4.86
92 reviews

Nuffield Health Newcastle upon Tyne Hospital 

Clayton Road, Newcastle-upon-Tyne, United Kingdom, NE2 1JP 

Overall Rating

Overall Experience

4.87

Friendliness

4.89

Wait time

4.74

Cleanliness

4.95

Top feedback

“Excellent!“
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Welcome to Nuffield Health Newcastle upon Tyne Hospital

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Reviews

4.86 Overall Patient Trust rating
Overall Experience
4.87
Friendliness
4.89
Wait time
4.74
Cleanliness
4.95
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The overall service of the Nuffield was amazing. The staff were extremely helpful and supportive. The only criticism I have is that at 21:00 the computer service team came to repair a PC and were extremely noisy. Then at 22:30 I was woken by staff standing having a very loud general chat outside my room. I had to unhook my drain and ask them if l could be moved to another room. They did acknowledge they had been chatting rather loudly outside my room. I think that if you have had surgery and trying to rest that staff should have a little more consideration. I did feel let down by this as Iv had two previous operations at the Nuffield and never experienced this before.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I have had an amazing experience with the Nuffield. Staff, cleanliness, food, room were all amazing. I would highly recommend the Nuffield.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The reception staff, the consultant (Adam) and the sonographer were excellent. It helped massively to have a lovely nurse in there too- she was very friendly and calming. In my wave of relief and happiness I forgot names - but I won’t forget the staff and how they made me feel. (Happy, well cared for and reassured)
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I have nothing but great things to say about the Nuffield. Each member of staff I met were friendly, professional and extremely helpful.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Great staff & very clean.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Efficient Consulting room appointments with prompt timing. For surgery I was taken to the ward, shown to my room but left for about 1.5 hours before any nurse came to see me/check me in which I though was a little disappointing as I hadn’t been told any details of whether I should get changed, timings etc. In the meantime my anaesthetist and consultant both came to see me and I was then clearer on what was happening (though I had to then rush to get my gown on for the consultant to mark up surgery site etc). The nurses only appeared after this. The room was lovely, comfortable (a little too hot during the night though) and clean and the staff very caring and efficient.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very good experience staff helpful
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Everyone friendly and welcoming
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent!
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