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The Shirley Oaks Hospital (part of Circle Health Group)

The Shirley Oaks Hospital (part of Circle Health Group)

Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB

Verified profile
Verified profile

Patient Trust Score

4.83

466 patient reviews

4.84
Overall Experience
4.89
Cleanliness
4.87
Friendliness
4.71
Wait time

617 recommendations for:

Colonoscopy(43)
Haemorrhoids(33)
Cataract Surgery(23)
Other(518)

Recent patient review

28 Mar 2024

Good hospital experience

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About

About The Shirley Oaks Hospital (part of Circle Health Group)

Shirley Oaks hospital opened in 1986 and is part of Circle Health Group, the UKs largest independent healthcare provider. Located in Shirley Oaks Village on the outskirts of Croydon. The hospital offers treatments and services ranging from Dermatology to Orthopaedics for those who live in Croydon, Surrey and further afield.

Please note we can only see patients aged 18 and over.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Colonoscopy (7%)
  • Haemorrhoids (5%)
  • Cataract Surgery (4%)
  • Vasectomy (Male Sterilization) (3%)
  • General Urology (3%)
  • Others (78%)

Specialties
  • Cardiology
  • Cosmetic (Aesthetic) Medicine
  • Dermatology
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • General (Internal) Medicine

insurers
  • General Medical
  • health-on-line
  • Bupa Fee Assured
  • Freedom Healthcare
  • April
  • The Exeter
  • Groupama
  • Simply Health
  • Healix
  • AXA PPP Healthcare
  • Four Points Assistance
  • Allianz Worldwide Care
  • WPA
  • Bupa
  • Legal & General
  • CS Healthcare
  • Saga Insurance
  • Cigna
  • Vitality Health
  • Aviva Health
  • Norwich Union
  • Aetna
  • The PHC
  • Benenden
  • Bupa Platinum

Opening hours

Monday

08:00 - 22:30

Tuesday

08:00 - 22:30

Wednesday

08:00 - 22:30

Thursday

08:00 - 22:30

Friday

08:00 - 22:30

Saturday

08:00 - 22:30

Sunday

08:00 - 22:30

Reviews

All reviews(466)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Colonoscopy (43)
Haemorrhoids (33)
Cataract Surgery (26)
Vasectomy (Male Sterilization) (18)
General Urology (16)

91 %

8 %

< 1 %

< 1 %

0 %

*Star rating based on patient reviews

466 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good hospital experience

28 Mar 2024verified patient
Patient seen for:
Pelvic Organ Prolapse

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

27 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

3.5

3.00
Overall Experience
5.00
Cleanliness
2.00
Friendliness
4.00
Wait time

The consultant and imaging staff were very friendly and attentive. They made a conscious effort to settle one's nerves. However, unfortunately the receptionist at the imaging department was very rude and off-putting.

26 Mar 2024verified patient
Patient seen for:
Transvaginal Ultrasound Scans
Ovarian Cysts
Cystitis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff are lovely and very helpful .I also thought the hospital areas were exceptionally clean today

26 Mar 2024verified patient
Patient seen for:
Menopause

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was so friendly and helpful the hospital was very clean and my appointment was on time

26 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really good

21 Mar 2024verified patient
Patient seen for:
Acid Reflux Surgery

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Thank you so much for your positive feedback. We are thrilled to hear that you had a really good experience at Shirley Oaks Hospital. Our team works hard to provide excellent care and service to all our patients, and it's rewarding to know that we've met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

26 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good service Very clean Service at the right time.

20 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

24 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was seen quickly. All the areas I saw were clean and well maintained. The receptionist was polite and efficient.

