4.86
16 reviews

London Spine Unit 

19 Harley Street, London, United Kingdom, W1G 9QJ 

Overall Rating

Overall
4.94
Friendliness
4.88
Wait time
4.69
Cleanliness
4.94

Top feedback

“Good“
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Reviews

4.86 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Sciatica
1/16
Spinal decompresson
1/16
spinal decompression
1/16
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(4/5)
Patient seen for:
Spinal decompresson spinal decompression Sciatica
All round good experience. Staff were caring and friendly.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Cervical bulging disc I visited Mr Akmal with severe cervical radiculopathy and muscle loss due to a bulging cervical disk. I was unable to pick my children up, work full days or participate in any sports. I had exhausted all other avenues of treatment and had reservations about visiting a surgeon. Mr Akmal put my mind at ease straight away. He is extremely professional, an excellent communicator and clearly has a great passion and expertise for what he does. I had an MRI and two consultations in one morning which was extremely convenient and well organised. Mr Akmal then clearly and concisely talked me through the cause of my cervical pain and possible solutions and outcomes of treatments. I felt no pressure to have any procedures carried out and in fact, Mr Akmal discouraged me from surgery straight away due to the possibility of natural recovery. At no point did I feel rushed and Mr Akmal gave me all the time I needed to ask questions. I opted for steroid injections to possibly speed/help this process along. Unfortunately, the cervical disc was quite stubborn and I returned 6 weeks later to have a cervical laser discectomy procedure. All of my procedures were carried out onsite at the Harley Street Hospital. The facility is world-class and every member of Mr Akmal’s team were outstanding from start to finish. You truly feel like you are in the best hands possible. 9 months on I am pain-free and have returned to normal life. I am eternally grateful for Mr Akmal’s skill and the manner in which he helped me navigate a horrible chapter in my life. I cannot recommend Mr Akmal highly enough.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I had pain in my back for over a year and at 46 with 3 young children it had become a real problem, the pain had become so bad I could barely walk round the block without stopping several times. It was affecting my daily mood as aside from the pain, I just couldn’t do what I wanted to do with the children. I had tried 3 cortisone injections without success and a repeat MRI showed the bulged disc had got worse not better leaving a very narrow canal for the nerves. I was told surgery (Microdiscectomy) was the only option and was recommended to Mo Akmal and his team as during the covid-19 pandemic options were limited but because he is able to perform this type of surgery as day surgery it could be done., and my case was becoming urgent ‘Back surgery’ seems to create an issue in peoples’ minds with an assumption that it can lead to months of difficult recovery, risk, uncertain outcomes and other concerns. Even my wife asked if I really felt it was necessary but for me, I knew I had no choice with constant 8/10 pain affecting my daily life. The fact that Mo and the team made it seem so easy is the first thing I would say. It felt like a minor procedure rather than surgery and that is important! When my healthcare provider authorised the surgery they said it was a 3 days hospital stay but I assured them that it was a day procedure as Mo had explained to me and sure enough, I arrived at 8am and left at 4p.m, picked up by my wife. The hospital is relaxing and clean, the staff were helpful and attentive, but the important bit is I was walking pain free 90 minutes after surgery, I dressed myself and went home, I was able to sleep normally and walk round the house from the time I got home, and was doing short walks within days. I was 100% pain free instantly and still am following my 6-week check and life is pretty much back to normal, just taking care for another 6 weeks or so with too much bending and twisting. I cannot recommend Mo and his team highly enough. He has changed my life in a day and I’m eternally grateful”
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
This is my third procedure with Mr Ackmal and his team for serious different issues. I am very surprised how quickly I have become mobile (3 hours) I came down from Stirling for this operation. I would not have trusted anyone else to do a procedure as intricate as this. 6 stars.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
A very good experience from beginning to end. Staff are friendly and welcoming. The hospital is spotlessly clean. Mr Akmal explained my issue and gave an option of treatments. The operating team were first class and my ever attentive nurse Mila put me at ease. I would highly recommend the London Spine Clinic for treatment, absolutely faultless throughout
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
The staff were welcoming and friendly on arrival, the procedure went very well according to Mr Akmal, although I feel like I've been hit by a freight train at the moment? I cannot believe literally 2 hours after Lumbar fusion surgery I feel ready to go home. Fantastic team and would highly recommend them for this procedure
