4.83
31 reviews

BMI The Highfield Hospital 

Manchester Rd, Rochdale, United Kingdom, OL11 4LZ 

Overall Rating

Overall
4.84
Friendliness
4.97
Wait time
4.58
Cleanliness
4.94

Top feedback

“Excellent. “
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Welcome to BMI The Highfield Hospital

About

The BMI Highfield Hospital is in Rochdale and offers treatment and services for those in the Lancashire region. It is part of BMI Healthcare, the largest group of private hospitals in the UK, which performs more complex surgery than any other private health provider. The hospital has 43 beds and three ambulatory pods, holding 12 ambulatory chairs. There are four operating theatres, , two wards, an X-ray department plus outpatient and diagnostic facilities. The in-house pharmacy service caters for inpatients and outpatients.

 

 

 
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Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

No results found

Reviews

Excellent and timely service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-08-2020

Lovely staff

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
28-07-2020

I have received treatment on a couple of occassions at The Highfield and have always received the most excellant care. All the staff are extremely professional and friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-05-2020

I was asked to attend for an appointment and was kept waiting for over an hour beyond my appointment time- despite viewing the consultant arrive and sit in her car for a considerable period of time on her phone. I was quite surprised as previous private appointments have been kept to within five mins of the scheduled appointment time.

Overall
4
Friendliness
5
Wait time
1
Cleanliness
5
11-05-2020

The Highfield Hospital always provides a consistently good service. I have had a number of operations here and minor surgery and the staff are always kind , pleasant and courteous. The rooms are always very clean and the meals are wonderful. The after care is fabulous and helps aid a speedy recovery.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

Friendly staff and comfortable clean waiting area.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
11-05-2020

Excellent from start to finish . Very well organised .

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

All staff at the hospital made me feel so at ease and comfortable throughout every appointment and through my surgery! Everyone was absolutely lovely and nothing ever seemed to much.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

Good experience. Only waited 10-15 post appointment time which I would consider ok. Parking was ok, I was lucky to get a space.

Overall
4
Friendliness
4
Wait time
3
Cleanliness
4
11-05-2020

Welcoming on arrival. Relaxing waiting area. Reception and nursing staff pleasant .

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-05-2020

Very professional hospital

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
25-02-2020

One of the best experiences I have had in health care, I can't praise every single person who I encountered enough, they were caring, lovely and professional and most of all compassionate , I was so worried and I really shouldn't have been. From the surgeon to the cleaner and everybody in between, how different from previous hospital visits although I haven't had major surgery before, but the time given to talk to me about the procedure and explanations of what to expect I felt I mattered as a person and not just a number. The BMI is along way for me to go but it will always be my first choice if I ever needed surgery again

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-02-2020

The whole process was smooth. Mr Hossain made me feel at ease.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2020

The whole process was fabulous.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2020

I had both my knees done. Had Nickel allergy which was dealt with very professionally

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2020

Very friendly and helpful staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-02-2020

Friendly receptionists and a very short waiting time.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

The whole experience was just exceptional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-02-2020

Fantastic bed side manner

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-02-2020

Very friendly and helpful staff

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
28-01-2020

All staff very friendly, polite and accommodating.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
4
23-01-2020

Very clean and efficient

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-01-2020

Happy with facilities

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-01-2020

No comment

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-01-2020

Felt very comfortable. Have great faith in Mr Hossain

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-01-2020

Fantastic experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-01-2020

Friendly staff, clear signs and comfy waiting room

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-11-2019

The hospital room, staff and service was excellent and i would highly recommend it.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-11-2019

I highly recommend Highfield Hospital. Upon arrival I was escorted to my room by a very pleasant gentleman. I was kept informed at every step before my operation. Visited by at least 3 nurses. Waiting time was kept to minimum. Informed at what time I would be having my operation. After the operation I was kept informed at what time I would be able to go home.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-08-2019

It was just unfortunate appointments were running behind however this was due to an incident on the motorway and other patient's being late. Mr Hargreaves apologised for the delay.

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
19-08-2019

Excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-08-2019