Pixie and Sera 

5 Devonshire Pl, London, United Kingdom, W1G 6HL 

Overall Rating

Overall Experience

4.94

Friendliness

4.98

Wait time

4.82

Cleanliness

4.97

Top feedback

“I really appreciate Pixie's care and compassion and taking time to listen to me. Admin side was quick and easy as well.“
Read more

Welcome to Pixie and Sera

General Practice (GP)

About

Pixie and Sera Clinic is based on Devonshire Place, Central London, founded by Dr Pixie McKenna and Dr Sera Shoukru. Pixie and Sera aim to provide holistic, evidence based General Practice, offering services such as GP consultations, Sexual Health/Contraceptive Services, Health Screenings, Vaccinations and Aesthetics. The Clinic has full access to services at The London Clinic.

Location

Opening hours

Mon :
08:30 AM - 06:00 PM
Tue :
08:30 AM - 06:00 PM
Wed :
08:30 AM - 06:00 PM
Thu :
08:30 AM - 06:00 PM
Fri :
08:30 AM - 06:00 PM

Team

No results found

Sub-Specialties

Women's Health
Men’s Health
Health Screening

Special Interest

Men’s Health
Women’s Health
Hyperhidrosis (Excessive Sweating)
Menopause
Balanitis
Erectile Dysfunction

Procedures

Health Assessments
Health Check (Screening)
Medical Check-Ups
Immunisations
Nutritional Education
Sexual Health Advice

Reviews

4.93 Overall Patient Trust rating
Overall Experience
4.94
Friendliness
4.98
Wait time
4.82
Cleanliness
4.97
Health Assessments
48/178
Health Check (Screening)
45/178
Women's Health
38/178
Medical Check-Ups
16/178
Men’s Health
12/178
Immunisations
7/178
Health Screening
4/178
Women’s Health
3/178
Nutritional Education
2/178
Sexual Health Advice
2/178
Sexually Transmitted Disease (STD) Screen
2/178
Video Consultation
2/178
Anal Cancer Screening
1/178
Coronavirus (COVID-19) Test
1/178
Hyperhidrosis (Excessive Sweating)
1/178
Menopause
1/178
Preventative Medicine
1/178
Read more
Sort by:
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
I really appreciate Pixie's care and compassion and taking time to listen to me. Admin side was quick and easy as well.
Read more
Pixie and Sera

We do have all the time in the world for our lovely patients! Thank you.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
I am an overseas traveler and forgot my medication. I was seen very promptly. The provider was friendly yet professional. In and out within in a very short time. It was much appreciated that Dr. White was able see me as quickly as he did. Thank you
Read more
Pixie and Sera

Thank you very much for your review. It means a lot to us all to know that our patients are happy.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (4/5)
Cleanliness (5/5)
Patient seen for:
Very friendly, diligent in the assessment and solution-oriented.
Read more
Pixie and Sera

Thanks so much for sharing your experience with us

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
A great experience
Read more
Pixie and Sera

Thank you for your review of our practice

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
An excellent appointment with Lowen and he had researched answers to my questions raised in the pre-appointment phone call. Very efficient scheduling of additional test appointments in Harley Street that were also completed on the same day.
Read more
Pixie and Sera

We appreciate you taking the time to review our practice and for reflecting how professional and personalised our service is.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Pixie and Sera deliver the best care I could imagine, and this is based on 4+ years of experience with them. They take a patient-centric, holistic approach that is both reassuring and comprehensive. Furthermore, staff at Pixie and Sera are always responsive and professional.
Read more
Pixie and Sera

Thank you for taking the time to give us feedback. It is so nice to have such amazing patients who trust us with their care.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Absolutely love Dr. Pixie- she is professional, personable, and listens to my concerns without making me feel dumb. She’s been proactive in my care and found answers for long term issues I’ve dealt with. HIGHLY recommend her!
Read more
Pixie and Sera

Thank you for the lovely review on our doctors. We always appreciate hearing how reassuring and supportive they are.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Great location. Super administration team who will always go the extra distance to make everything around the appointment go smoothly such as assisting with the ordering of prescriptions, booking tests or scans.
Read more
Pixie and Sera

Thank you for your great feedback. Our team are really committed to providing excellent service. We will continue to strive for excellence and look forward to seeing you in the future.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Based outside of London, I have had cause to request urgent zoom meetings over this last 12 months to include a suspected stroke, and complications arising from covid. Each time the Practice has managed to accommodate me with an almost immediate zoom appointment followed by the prescription all in the short order. Each time, I have been dealt with in a friendly professional manner. I would highly recommend these services.
Read more
Pixie and Sera

Thank you for taking the time to review us. We are really proud of our team and the service we provide.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Office and Admin are very attentive. Dr Mc Kenna is extremely professional and Thorough. At same time puts you at ease.
Read more
Pixie and Sera

Thank you for your feedback. We appreciate you taking the time to give us a 5*

Other Reviews