4.74
36 reviews

Chelsea and Westminster Hospital (Private) 

369 Fulham Rd, London, United Kingdom, SW10 9NH 

Overall Rating

Overall
4.72
Friendliness
4.83
Wait time
4.58
Cleanliness
4.83

Top feedback

“Excellent“
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Welcome to Chelsea and Westminster Hospital (Private)

About

Chelsea and Westminster Hospital's Private Patient facilities are situated within, and benefit from, all the services of a leading NHS Foundation Trust and Teaching Hospital.

This hospital is one of the safest hospitals in the UK, with a national and international reputation.

We offer services for patients wishing to arrange care using their private medical insurance, those wishing to pay for their own private care, and patients from overseas who wish to travel to the UK for treatment. We welcome international patients who are sponsored or funded through embassy arrangements.

We are proud to offer an extremely high quality service, giving you the benefits of technology and clinical expertise found in a world class teaching hospital, along with the privacy and comfort of private ensuite rooms and hotel services.

Our private healthcare income is reinvested to support our NHS services.

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Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

No results found

Reviews

Great service!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Trauma Surgery
Clavicle Fractures
19-11-2020

During the Covid pandemic I found the clinic to still be we run and not crowded. Sometimes the wait times were quite long. All staff were so welcoming and personable and made me feel at ease during what was quite an anxious time

Overall
4
Friendliness
4
Wait time
2
Cleanliness
5
Patient seen for:
In-vitro fertilisation (IVF)
Female Infertility
Fertility Treatment
16-11-2020

Excellent level of healthcare facilities.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Trauma Surgery
05-11-2020

I went to Kensington wing and all the staff was amazing

Overall
5
Friendliness
4
Wait time
4
Cleanliness
3
Patient seen for:
C-Section (Caesarean Section)
Pregnancy
Coil insertion
12-10-2020

Good follow-up after surgery. All departments worked well together. I was very well looked after. Thank you!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Orthopaedic Surgery
Trauma Surgery
10-10-2020

Everything went very smoothly, especially considering these difficult times.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Golfer’s Elbow (Medial epicondylitis)
05-10-2020

Problems with administrative things. Difficult to get in contact with anyone.

Overall
3
Friendliness
5
Wait time
4
Cleanliness
5
Patient seen for:
Trauma Surgery
18-09-2020

Very good service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Trauma Surgery
15-09-2020

Very good.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
Patient seen for:
Trauma Surgery
12-09-2020

Very positive experience,

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-09-2020

Admin needs looking into!

Overall
3
Friendliness
5
Wait time
3
Cleanliness
5
04-09-2020

Excellent level of care!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-08-2020

My hospital experience has been very good. The follow-up regarding hospital appointments has been consistent. Staff are welcoming and helpful. Physio sessions were well planned and extensive. Thank you Emily Thatcher in particular for my physio.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-08-2020

Brilliant and very helpful staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-08-2020

Very good hospital.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-08-2020

Excellent hospital with very friendly staff!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-08-2020

Great set up

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-08-2020

Caring and professional staff, brilliant experience overall.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-07-2020

Fantastic hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-06-2020

Very good, done operation quickly, service is good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-06-2020

Friendly, efficient and clean

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-03-2020

Clean, efficient and staffed with the most wonderful people. If only the weren't worked so hard! I am so grateful to them all

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Clinic is very good - never a long walk and really friendly staff. Hospital is the best in London!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Helpful and efficient,friendly staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Waiting times for private patients are unacceptable, especially with young children

Overall
4
Friendliness
3
Wait time
1
Cleanliness
3
04-03-2020

Good service. During my stay and post operatively in clinic

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
02-03-2020

Generally our experience was very good, save for some confusion about where to go for the initial consultation and a bit of a wait for some of the imaging. The private patients coordinator who met us in the imaging department was extremely helpful and efficient.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
06-01-2020

Large and not well sign posted. System for filling prescription far too convoluted. Everyone friendly and helpful however.

Overall
3
Friendliness
4
Wait time
3
Cleanliness
4
06-01-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-01-2020

The midwife support was really excellent - friendly, supportive, knowledgable and non-judgemental. A really calm environment both during delivery and for post-natal recovery.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-12-2019

All the staff at Chelsea and Westminster were efficient, kind and professional. I feel as if I received excellent care. Thank you!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-12-2019

Lovely staff and facilities - having my baby here made for a very happy experience. Highly recommend.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-11-2019

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-10-2019

I cannot fault the provision of care from A & E through to Physio - Fantastic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-07-2019

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-05-2019