19 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

24 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always prompt and friendly service

19 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

We are thrilled to receive your glowing feedback on Doctify! Thank you for taking the time to share your positive experience with us. Providing prompt and friendly service is at the core of what we do at Shirley Oaks Hospital, and we're delighted to hear that we've met your expectations. Our team is dedicated to ensuring that every aspect of your experience with us is comfortable and efficient. Your satisfaction is our priority, and it's truly rewarding to know that we've succeeded in delivering the level of care we strive for. We sincerely appreciate your kind words and your trust in us. If you ever need further assistance or have any questions, please feel free to reach out. Thank you again for choosing Shirley Oaks Hospital, and we look forward to serving you in the future.

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient hospital and all the staff were lovely. Especially Nora my nurse. I didn’t have to wait long at all to get the appointments I needed.

14 Mar 2024verified patient
Patient seen for:
Acid Reflux
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Gastroscopy

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience at Shirley Oaks Hospital. Our team strives to provide efficient and compassionate care to all our patients, and we are delighted that Nora made such a positive impression on you. Your kind words truly motivate us to continue delivering high-quality service and ensuring minimal wait times for appointments. If you ever need our assistance in the future, please don't hesitate to reach out. Thank you for choosing Shirley Oaks Hospital.

19 Mar 2024
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Specialists

108 SPECIALISTS

Mr Dimitri Yanni
Orthopaedic Surgery

4.98

Patient trust score

1061

patient reviews

8

professional endorsements
Mr Edward Lee
Ophthalmology

4.96

Patient trust score

279

patient reviews

1

professional endorsement
Professor Dorota Dworakowska
Endocrinology & Diabetes

4.96

Patient trust score

180

patient reviews

13

professional endorsements

4.98

Patient trust score

144

patient reviews

6

professional endorsements

4.97

Patient trust score

115

patient reviews

4

professional endorsements
Mr Jonathan Walczak
Orthopaedic Surgery

4.97

Patient trust score

561

patient reviews

12

professional endorsements
Mr Vivek Nama
Obstetrics & Gynaecology

4.97

Patient trust score

246

patient reviews

9

professional endorsements

4.99

Patient trust score

168

patient reviews

3

professional endorsements
Mr Jignesh Patel
Orthopaedic Surgery

4.98

Patient trust score

131

patient reviews

11

professional endorsements

4.93

Patient trust score

94

patient reviews

7

professional endorsements
The Shirley Oaks Hospital (part of Circle Health Group) logo

Get to know

The Shirley Oaks Hospital (part of Circle Health Group)

Articles

Most recent articles

Read articles from The Shirley Oaks Hospital (part of Circle Health Group) explaining process of procedures and other important things you should know before choosing your provider.

Introducing MyWay at Circle. The low-cost health membership.

MyWay is a low-cost monthly health membership offering rapid access to unlimited virtual GP appointments, scans (including MRIs), blood tests and much more.

06 December 2023

circlehealthgroupco.uk

FAQ

What are The Shirley Oaks Hospital (part of Circle Health Group)'s reviews like?

The Shirley Oaks Hospital (part of Circle Health Group)'s overall patient rating is 4.83 out of 5 stars on Doctify.

This is based on 466 reviews

Where is The Shirley Oaks Hospital (part of Circle Health Group) located?

The Shirley Oaks Hospital (part of Circle Health Group) is located at Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB

When is The Shirley Oaks Hospital (part of Circle Health Group) open?

The Shirley Oaks Hospital (part of Circle Health Group) is open Monday (08:00 - 22:30), Tuesday (08:00 - 22:30), Wednesday (08:00 - 22:30), Thursday (08:00 - 22:30), Friday (08:00 - 22:30), Saturday (08:00 - 22:30), Sunday (08:00 - 22:30)

What is the phone number for The Shirley Oaks Hospital (part of Circle Health Group)?

+448083048915

What consultants work at The Shirley Oaks Hospital (part of Circle Health Group)?

You can find a list of the consultants that work at The Shirley Oaks Hospital (part of Circle Health Group) here

Does The Shirley Oaks Hospital (part of Circle Health Group) accept new patients?

The Shirley Oaks Hospital (part of Circle Health Group) generally accepts new patients.

Get in touch with this practice to enquire as a new patient here