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Disc Hernia - Corticoid injections in the spine to relieve pain Caudal epidural combined with corticoid injections was performed 15 days ago at the London spine unit by Dr. Mo Akmal (spine surgeon) and his anesthetist (Dr. Ali), very professionally, nicely and reassuringly. Immediate relief, being able to walk and move with ease since (was completely stuck in bed before, in great pain unable to help my husband and 3 children). Despite being sedated and the epidural, felt I just had a nice nap after waking up (which is usually not the case after this kind of anesthetic). Nurses and staff also very pro and caring. All this was amazingly arranged very promptly. Follow up experience was also very professional. Never felt they were in a rush to get the consultations over, which is also pleasant. Would recommend this team with no hesitation (already had similar procedure in the past, but far less nice). Saved my summer!
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I'm very happy with the treatment I received. Before and after my back surgery I was well looked after and the nursing staff were attentive and caring. I have immediate full pain relief of my sciatica symptoms following my lumbar decompression operation.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great Experience at the London Spine Unit I had a disc bulge (L3-L4/, L4-L5) about 5 years ago and had to do spinal decompression using the IDD machine at least twice a year in both the US and UK respectively. This was helpful but didn’t completely eliminate the pain. I walked up to the London Spine Unit at the Harley Street Hospital where I met Dr Mo Akmal and that marked a turning point in my lumbar back episode. He introduced me to a novel technique- Laser Discectomy- a laser disc surgery. Dr. Akmal is the most professional, erudite and humane Doctor I’ve met in recent times. His confidence, care and compassion boosted my moral. Dr Akmal emits positive energy and looks at bright side of life. These virtues facilitated my decision to carry on with the procedure. In less than 45 minutes on my scheduled date I was done. All phobia gone. No pains, no relapse. I’m up & confident again leading my life with joy. Kudos to Dr Akmal and the great team at the London Spine Unit. I have no reservations whatsoever in recommending anyone or family that requires this treatment as they stand to benefit greatly.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
After years of low back spasms both my ability and willingness to endure the pain ran out. I went to see Dr Mo Akmal who told me I had a nasty problem with a relatively simple solution. It was 10 weeks ago to the day I had the surgery to deal with 2 bulging discs, one of which was pushing significantly into the nerve. I feel physically and mentally transformed and I'm still within what would be considered the recovery period. Everyone I've dealt with at the London Spine Unit - be it on the phone or in person - have been good natured and good humoured and as a result I have absolutely no reservation in recommending them as professionals and all round good people.
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Overall
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Waiting time at reception was not ideal. The receptionist didn’t seem to take a note of who was waiting first which was slightly frustrating. Beautiful premises, very clean. Staff all very polite and kind.
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Overall
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Waiting time at reception was not ideal. The receptionist didn’t seem to take a note of who was waiting first which was slightly frustrating. Beautiful premises, very clean. Staff all very polite and kind.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The experience has been comforting and worthwhile. We were well received and attended to. The service and information provided to us about the surgery was very detailed and explanatory. Overall I would recommend the service and we are very satisfied with the overall process.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The anaesthetic girl was fantastic, really bubbly!
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
If I could put 10 stars, I would. After many years of non surgical treatment, all without any major relief, surgery was now inevitable. As a Canadian, I was looking for the best state of the art spinal units in the world to undergo spinal fusion of my L4-L5. After consulting over 4 specialists, some in New York which is much closer to home, I chose Dr. Akmal and the spinal unit because the personalize treatment, from pre-op to post op was by far, superior to any other centers I had visited. Dr. Akmal is one of the best surgeons which truly helped put me at ease, but on top of that, he and the entire unit treat you like family and it is a true one-stop-shop from tests to surgery to physio all under the same roof. I am now on week 3 recovering from spinal fusion surgery. I was standing and walking 2 hours post surgery, even walked to the office from the hotel 2 days after surgery. Week 3, I no longer have any back or nerve pain and my numbness in my leg is completely gone. A true miracle, as my mother would say! I am forever grateful to Dr. Akmal and the entire team and would highly recommend them to anyone suffering from back pain. Even the best surgeons in New York were anticipating a 3-6 month recovery for me...I feel truly blessed to be able to go home and show my husband and kids that they have their mummy back :-)
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
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