4.85
186 reviews

BMI The Shirley Oaks Hospital 

Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB 

Overall Rating

Overall Experience

4.86

Friendliness

4.89

Wait time

4.75

Cleanliness

4.9

Top feedback

“Well organised, covid safe and friendly.“
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Welcome to BMI The Shirley Oaks Hospital

Location

Team

No results found

Reviews

4.85 Overall Patient Trust rating
Overall Experience
4.86
Friendliness
4.89
Wait time
4.75
Cleanliness
4.9
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Patient seen for:
Experience on the day was faultless. Unfortunately it was my fourth daily visit that week owing to a combination of postal delays on my PCR test and clerical errors on blood test analysis
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Good. Helpful staff
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very pleased with the service provided
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The whole experience at Shirley Oaks Hospital was very satisfactory. All staff , medical and clerical, were extremely friendly and helpful.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Friendly professional service
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean and polite
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I have already returned a questionnaire directly to BMI. However, initial contact with the hospital, reservation team, reception, nurses and anaesthetists , room and the food were excellent. I cant fault them. I did chose them because they are local and I have had a number of experiences with the hospital , as has my partner so I expected a good service and experience. They did not let me down.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very good experience
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Well organised, covid safe and friendly.
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