4.77
107 reviews

BMI The Runnymede Hospital 

Guildford Road Ottershaw, Chertsey, United Kingdom, KT16 0RQ 

Overall Rating

Overall Experience

4.78

Friendliness

4.78

Wait time

4.7

Cleanliness

4.82

Top feedback

“During these difficult covid times everyone at the BMI Runnymede were on the ball with cleanliness and at all times welcoming.“
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Welcome to BMI The Runnymede Hospital

Location

Team

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Reviews

4.77 Overall Patient Trust rating
Overall Experience
4.78
Friendliness
4.78
Wait time
4.7
Cleanliness
4.82
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent! Checked in and seen quickly. Friendly and professional staff.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
This is the second time I have used the Runnymede. Everyone helpful, professional and with excellent manners.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The facility is clean and the personnel are very helpful.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
All went well . thanks only minor point was i was discharged late at night when i still felt rough . I was prescribed meds but the dispensary was closed . the meds had to be sent by taxi to my home address the next day. a strange arrangement….
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very good experience during a refit.
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Overall Experience
(3/5)
Friendliness
(3/5)
Wait time
(3/5)
Cleanliness
(3/5)
The Runnymede requires modernisation and further training for its staff to provide exceptional levels of care
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Overall Experience
(3/5)
Friendliness
(3/5)
Wait time
(5/5)
Cleanliness
(4/5)
My outpatients visits were satisfactory however my stay as a patient was not the experience I had anticipated of a private hospital.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everything was as it should be.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All good.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
During these difficult covid times everyone at the BMI Runnymede were on the ball with cleanliness and at all times welcoming.
Read more
Other Reviews