4.85
51 reviews

Guy’s and St Thomas’ Private Healthcare 

St Thomas? Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH 

Overall Rating

Overall

4.86

Friendliness

4.92

Wait time

4.69

Cleanliness

4.94

Top feedback

“Great“
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Welcome to Guy’s and St Thomas’ Private Healthcare

Allergy Medicine
Rheumatology
Fertility Medicine
Pain Management
Plastic Surgery
General Surgery
+ 13 more

About

Clinical excellence in the heart of London 

Guy’s and St Thomas’ Private Healthcare offers private patients exceptional care in a safe, trusted and comfortable environment - all within sight of iconic London landmarks. As part of Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s leading teaching hospitals, we provide high quality clinical care, from before birth to every stage of life.

As one of the most prestigious hospitals in the UK, Guy’s and St Thomas’ has a proud history dating back more than 900 years, and has been at the forefront of ground-breaking research, innovation and clinical excellence. Our consultants lead the way in research providing access to the most up to date treatments. 

As a private patient you will benefit from the best of both worlds, including access to highly acclaimed clinicians and leading edge technology. We offer routine treatments to highly complex and specialised care. Whether it’s a consultation, diagnostic tests or surgery, you’ll be cared for by world-class consultants, safe in the knowledge that you have the backup of a full range of hospital services.

We welcome patients who are self-paying, privately insured or sponsored by a third party. Fixed price packages are available for many procedures and we provide estimates for the cost of treatment or surgery not included in these packages.

Private patient facilities with stunning London views

Conveniently located at in the heart of London, our private patient facilities at St Thomas’ Hospital, offer comfort and the discretion of a private facility. 

Our dedicated private outpatient facility, Westminster Bridge Consulting Rooms, offers private consultations and minor procedures. 

Adult inpatients are accommodated on Howard Ward, which offers private rooms with ensuite facilities and stunning view of the River Thames, houses of Parliament and Big Ben.

Maternity patients are seen in the Westminster Maternity Suite. We provide care for mothers and babies before and after birth and specialist care for babies with complex problems.

Paediatric care is delivered in our state-of-the-art Evelina London Children’s Hospital, which is co-located on the St Thomas’ Hospital site.

Getting to Guy’s and St Thomas’

Located in central London, Guy’s and St Thomas’ is easily accessible with excellent rail, road and underground links.

Guy’s Hospital – London Bridge (Jubilee and Northern lines) and National Rail

St Thomas’ Hospital – Westminster (Jubilee, District, Circle lines) and Waterloo (Jubilee, Northern, Bakerloo and National Rail

 

Contact info

General enquiries: 020 7188 5197

Outpatients: 020 7188 1610

E: privatepatientenquiries@gstt.nhs.uk

www.guysandstthomasprivatehealthcare.co.uk

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Opening hours

Location

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Reviews

4.85 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Endoscopy
2/51
Anal Fistula
1/51
Autoimmune Diseases
1/51
Colonoscopy
1/51
Crohn’s Disease
1/51
Endoscopic Laser Treatment
1/51
Facet Joint/Nerve Root Injections under CT Guidance
1/51
Facial Reconstruction
1/51
Fibular free flap jaw reconstruction
1/51
Gastroenterology
1/51
Gastrointestinal Bleeding
1/51
Haemorrhoids
1/51
Inflammatory Bowel Disease
1/51
Inflammatory Bowel Diseases (IBD) such as ulcerative colitis or Crohn's disease
1/51
Skin Grafts
1/51
Upper Gastrointestinal Conditions (oesophagus & stomach)
1/51
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Fibular free flap jaw reconstruction Facial Reconstruction Skin Grafts
I had my surgery at guys hospital. It is extremely clean and welcoming. All the staff are very good
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Gastrointestinal Bleeding Endoscopic Laser Treatment Inflammatory Bowel Diseases (IBD) such as ulcerative colitis or Crohn's disease
Excellent as well as extremely satisfactory
Read more
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Facet Joint/Nerve Root Injections under CT Guidance
I was happy with the location, it was very easy to find. The facilities were clean and the staff friendly.
Read more
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Endoscopy Haemorrhoids Anal Fistula
Can't fault it
Read more
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Endoscopy Colonoscopy Upper Gastrointestinal Conditions (oesophagus & stomach)
Excellent care. Helpful staff
Read more
Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Patient seen for:
Autoimmune Diseases Crohn’s Disease Inflammatory Bowel Disease Gastroenterology
Overall very happy
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Overall
(3/5)
Friendliness
(3/5)
Wait time
(3/5)
Cleanliness
(5/5)
The nursing staff were very mixed. Some i found to be very helpful and friendly while others i felt had bad bedside manners. One nurse in particular shouted at me and when i started to cry, told me to stop crying. This i found astonishing especially at a time I was feeling very vulnerable and ill. She seemed to lack any empathy which is a fundamental trait needed in a nurse. In terms of the food, the menu didnt change during my 2 week stay so i found it very boring and the choice not very extensive. The cleaning was top notch with someone coming every day to clean the room.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Excellent
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Perfect customer experience - thank you
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