Guy’s and St Thomas’ Private Healthcare
I was happy with the location, it was very easy to find. The facilities were clean and the staff friendly.
Can't fault it
Excellent care. Helpful staff
Overall very happy
The nursing staff were very mixed. Some i found to be very helpful and friendly while others i felt had bad bedside manners. One nurse in particular shouted at me and when i started to cry, told me to stop crying. This i found astonishing especially at a time I was feeling very vulnerable and ill. She seemed to lack any empathy which is a fundamental trait needed in a nurse. In terms of the food, the menu didnt change during my 2 week stay so i found it very boring and the choice not very extensive. The cleaning was top notch with someone coming every day to clean the room.
Perfect customer experience - thank you
Thank you for the kind efficient care and especially the benefit and improvement of the pain. Oh and Alex’s hospitality!
Calm, approachable staff, very professional and reassuring.
Calm approachable staff. Very professional.
Lovely staff, very welcoming and friendly
Extremely happy with service provided, pleasant and friendly staff on hand to answer any questions. Seen on time for appointments with minimal waiting time.
I found the staff members friendly and welcoming at each appointment.
Guy's hospital and this clinic run efficiently staff are really friendly. All in all. A great testament to the NHS! Thank you!
All staff at Guys are great. Many thanks
Regarding Guy's hospital, I can't recommend it enough. I've been having several appointments and also had a surgery there and my experience have been excellent. All the staff is kind and helpful and appointments are usually always on time.
Staff made me feel comfortable and would often make me chuckle! Every one of them is a credit to the hospital!
The ward I was in was heavily specialised in my problem, so the care I received was exactly what I needed. The hospital is immaculately clean and you feel safe in the expert hands of the head & neck team
Guy's hospital have been fantastic since my diagnosis, every member of staff have been supportive and the facilities appear to have been first class.
I recommend says hospital. Very helpful answered all your questions
Very friend staff. Very helpful. Clean
All staff and reception are very polite and helpful
The nurses and other support staff were fantastic. I could not but expect otherwise. I hope they carry on this way in looking after their patients. Many thanks
Staff are always helpful, clinic is easy to find, waiting times can vary but mostly minimal.
Great customer service. They confirm in order not to make any mistakes. Very kind staff. They have a great way to inform the patients and to keep them informed.
No surprise that the clinic and hospital have been and continue to be very busy. 9/10 things have gone smoothly. On those rare occasions when appointments have needed to change or the clinic is running late. I observed nursing staff and the admin team doing their best to reduce the negative impact to patients.
I was actually treated at guy’s on the nhs
Guys hospital was fine.
Overall good experience.
Everyone has been both kind and caring.
They make you feel at ease
Friendly personnel. Wait time varied depending on appointment.
VERY GOOD. Many Thaanks
All very efficient and a convenient location.
Overall great experience at WBCR
The staff have been extremely helpful and friendly-not only medical staff but all the support staff who arrange tests and administration. Appointments were timely and all linked up.
Excellent staff, excellent service! Westminster bridge consulting rooms provides brilliant patient care and makes me feel comfortable for my appointment! Dr Al-Kaisy is a fantastic doctor and does the best treatment for his patients, has excellent professional relationships with patients.
Easy to find and well sign posted departments. Friendly staff and lots of amenities.