has worked wonders. I cannot thank her enough!
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great consultant and a thorough treatment plan
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very friendly atmosphere
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Helpful staff
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Always clean with friendly staff and good coffee. Can’t ask for much more
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Overall
(3/5)
Friendliness
(3/5)
Wait time
(3/5)
Cleanliness
(3/5)
Receptionist very professional. Change in location of admin staff / Gdpr made it challenging. Found treatment plan very disjointed. Inpatient stay was very frightening and not necessary. Building works onsite and hearing aggressive men not helpful. Group therapy for anxiety great but could have been structured better. Didn’t appreciate group therapy, so much medication & referral for mri scan whilst inpatient. Physiatrist very friendly & appreciated conversations but don’t feel I ever got a correct diagnosis or drug combination to suit but equally don’t think I needed either, more a life style change.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Psychiatrist was fantastic at explaining my mental health problems. I was referred to Gean for EMDR therapy which has made a huge difference. The combination of medication has irradiated the chronic anxiety I was suffering and I feel better than I ever have.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
An oasis in what’s often a desert.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent care
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Better coffee machine and hot cocoa
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Gean is great
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