1 Park Ave, Solihull, United Kingdom, B91 3EJ
Friendly welcome upon arrival. Consultation was very thorough. Would definitely recommend.
We are delighted with this review. Stephanie MUMS
Excellent service overall. The doctor was fantastic. Would highly recommend the service.
This review is very much appreciated. We do our very best. Stephanie MUMS
Customer service at its best!
Thanks - Very Much Appreciated. Stephanie MUMS
Very kind, professional, and informative staff. Perfect service.
Thank you for leaving this feedback we really do appreciate it, Kerrie MUMS
Thank you, Kerrie MUMS
I was delighted that the procedure was completely in such a timely manner after many years of suffering often heavy nose bleeds. The consultant was most welcoming and professional. Despite leaving the clinic in a great deal of pain in my nose and throat, I am sure it is only a matter of time before this has gone and I must be patient. Thank you.
Thank you for taking the time to leave this feedback, we really do appreciate it. Kerrie MUMS
Absolutely amazing experience at MUMS, as always! Lovely friendly members of staff and I’m always so pleased with my procedures. Such care goes into the patients, thank you everyone at MUMS! :)
This is lovely to read, thank you for taking the time to leave this feedback, Kerrie MUMs
I booked over the telephone without reading the details on the website and made an appointment for my daughter (9 years) to have a wart and 2 verrucas removed. The clinic itself is beautiful, clean and welcoming. Staff are very friendly and professional. The consultant removed my daughter’s wart and verrucas with great care, respect and patience and we received good advice for after care. I discovered at the point of payment that there was a separate assessment and treatment fee that meant the costs were double what I expected. This hadn’t been made clear on booking and wasn’t discussed in the appointment. Upon raising this issue with management, they understood how the miscommunication had occurred and agreed to honour what I originally believed the costs to be and said they would adjust the wording on future invoices and make it clearer to telephone customers. I felt embarrassed but they couldn’t have done more to restore my confidence in the service and I would still recommend them to friends and family. Just make sure to read the website fully for clarity on costs!
Thank you for taking the time to leave this feedback, we really do appreciate it and we are happy to hear that you would recommened us and that we were able to solve the confusion with the pricing, Thank you Kerrie MUMS
Ultra professional and friendly, and very informative
Thank you for taking the time to leave this feedback, we really do appreciate it, Kerrie MUMS
Amazing experience - friendly, kind, considerate. Just a great service and made me feel completely at ease throughout.
Thank you for taking the time to leave this lovely feedback we really do appreciate it, Kerrie MUMS