4.71
417 reviews

BMI The London Independent Hospital 

1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL 

Overall Rating

Overall Experience

4.73

Friendliness

4.74

Wait time

4.54

Cleanliness

4.83

Top feedback

“Perfect m, the service is great and outstanding.“
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Welcome to BMI The London Independent Hospital

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Reviews

4.71 Overall Patient Trust rating
Overall Experience
4.73
Friendliness
4.74
Wait time
4.54
Cleanliness
4.83
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(4/5)
All the staff are very friendly and helpful. The lady on MRI reception was great as she managed to get an urgent scan the next day, when the next appointment was showing as over a week. Waiting time for the consultant was quite long though and there weren't enough chairs in the waiting room.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean and welcoming place. Friendly staff. Great experience.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
As always, very friendly, efficient and professional service!
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Hospital staff were friendly and helpful and the hospital was very clean.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Great service
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
My entire experience with BMI The London Independent Hospital has been excellent. The staff are all very friendly and supportive and the hospital is very clean. Waiting times for appointments were fairly short, and I was always seen within half an hour of my appointment time.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
the staff was very friendly and kind
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Overall Experience
(3/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(5/5)
Because I went there on the 16th November for my op and was told just as I thought I would be going to surgery that it was cancelled because they didn't have my implants. Eventually had the op 24th November, went well, had lunch which was beautiful, the nurses were excellent, but come dinner time I was forgotten about and only got a dinner and a dessert I didn't ask for they said they didn't have my order for dinner.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Amazing staff
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Perfect m, the service is great and outstanding.
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Other Reviews