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GenesisCare Maidstone

GenesisCare Maidstone

17 Kings Hill Avenue, Maidstone, United Kingdom, ME19 4UA

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Reviews

All reviews(19)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Radiotherapy (8)
Breast Cancer (7)
Chemotherapy (5)
Prostate Cancer (2)
Breast Lump Excision (1)

95 %

5 %

0 %

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*Star rating based on patient reviews

19 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All of the staff we’re so friendly and caring and couldn’t do enough for you it made me feel very at ease

29 Oct 2022verified patient
Patient seen for:
Radiotherapy

Reply from GenesisCare Maidstone

Thank you for the positive review on our staff and their care. We will certainly pass this feedback to the team.

03 Nov 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone has been brilliant, friendly and very accomodating. Lucie is a joy on reception and very helpful.

13 Apr 2022verified patient
Patient seen for:
Radiotherapy
Head & Neck Cancers

Reply from GenesisCare Maidstone

Thank you for your kind review. We are pleased to receive this and we will share with our centre team.

22 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly, caring staff who quickly make you feel welcome and comfortable. Lovely facility. Great care and expertise. I would highly recommend it.

20 Apr 2022verified patient

Reply from GenesisCare Maidstone

Thank you for your kind review. We will ensure your comments are passed on to our Maidstone team.

04 May 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

An all round good experience. Lovely clean and comfortable premises, lovely welcoming and empathetic staff and nice coffee! Special mention also to Steve and Mel and Elite Cars who provide patient transport. What a professional, friendly, go the extra mile service. Thank you team for making this a stress free time and for all you do to make patients feel safe.

31 Oct 2023verified patient
Patient seen for:
Breast Cancer
Radiotherapy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Welcoming and very efficient. Wonderful, clean facilities and very caring staff.

28 Mar 2023verified patient
Patient seen for:
Breast Lump Excision

Reply from GenesisCare Maidstone

Thank you for the kind comment. We will be sure to share this with our Maidstone team.

24 Apr 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All staff that I had met were so friendly and remembered my name. Sarah and Carly on reception always had a smile. Chemo nurses were brilliant, especially Nikki who gave me my treatment most weeks. I had 12 lots of weekly chemo. I had some reflexology session with Sarah. It was so relaxing and a lovely complement to my treatment. Lastly the lovely Julie Harker Physio, who I saw twice a week for 12 weeks for my exercise sessions. I really really enjoyed the sessions. I've never done weights before or had the inclination to, but it was really good. I was very sad at the end of my exercise medicine and not be able to see Julie twice a week. I have finished the 12 weeks with my body being stronger, which is an excellent outcome. Its a pity that the gym can't be continued. I wonder in the future if another gym room could be added for discharged patients at a cost. I'm sure many people would love to carry on, like me.

15 Nov 2022verified patient
Patient seen for:
Breast Cancer
Chemotherapy

Reply from GenesisCare Maidstone

Thank you for taking the time to share wonderful feedback on the care you received at our Oxford centre and your experience of the exercise medicine sessions and wellbeing therapies available. We will be sure to share this with our dedicated team.

02 Dec 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The whole of Genesis care Maidstone are an amazing team. The ladies on reception, the consultants secretarys, the drs, the nurses, and the consultants- every single person we have encountered there are lovely.

23 Sep 2023verified patient
Patient seen for:
Neuroendocrine Tumours (NETs)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

An extremely nurturing and holistic organisation. I felt really well looked after and would not hesitate to recommend it to anyone.

27 Jan 2024verified patient
Patient seen for:
Breast Cancer

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I cannot fault the experience I received from the Genesis team at Maidstone. Everyone was friendly, professional and helped me immensely on my radiotherapy journey.

18 Mar 2024verified patient
Patient seen for:
Prostate Cancer
Radiotherapy