BMI The Duchy Hospital
Welcome to BMI The Duchy Hospital
I was very well looked after both on appointments before and during my stay in the Duchy. All the staff were caring and friendly.
Fantastic ! I had never had an operation before, but everyone was so supportive to me.
I have used this hospital on a number of occasions and found it to be extremely professional and welcoming.
A very good place to be treated. Friendly and professional.
Wish all hospitals could be like this
The Duchy was OK and the staff very friendly
Very efficient, minimum wait time
Excellent again! Lovely staff. 100/100
From reception to post operative care, all staff were courteous, helpful and above all professional. The nursing staff especially, because I had most contact with them, were lovely and again very professional. I was kept informed at all times as to what was going on with my case which allayed any minor anxiety I was feeling. Post operative physiotherapy that I had was very good and the staff were extremely professional. An excellent, professional and friendly hospital
Perfectly efficient. Good wait time. Cleanliness good. Amenities in waiting area need updating.
My second stay in the Duchy in 10 months. First impressions are of a tired old building but that is just the outside. The interior is comfortable and individual wards are more than acceptable. The staff are exceptionally friendly and make you feel as though you are an important part of their day. Totally satisfied and would not hesitate in using The Duchy again if I need to.
Very helpful and polite staff.
Quickly received an appointment for initial consultation and thereafter an appointment for required procedure. Operating room staff very professional and caring. Nursing staff on ward both prior and post operation were very good and thorough
Excellent experience in every way
Excellent staff and rooms
I underwent surgery to remove metal from a previous operation. I found the experience thoroughly professional, friendly and would have no doubts in recommending the hospital
Well looked after
The most friendliest and caring staff I have come across.
Always clean, on time and flexible with appointments.
Nothing was too much trouble
A very pleasant place to be if you are not well!
All members of staff with no exceptions have always been very friendly, professional and very helpful.
Good overall experience with friendly and helpful staff
Overall I had a good experience at the Duchy. Everyone was very friendly and reassuring
On the whole the service offered is good.
Duchy hospital is clean and pleasant place to go. The staff is friendly and always willing to help you out.
All the medical, domestic and admin staff were all very efficient and nothing was too much trouble. I certainly would recommend BMI Duchy Hospital.
It was 10 months ago but my short stay was comfortable and I was professional looked after
Friendly and professional hospital. All the staff I’ve met have been really kind and caring when I’ve been worried.
Facilities were good and staff were friendly and efficient.
Staff were very efficient and helpful during all my visits .
Very good overall, process was efficient, not too long to wait for appointment times, helpful and professional team.
Excellent care received.
I had several appointments at the Duchy before ultimately undergoing surgery there as a day patient. On all occasions I found the staff to be friendly, well-informed and keen to help. The building always seems clean and appointments run to time. I would be happy to return should the need arise.
Very friendly and efficient.
Very clean, friendly staff.
I felt that I was discharged too early, possibly because I was the only patient in the hospital on Sunday. I also feel that I was discharged with inadequate pain medication, resulting in my having to make a 60 mile return journey to the hospital for a prescription for stronger pain meds.
Beds too soft after hip replacement, trying to get out of bed difficult. Physios who looked after me on my second replacement did too much and set me back.
I would struggle to identify anything which was not to the highest standard regarding this hospital.
Good location, quiet, clean, helpful and friendly staff who took their time teaching me how to use crutches.