4.91
575 reviews

Optegra Eye Hospital London 

25 Queen Anne Street, London, United Kingdom, W1G 9HT 

Overall Rating

Overall
4.91
Friendliness
4.92
Wait time
4.87
Cleanliness
4.93

Top feedback

“The service was wonderful. All the staff were excellent. I would recommend them to anyone.“
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Welcome to Optegra Eye Hospital London

Ophthalmology

About

Optegra Eye Hospital London is the UK's top provider of private eye hospital services.  Our central London location offers comprehensive eye surgery and other eye health services.  Located on Queen Anne Street in Marylebone, an area known for quality medical services, Optegra Eye Hospital London has invested over £13 million in our facilities and equipment, to ensure only the highest quality care and positive outcomes for our patients. We feature highly-trained specialists and treatments focused exclusively on conditions of the eye, with treatment options that use the latest technology and equipment.

All of the surgeons at Optegra Eye Hospital London are NHS-trained, highly-skilled fellows of the Royal College of Ophthalmologists (RCO) or similar organisations.  Between our surgeons, patient care liaisons, and other consultants, we have over 70 experts on staff.  In terms of private eye hospitals in London, there is no one with more expertise than Optegra.

Our private hospital treatment categories are expansive and cover most any problem of the eye that can develop.  In London, we offer a range of treatment options including laser eye surgery via LASEK, LASIK, and ReLEx SMILE procedures, lens replacement surgery via our Clarivu procedure, cataract surgery, glaucoma treatments, corneal grafts, treatments for AMD, vitrectomy, and eyelid surgery.  

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Opening hours

Mon :
08:00 AM - 08:00 PM
Tue :
08:00 AM - 08:00 PM
Wed :
08:00 AM - 08:00 PM
Thu :
08:00 AM - 08:00 PM
Fri :
08:00 AM - 08:00 PM

Location

Treatments and Fees

Included
  • All diagnostic eye assessment by a lens replacement surgery expert
  • An advanced technology artificial intraocular lens (IOL) specially selected to suit you by your Consultant Ophthalmic Surgeon
  • The procedure and post-operative care undertaken in an Optegra eye hospital
  • All aftercare related to the procedure, including any further top up laser surgery required to achieve your required visual goals
Included
  • A range of treatment types – LASIK and LASEK laser eye surgery options available and wavefront optimised as standard
  • Expert medical team – the same Consultant Ophthalmic Surgeon and their medical team are with you throughout your journey
  • Personalised care – we provide a personalised treatment plan to suit your lifestyle and visual needs
  • A range of detailed diagnostic eye tests will take place with our specially trained clinical teams for your consultant to use to determine if you are suitable
  • Comprehensive aftercare programme tailored to you with any required take home medication and a dedicated out-of-hours helpline number to call
  • Complimentary Consultation
  • £1795 per eye
Included
  • A designated consultant
  • Personalised treatment
  • The latest advanced technology
  • Diagnostic eye tests
  • Comprehensive aftercare
No results found

Reviews

I’m very satisfied with this service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-03-2020

It was very good experience and I’m satisfied of the Optegra service.thanks

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-03-2020

Is best

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

Wonderful . The expertise of every member of staff was fantastic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

Great, really relaxing and informative

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

It has been great experience the surgery changed my life.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-03-2020

The quality of service has been great and consistent. The staff here are amazing; friendly, easygoing and definitely reliable! I’m glad that I did it with Optegra and so far my eyes have been recovered well. Overall Optegra seemed a very responsible and safe hospital!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

The care from start to finish has been exceptional. The surgery has been fantastic and changed my life. I would highly recommend Optegra to anyone with poor eye sight.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Overall a great experience and I’m delighted with the treatment

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
11-03-2020

Superb aftercare

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Great service and aftercare. Everyone at Optegra is courteous and professional. Mr Hamid is excellent and very personable. I would be happy to recommend Optegra to my family and friends (I already have!).

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Quick and easy. Would recommend!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Excellent care and treatment

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Mr Hamid was fabulous. I would thoroughly recommend Optegra, first class service and the staff are amazing and very professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Pleasant patient experience. Comfortable room pre op. The nurses/technicians and doctors were wonderful. I was looked after very well. Post op follow up visits were excellent.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
09-03-2020

Friendly, helpful, professional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-03-2020

I love Mr Hamid and the Optegra London team, I Had a very complex problem trying to balance an nhs Monofocal lens with my natural eye which had full 20/20 vision. Mr Hamid and I consulted and then waited for the optimum extended death of vision suculous lens to become available, which he implanted for me with very little fuss or discomfort. I have loved every visit to the clinic and have been very well treated by all clinical and support staff, I honestly could not ask for more and will really miss this lovely caring and brilliant group of people.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-03-2020

Everyone was helpful and treatment I received was of high standard

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-03-2020

Very good and helpful service and treatment

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-03-2020

Positive. Good level information provided throughout.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-03-2020

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-03-2020

Excellent care and service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-03-2020

Excellent care

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-03-2020

Everything about my experience was very positive. Mr Short made me feel very comfortable and relaxed about the process so I was not nervous at all. All the staff during the procedure and check-ups were extremely professional and caring. Also the customer service from the receptionists and team who organised the bookings/finance etc was very good. Finally of course I am extremely satisfied with the results of the procedure.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-02-2020

staff are very friendly and efficient. The procedure was quick and painless.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-02-2020

Very professional and friendly. Everything was discussed in detail and even though there were a few unexpected issues, they were dealt with immediately

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-02-2020

Great experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-02-2020

Everyone was very welcoming and professional from the moment my first consultation started to when I got discharged

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-02-2020

What a great experience. I highly recommend. If I can see without glasses then anyone cas definitely see.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-02-2020

I have been very pleased with the staff and friendly service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-02-2020

My experience with Optegra has been wonderful, from the friendly receptionist to the incredibly funny surgeons. I can’t fault them at all. The team at Optegra would answer any questions I had and no matter what it was. I would definitely recommend Optegra to anyone looking to have the procedure done.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Excellent service from start to finish. Comfortable and relaxing waiting area and facilities, friendly and professional staff at all levels. Procedure was quick and efficient with no complications. I felt well looked after and in capable hands at all times, I would highly recommend Optegra.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

It was great very pleased with the outcome

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Very professional. Everything explained clearly, with a very good talk through the procedure. A very good team

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Good all round experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

I had laser eye surgery over 4 months ago now. I am very happy with the results of the surgery!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Always welcoming staff. Continuity of staff seen on most visits. Clean, comfortable and music just the right volume in the background

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Great experience! Thanks !

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Great service from start to finish. They made sure you all the information and answer all your questions before you decide to go ahead with the procedure. They provide all the drops and follow up session to make sure everything is fine before they discharge you.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-02-2020

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-02-2020

Good customer service, very personal and felt in safe hands.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
04-02-2020

I have found all the staff and treatment I have received exemplary.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-02-2020

Friendly chatty staff make you feel at ease and in very competent safe hands. I had SMILE vision correction and could not believe how quick and comfortable the procedure was. Totally pain free! It was done so quickly and I was reassured throughout explaining everything to me, making me feel at ease and calm. All of my follow up appointments were helpful checking the health and recovery from the treatment. I always turned up early to each appointment and was seen early each time, so punctual.

Overall
5
Friendliness
5
Wait time