4.72
80 reviews

HCA UK at University College Hospital 

15th Floor University College Hospital 235 Euston Road, London, United Kingdom, NW1 2BU 

Overall Rating

Overall Experience

4.8

Friendliness

4.85

Wait time

4.43

Cleanliness

4.78

Top feedback

“I have received the highest calibre of treatment here, both in terms of access to world leading consultants in my disease, up to date treatments, care, responsiveness, and friendliness. The HCA Macmillan is a top class faculty with wonderful staff pulling together to improve our health. “
Read more

Welcome to HCA UK at University College Hospital

Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

No results found

Reviews

4.72 Overall Patient Trust rating
Overall Experience
Friendliness
Wait time
Cleanliness
Sort by:
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Each member of staff, be they my dedicated doctors and nurses or the incredible reflexologist spared no effort in making my stay here as comfortable as possible. I cannot praise them enough.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Surprisingly efficient, professional and welcoming.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Excellent service all round
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
My appointment was at 14.30pm, from entering the hospital to being seen was excellent, the whole process went very smoothly with care and compassion.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Excellent consultant and doctors. Experienced, friendly, professional nurses.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I have received the highest calibre of treatment here, both in terms of access to world leading consultants in my disease, up to date treatments, care, responsiveness, and friendliness. The HCA Macmillan is a top class faculty with wonderful staff pulling together to improve our health.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
friendly and efficient nurses and conscientious consultant over all very pleased
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Highly professional team approach to complex medical problems
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Friendly, caring, attentive
Read more
Overall Experience
(2/5)
Friendliness
(3/5)
Wait time
(2/5)
Cleanliness
(3/5)
Patient seen for:
The whole experience made me feel very uncomfortable. It feels like they run a two-tier system (those with an Arab speaking advocate and those without). Also, staff not following Covid protocol
Read more
Other Reviews