Cheltenham General Hospital
Welcome to Cheltenham General Hospital
Everyone was really friendly and helpful
Excellent service with kind and understanding staff. Would highly recommend.
I had a great experience here! The room was warm, clean and tidy and all of the nurses were very friendly, even in the middle of the night. I have a few food allergies and they were happy to accommodate.
The staff were friendly and cared. There service was wonderful and person centred. The cleanliness was amazing and individual rooms gave good privacy and rest. The food was amazing and catered of my needs and at my convenience. Even having my husband present, having hot drinks available and meal at a small price was great, it gave me reassurance and comfort. Nurses were always checking I was ok and respected my privacy by knocking the door 1st, they also always introduced themself if 1st time meeting me. The reception staff were polite and welcoming. Also the hospitality staff and domestic staff were also very respectful and polite.
Cheltenham was very satisfactory
Always a very clean environment. Staff are professional, whilst ensuring they put the patient at ease.
Thanks to all the nurses on the ward who looked after me.
Excellent professional staff
Great breakfast! Nice room and attentive staff. Outpatients nurses are also lovely .
All the staff were excellent, the hospital was clean and bright and I was taken care of with true care and attention.
Wonderful breakfast, nice enough room and attentive nurses.
Found the ward I was in very busy, but the medical staff were very efficient and ready to help the patients at all times.
The Pre-op experience was a little long, waited a long time to be taken to theatre but staff were friendly and kind. Facilities did not appear so modern as first TKR op carried out at GRH but wards were much better and although very hot the experience was less stressful.
Being a nurse myself I understand how busy and stressful the job can be but did feel that most of the nurses were to busy to be friendly and helpful. I wasn’t given very much explanation about things. As if they didn’t have time to talk. I don’t even remember anyone introducing themselves. I was given medication with no explanation as to what it was for, I knew but other people wouldn’t. The physios were friendly and helpful.
Great hospital with excellent, highly trained and friendly staff. Thank you
Staff friendly and efficient
Everything was very clean, the staff were kind and helpful and I felt I was in good hands