4.7
205 reviews

BMI The London Independent Hospital 

1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL 

Overall Rating

Overall
4.7
Friendliness
4.8
Wait time
4.5
Cleanliness
4.8

Top feedback

“The hospital provides the service and professionalism that meets expectations. “
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Welcome to BMI The London Independent Hospital

About

BMI The London Independent Hospital is a comprehensive, acute private hospital located close to the City of London and Canary Wharf, and is within easy access of Essex and the home counties. With a full critical care unit (ITU level III), three theatres (two with laminar flow), a cardiac catheterisation unit, endoscopy suite and one of the most comprehensive private imaging centres in the South East, BMI The London Independent Hospital has an unrivalled reputation for providing both routine and complex care for patients from the wider Essex and Greater London areas, and internationally, across most clinical specialties, with the exception of maternity, paediatric and psychiatric care.

Home to a highly experienced internationally recognised team of consultant cardiologists and cardiothoracic surgeons; the hospital has long been a core centre for cardiac care, attracting nationwide referrals based on both the expertise of our consultants and cardiac nursing teams - together with our ability to cover every aspect of the patient pathway without an onward referral.

We provide more than 30 different medical specialities, including cardiac, trauma & orthopaedics, sports medicine and endoscopy services. We also perform complex surgical procedures, supported by our ITU and HDU facilities.

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Opening hours

Mon :
12:00 AM - 11:59 PM
Tue :
12:00 AM - 11:59 PM
Wed :
12:00 AM - 11:59 PM
Thu :
12:00 AM - 11:59 PM
Fri :
12:00 AM - 11:59 PM
Sat :
12:00 AM - 11:59 PM
Sun :
12:00 AM - 11:59 PM

Location

Treatments and Fees

Included
  • Medical and lifestyle questionnaire
  • Dietary assessment
  • BMI Guide to healthy living
  • Personalised medical report and recommendations
  • Lifestyle consultation with nurse
  • Blood pressure
  • Body composition (height, weight, hip to waist, BMI and body fat percentage)
  • Lipid profile
  • Check for Diabetes including HbA1c
  • Cardiovascular risk score
  • Urine analysis (3 tests for diabetes infection and kidney function)
  • Vision and hearing
  • Female Specific Breast cancer awareness
  • Male Specific Testicular cancer awareness
Excluded
  • There are 4 different BMI health assessments please contact hospital for more information
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Reviews

Lovely friendly staff on site and clean premises. However the administration was very poor. They could never seem to locate my records when I called, incorrect letters were sent to me (e.g. booking in with the wrong consultant), others not sent at all. I frequently had to call to chase or clarify info. Lattily they gave me no updates/info about a follow-up surgery I was booked in for. Nothing to let me know it had been cancelled which meant I had to chase the surgeon for info and rescheduling. For the above reasons I'm not sure I would choose BMI London Independent again

Overall
2
Friendliness
5
Wait time
4
Cleanliness
5
06-07-2020

Excellent service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-06-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-06-2020

Very efficient and friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-06-2020

Good experience. Friendly and efficient staff.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
18-06-2020

Clean and friendly staff with a nice waiting area

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-06-2020

Great hospital with helpful happy staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-06-2020

Friendly staff. Not the best location to get to.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
23-05-2020

Bupa London independent Admin team poor, rude and caused problems with the admission. Overall nursing staff great from ward to recovery room. Physio staff very attentive. Catering staff very pleasant.

Overall
4
Friendliness
5
Wait time
5
Cleanliness
4
18-05-2020

I was at BMI at the beginning of the coronavirus crisis and felt very well looked after and safe there. The staff were really friendly and the hospital was clean and lovely

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-05-2020

I would prefer not to comment

Overall
2
Friendliness
5
Wait time
1
Cleanliness
5
18-05-2020

I will highly recommend Dr.Ramaswamy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-05-2020

Can't fault much apart from getting crowded sometimes.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
15-05-2020

I always prefer to be seen at the London Independent hospital as staff are all very nice.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
10-05-2020

Good hospital to go to.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-05-2020

Very helpful and friendly staff. Always will to treat patients with respect.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-05-2020

Fabulous treatment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-05-2020

Busy outpatient waiting area. Otherwise friendly staff.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
07-05-2020

Good hospital with friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-05-2020

Good service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-04-2020

Very pleased with everything!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-04-2020

Thank you for all your help.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
28-04-2020

Overall good experience. Can get a bit crowded at times.

Overall
5
Friendliness
4
Wait time
4
Cleanliness
4
27-04-2020

Good experience with treatment.

Overall
5
Friendliness
4
Wait time
4
Cleanliness
4
24-04-2020

The outpatient area can get a bit busy. Also sometimes it is hard to speak to someone in the hospital but thankfully Dr.Ramaswamy's secretary is very helpful and responsive.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
24-04-2020

Very friendly staff and quick service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-04-2020

Professional and reliable - exactly what you look for in a hospital.

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
21-04-2020

Pleased with everything.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-04-2020

Very friendly staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-04-2020

Over all a very good experience. Helpful team.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
21-04-2020

Clean, efficient, friendly and a welcoming environment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-04-2020

No problems with the BMI, very clean, efficient and the staff were very kind and helpful. Especially the nurses for the in-patients. Only issue was on two occasions I waited approximately 45mins to be seen but overall this was not a big deal.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
21-04-2020

The facilities were great, clean, and the staff was incredibly friendly. However I was made to wait over 2 hours after my checks before I was discharged without much explanation as to why that was the case. Which wasn't ideal. Other than that, it was a fab experience. One note, I am a coeliac and it appeared that I wasn't able to be offered a gluten-free option for food. Either that or the person who was asking me if I wanted to eat didn't understand what I needed. Not a huge problem as I was an outpatient, but potentially may be problematic for patients with dietary requirements staying at the hospital.

Overall
4
Friendliness
5
Wait time
2
Cleanliness
5
18-04-2020

All staff are very caring

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-04-2020

It was over all a very good experience. All staff are polite and considerate.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-04-2020

Over all very good experience. Fast and friendly staff and good facilities.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-04-2020

Great facility. Very clean and friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-04-2020

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-04-2020

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-04-2020

Nothing to add!

Overall
4
Friendliness
5
Wait time
4
Cleanliness
4
06-04-2020

It was fine

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
05-04-2020

Excellent care throughout, very high standards throughout the hospital.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
04-04-2020

This was my second time going to this hospital and my experience from the first and this time has not changed

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-04-2020

Too much form filling

Overall
3
Friendliness
3
Wait time
3
Cleanliness
3
03-04-2020

A bit soulless

Overall
3
Friendliness
3
Wait time
4
Cleanliness
5
01-04-2020

Overall good experience

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
01-04-2020

Very smooth process, from initial admission through to discharge. Nurses were very friendly and helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-04-2020

Nice hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-04-2020

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-03-2020

Friendly and helpful staff

Overall
4
Friendliness