4.91
47 reviews

Chenies Mews Imaging Centre 

Chenies Mews Imaging Centre 69-75 Chenies Mews, London, United Kingdom, WC1E 6HX 

Overall Rating

Overall
4.91
Friendliness
4.91
Wait time
4.89
Cleanliness
4.91

Top feedback

“Just to say a big thank you. It was a great experience having my CMR with your extremely professional staff, all of whom need congratulating for their outstanding professionalism“
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Reviews

4.91 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
My experience having an MRI at Chenies Mews a few days ago was completely unparalleled - I will be recommending the centre to everyone. The facilities were sleek and clean, the staff were so friendly and really put me at ease when I was feeling pretty anxious about getting into the scanner. Thank you!!!
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The experience couldn’t have been better. Very friendly staff (Fiona and Trent), pleasant environment and a very relaxing 30 minutes lying on a warm and very comfortable MRI scanner! They spoke to me throughout which was much appreciated and my doctor was extremely impressed with the images. He actually said they were the best he had seen! Thank you so much.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I found the team incredibly helpful, professional and kind . The facilities are simply impeccable! beautiful and very clean. I cannot recommend strongly enough this amazing imagining centre. Thank you so much for your invaluable help and taking such a great care of me ! I am truly grateful Prof Lisa Cipolotti
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I would like to leave a review about the staff that assisted me throughout my MRI appointment today at the Chenies Mews Imaging Centre, The Roger Williams Building. I was welcomed by the lovely receptionist, Miss Aysha. She was very professional, welcoming and kind. Then I was escorted to the MRI Room and I was assisted by Dr Triona. She was also very kind and made me feel comfortable throughout the MRI Scan. I am disable and she was really kind to assist me in every way. I would just like to leave this very positive feedback. Thank you very much for your professionalism and my congratulations for how the clinic is excellently managed.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent experience and so encouraging to see a proactive stance on corona virus in action
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I attended your Centre for a scan earlier today and I am writing to say how well I was looked after. I find scanners difficult and your staff couldn’t have been kinder or more helpful. They really went the extra mile and we made it through as a result. I would be so grateful if you would pass on my personal thanks to all those concerned-it is rare to find such professionalism and kindness combined and I really do appreciate it.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I was extremely impressed with the two girls (Carol and Fiona) who performed my Scan. They were well-mannered, patient, efficient. The information was clear during the Scan. I had another scan at London Bridge where I was not provided with ear-plugs or headphones. On the Scan I had at your facility I was given these and was put at ease during this procedure.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Excellent service all round
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very satisfied. I was impressed to receive a same-day appointment and grateful to the team for getting the report back to our GP in time for our appointment that afternoon. The scan experience itself was much more comfortable than I was expecting and I am very grateful to Kirsty for looking after us with such professionalism and kindness.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Delightful all round
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very comfortable and reassuring. MRI scan with injection done by Dan and Aysa was very professional . Ellie at reception was also so friendly and helpful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great service
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Was told to come early but they did not see us early
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everyone very kind and reassuring. Procedure very well explained and updating during scan very helpful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Made experience better. Wonderful friendly staff
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everybody Very friendly and helpful. Put me at ease the whole scan. Big thank you dan, Aisha and sandy
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Nice design and nice staff membas
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great. I never felt I was at the medical centre. Very homely warm reception. Staff wonderful. Thank you to all of you. Musta father Noorani
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