4.87
23 reviews

North Downs Hospital 

46 Tupwood Lane Caterham, Surrey, United Kingdom, CR3 6DP 

Overall Rating

Overall
4.91
Friendliness
4.78
Wait time
4.87
Cleanliness
4.91

Top feedback

“Excellent service outpatients staff were so friendly“
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Welcome to North Downs Hospital

About

North Downs Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self-pay insured and NHS patients, conveniently situated close to Caterham (Junction 6 of the M25).

By investing in advanced medical technology, the private hospital offers a wide range of treatments and services including minimally invasive surgery, endoscopy procedures, orthopaedic surgery including spinal treatment and pain management, general surgery including spinal vein removal and hernia surgery, ophthalmology including eye laser surgery, gynaecology, urology and ear, nose and throat treatments.

We have a modern theatre complex comprising of an operating theatre with laminar airflow and a separate dedicated Endoscopy Theatre. The theatres are equipped for a wide range of surgery, including minimal access procedures. They are available for routine and emergency surgery and have 24-hour cover. There is also a Treatment room for Minor Operations.

We have excellent levels of cleanliness and have effective infection control methods resulting in very low infection rates. All our facilities are regularly inspected and approved by the Care Quality Commission.

Our consultants and nursing staff are highly experienced and have your care and comfort as their highest priority. During and after treatment, you will receive a standard of care which is second to none and all patients have the reassurance that theatre, paramedical services and a resident RMO are available 24 hours a day.

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Opening hours

Location

Treatments and Fees

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Reviews

4.87 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Varicose Veins
2/23
Varicose veins surgery
2/23
Endovenous radiofrequency ablation
1/23
Laser Varicose Vein Treatment (ELVA)
1/23
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Overall
(5/5)
Friendliness
(2/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Varicose Veins Varicose veins surgery Endovenous radiofrequency ablation
Well looked after and very clean, which obviously important
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Laser Varicose Vein Treatment (ELVA) Varicose veins surgery Varicose Veins
Very efficient service as usual. Slightly different this time due to Covid but very clean, staff very friendly and reassuring levels of service.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Note for moderator: Incorrect hospital selected: This relates to my procedure at The Old Cottage Hospital, Epsom, Surrey. A very competent and friendly environment. Staff are very friendly and accommodating.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
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(5/5)
Excellent treatment by Mr Khemani for my BPPV
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Efficient, friendly staff. I was seen quickly. What I saw of the facilities looked very good.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
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(5/5)
Good hospital
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Lovely place and friendly staff
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Wonderful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very polite friendly
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All staff very helpful.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clear and concise information
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good and accommodating. Nurses excellent
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Always polite people
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Friendly
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Friendly
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Very good. Seen promptly everyone professional and pleasant
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Pleasant caring man
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Dr Cowan is thorough, personable and is addressing my concerns which makes a refreshing change. Highly recommend doctor, staff and hospital.
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