Nightingale Hospital 

11-19 Lisson Grove, London, United Kingdom, NW1 6SH 

Overall Rating

Overall Experience

4.61

Friendliness

4.67

Wait time

4.62

Cleanliness

4.64

Top feedback

“Very nice clinic, with a lovely staff. Everyone is super friendly, the building itself if really clean, and welcoming. “
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Welcome to Nightingale Hospital

Nursing
Nutrition
Psychiatry

About

Nightingale Hospital, named after the famous pioneer of nursing, is the central capital's only private mental health hospital and has more than three decades' experience treating patients.

You'll find a large team of specialists, all committed to diagnosing and treating every kind of psychiatric condition, from eating disorders and addictions to general psychiatry, outpatient therapy, inpatient therapy and day-patient therapy, plus professional support for families and carers. The large multidisciplinary team of renowned consultant psychiatrists, psychologists, and therapists deliver specialised, evidence-based treatments and they actively collaborate with their referring GPs, occupational health professionals, psychiatrists’, corporate organisations and academic institutions to make sure they remain at the cutting edge of psychiatric care.

This hospital accepts patients on a 24/7 basis and is able to administer a medical detox if necessary.


Conveniently located a few minutes' walks from Marylebone mainline and underground stations, and within a 10-minute walk of Baker Street and Edgware Road underground, it's very easy to get to.


When you arrive you'll immediately feel at ease thanks to the values they hold dear here. You will be treated with respect and compassion. You will experience dedicated care from experts who are committed to making your life better.

Location

Opening hours

Team

No results found

Sub-Specialties

Addiction
Child & Adolescent Psychiatry
Dietitian
Forensic Psychiatry
Liaison Psychiatry
Old Age Psychiatry

Special Interest

Anxiety Disorder
Bipolar Disorder
Depression
Stress
Anorexia
Depersonalisation

Procedures

Cognitive Behavioural Therapy (CBT)
Addiction
Eating Disorders
Acceptance and Commitment Therapy (ACT)
Anger Management
Brief Psychological Interventions

Reviews

4.64 Overall Patient Trust rating
Overall Experience
4.61
Friendliness
4.67
Wait time
4.62
Cleanliness
4.64
Anxiety Disorder
5/411
Bipolar Disorder
2/411
Cognitive Behavioural Therapy (CBT)
2/411
Depression
2/411
Stress
2/411
Addiction
1/411
Anorexia
1/411
Depersonalisation
1/411
Derealisation
1/411
Eating Disorders
1/411
Post-Traumatic Stress Disorder (PTSD)
1/411
Psychosis
1/411
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Sort by:
Overall Experience (5/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (5/5)
The process at the Nightingale was smooth and efficient with helpful staff and minimal waiting times.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Very nice clinic, with a lovely staff. Everyone is super friendly, the building itself if really clean, and welcoming.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
My period of inpatient treatment at the Nightingale was transformative
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Overall Experience (4/5)
Friendliness (3/5)
Wait time (4/5)
Cleanliness (5/5)
Patient seen for:
Very professional and informative doctor & appointment but reception staff could have been more friendly and helpful (didn’t know about insurance etc.)
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Extremely professionally run and all staff were caring snd helpful. Food was excellent.
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Overall Experience (4/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Fantastic experience, precisely what I needed.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Very good. Great treatment. The staff really do care.
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Overall Experience (4/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (5/5)
Overall I had a good experience at Nightingale hospital. Most staff is very friendly and caring. I would like to leave a special thank to nurse Risq, and the amazing duo Andrea and Sarah which have gone above and beyond during my time here, always kind, supportive and able to make me smile. Despite the good rating I feel there is some things to improve to better the patient care. Such as improve communication between day and night staff (I did however see an improvement throughout the 4 weeks I was here, which I hope continues). I did a formal complain about medication errors, however I didn't have any response from the compliance/complaint team, It would have been a better service if I have received some akwoledgement and response to my complaint while I was an inpatient. To many group sessions happened over zoom, which makes it more difficult to share and be open in group therapy, and in my case it led to isolation in more difficult periods. I understand that Covid - 19 is the culprit but it was time that this restriction were eased as it has happened in the outside world, besides it patients mingle all across the hospital, so restricting us from being in the same room for therapy doesn't seem justifiable. Despite some issues along the way, I can see some improvement in my mood and wellbeing when compared to the day I came in and for this I am thankful for the service provided.
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Overall Experience (4/5)
Friendliness (5/5)
Wait time (3/5)
Cleanliness (3/5)
Could do with a compost maybe? I like the recycling efforts. The staff are absolutely incredible and have been so key to my journey in regaining self control. In many ways I will be sad to leave. Next time I return I hope not to be a patient at all! Sometimes shifts seem a little malcoordinated but a little chaos is to be expected when the patients can be energetic, complicated and/ or unwell. Overall I have been nursed back to health in the most loving way and can’t wait to get out into nature and find long term peace again.
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Overall Experience (5/5)
Friendliness (3/5)
Wait time (5/5)
Cleanliness (5/5)
Great experience overall, there are some exceptional nurse staff who go above and beyond and I wanted to give the review 3 and half for friendliness there’s a couple of issues with the night staff that needs to be amended. There’s issues with the bank staff. And staff on an evening. But if this is addressed then it would be perfect. I say this because I have caught them on their phones at time and their mood has impact on you throughout the evening, you get the feeling they don’t want to be there, which for me is a shame!so sometimes it can have an effect on you the next day, but often handover take over can be late, meaning sometimes you can get your meds late, my latest time was at 22:10 maybe it’s because the day shift are exceptional.. It’s just the couple who spoil it I’m afraid. But overall the place great. food, never had a bad meal. Like I said if this is addressed,they’ve cracked it 😊
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