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Ross Hall Hospital (part of Circle Health Group)

Ross Hall Hospital (part of Circle Health Group)

221 Crookston Road, Glasgow, United Kingdom, G53 3NQ

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Reviews

All reviews(115)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Shoulder Pain (10)
Knee Pain (9)
Atrial Fibrillation (8)
ECG (Electrocardiogram) (7)
Rotator Cuff Injury (7)

92 %

8 %

0 %

0 %

0 %

*Star rating based on patient reviews

115 reviews

4

4.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
5.00
Wait time

Reception staff were not the most pleasant or helpful

21 Aug 2021verified patient
Patient seen for:
Blood in Urine (Haematuria)
Bladder Instillation
Bladder Pain

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello there, we appreciate you taking the time to leave us this feedback.

15 Feb 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I only waited longer than my appointment one time Was seen promptly every other appointment

25 Oct 2021verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)
Knee Pain
Knee Arthroscopy

Reply from Ross Hall Hospital (part of Circle Health Group)

Hi there, thank you so much for your positive comments about Ross Hall Hospital!

15 Feb 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Extremely clean hospital and friendly staff. Doctors are very thorough and explain everything with great detail and are friendly in manner

09 Dec 2021verified patient
Patient seen for:
Arrhythmia (Irregular Heartbeat)
Palpitations
ECG (Electrocardiogram)

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello, thank you so much for the positive review! Many thanks

15 Feb 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Well run with high standard of medical care and certainly patient focused

18 Nov 2021verified patient
Patient seen for:
Arthritis (Knee)

Reply from Ross Hall Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at Ross Hall Hospital. We're happy we could meet your expectations!

15 Feb 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very quick process. Had x-ray on the day and got my diagnosis straight away.

31 Jan 2022verified patient
Patient seen for:
Elbow Instability
Golfer's Elbow (Medial Epicondylitis)

Reply from Ross Hall Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at Ross Hall Hospital. We're happy we could meet your expectations!

15 Feb 2022

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

My only reservation was the administering of pain relief. My file was written up with multiple options which I did not realise. I am not that kind of person to call staff a lot. I wasn’t told the level and how often I could have pain relief and therefore missed out a lot. I feel nursing staff need to be more transparent about frequency and dosage. On day of operation I was later on in the day given paracetamol which was definitely not strong enough and because I have faith in the training and care of the nursing staff I left it up to them. Patients can’t be left to make these judgements for themselves if they have nothing to measure it against being untrained. My concern was am I asking for too much too early and didn’t feel confident to do so. Second night team was a different experience and slept much better with reduced pain.

25 Nov 2021verified patient
Patient seen for:
Hip Surgery

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! Thank you again for leaving us this response!

15 Feb 2022

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Friendly and prompt staff.

12 Apr 2022verified patient
Patient seen for:
General Urology
Nephrectomy (Laparoscopic)

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello there. We are really appreciative of you taking the time to leave this positive review, and we will pass your feedback on. Many thanks

10 Jun 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very friendly and efficient service.

13 Apr 2022verified patient
Patient seen for:
Shoulder Pain

Reply from Ross Hall Hospital (part of Circle Health Group)

Hi there. This is a brilliant review and we are really thankful for you taking the time to leave it. Many thanks

10 Jun 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Other than the 25 minute wait my appointment was god and Dr Wright was professional in his work.

07 Jul 2022verified patient
Patient seen for:
Dizziness

Reply from Ross Hall Hospital (part of Circle Health Group)

Many thanks for your review, we will pass the message on to Dr Wright and his team. Best wishes

26 Jul 2022

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Efficient and pleasant

01 Jun 2022verified patient
Patient seen for:
General Urology

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello there. Thanks very much for this review as well as your positive feedback. It is greatly appreciated. Many thanks

10 Jun 2022