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The Cavell Hospital (part of Circle Health Group)

The Cavell Hospital (part of Circle Health Group)

Cavell Drive, Uplands Park Rd, Enfield, London, United Kingdom, EN2 7PR

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All reviews(288)
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Last 7 days
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Haemorrhoids (15)
Hip Replacement (15)
Colonoscopy (14)
Joint Pain (12)
Numbness & Sensation Abnormalities (11)

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14 %

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*Star rating based on patient reviews

288 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff in Cavell did a fantastic job. well done to all!

20 Jun 2023verified patient
Patient seen for:
Bloating
Stomach / Abdominal Pain
Gastritis

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for leaving this motivational review. This will give our team the boost they need to keep providing great services to our patients. Best wishes Team at Cavell Hospital

22 Jun 2023

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

An excellent hospital with a wonderful customer service

23 Jun 2023verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Colonoscopy

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, We appreciate you leaving us feedback. We always take great pleasure in knowing we have successfully catered to the needs of our patients. We wish you all the best. Team at Cavell Hospital

29 Jun 2023

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Easy access and parking

15 Jun 2023verified patient
Patient seen for:
Tremor

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, We are pleased to know that you found it easy to locate us and could find a convenient parking space. Thank you for rating our services. Team at Cavell Hospital

21 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly, helpful and efficient staff and doctor.

14 Jun 2023verified patient
Patient seen for:
Back Pain
Sciatica
Herniated Disc or Slipped Disc

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for leaving us feedback. We are glad you found our team helpful and efficient. We wish you all the best. Team at Cavell Hospital

21 Jun 2023

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Always friendly receptionist

31 Jan 2023verified patient
Patient seen for:
Ultrasound
Gynaecology
Smear Test

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam Thank you for rating our hospital. We are glad you found our team friendly. Best Wishes Team at Cavell Hospital

26 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Nice and helpful staff at the reception.

13 Jan 2023verified patient
Patient seen for:
Rheumatoid Arthritis (RA)

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam We appreciate your feedback and are glad you foud our staff helpful. Best Wishes Team at Cavell Hospital

05 Apr 2023

3.75

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
3.00
Wait time

It wasn't as good as the wellington

06 Jul 2023verified patient
Patient seen for:
Migraine
Headache

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, We're saddened to hear that your time at our hospital failed to meet your expectations. Please email Kelly.Ribeiro@circlehealthgroup.co.uk to tell us more about your experience. Our deepest apologies. Kind regards, Cavell Hospital

27 Jul 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff at the Cavell Hospital are very welcoming and helpful.

12 Jul 2023verified patient
Patient seen for:
Neck Pain
Rheumatology
Connective Tissue Disorders

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam, We are delighted to read your good experience. We value our patients and want nothing but the best for them. Our team will be happy to read your kind comment. Best Wishes Team at Cavell Hospital

27 Jul 2023

1.25

1.00
Overall Experience
1.00
Cleanliness
1.00
Friendliness
2.00
Wait time

This hospital seems to be outdated. The MRI was not working and would not be repaired for 2 weeks. This is not the first time I had to wait….. needs updating and investment

04 Jan 2023verified patient
Patient seen for:
Neck Pain
Knee Pain
Back Pain

Reply from The Cavell Hospital (part of Circle Health Group)

Dear Sir/Madam We are sorry to hear that you had an unsatisfactory experience with us. Unfortunately, some patients have had their appointments deferred due to unforeseen circumstances. We are working hard to rectify this problem. We appreciate your feedback and are pleased to inform you that Cavell Hospital is currently undergoing some developments to improve our patients' experience and journey. We wish you all the best Team at Cavell Hospital

07 Jan 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good,

26 Oct 2023verified patient
Patient seen for:
Dizziness
Seizures