4.81
20 reviews

Duchy Hospital 

Penventinnie Lane, Truro, United Kingdom, TR1 3UP 

Overall Rating

Overall Experience

4.9

Friendliness

4.85

Wait time

4.7

Cleanliness

4.8

Top feedback

“The procedure for the visit was well managed and friendly. However it would be useful to know that it was necessary to know your car registration when checking in at reception. I had to return to the car park on a painful hip to read the car registration to provide that information.“
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Welcome to Duchy Hospital

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Reviews

4.81 Overall Patient Trust rating
Overall Experience
4.9
Friendliness
4.85
Wait time
4.7
Cleanliness
4.8
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
All staff were kind, sympathetic and efficient. I cannot rate my stay highly enough.
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Very positive experience as an in patient, both nursing and physio staff
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
My visit to Duchy Hospital was dealt with in a courteous, friendly and efficient manner
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Patient seen for:
Friendly and helpful admin and nursing staff. Nothing too much trouble. Room was satisfactory although a little noisy in the corridor. I found the body temperature probe in the ear sometimes uncomfortable. The ear is a delicate organ and my ear was left feeling bruised on a couple of occasions. Physio was good but items sent to my home were insufficient and sometimes not fit for purpose. I had to make additional blocks to adjust seating height.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The staff are always very friendly and go out of their way to make your visit as comfortable and pleasant as possible.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The Duchy Hospital was excellent in every way. The welcome, the courtesy, the friendliness, the professionalism. There was nothing negative about it. A very pleasant experience overall - to be in the hands of people who put your welfare at a premium and could demonstrably seen to care for you.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
An all-round excellent experience
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very clean hospital and friendly staff nice to see a different hospital that is nice and clean and not a mess.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Friendly staff and the hospital is always immaculately clean.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The procedure for the visit was well managed and friendly. However it would be useful to know that it was necessary to know your car registration when checking in at reception. I had to return to the car park on a painful hip to read the car registration to provide that information.
Read more
Other Reviews