4.7
88 reviews

BMI Bishops Wood Hospital 

Rickmansworth Road, Northwood, London, United Kingdom, HA6 2JW 

Overall Rating

Overall
4.7
Friendliness
4.8
Wait time
4.6
Cleanliness
4.8

Top feedback

“Everything was perfect “
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Welcome to BMI Bishops Wood Hospital

Opening hours

Location

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Reviews

Not particularly warm welcome, kept waiting for 10 mins after appointment time, which was disappointing considering I has an early morning appointment

Overall
4
Friendliness
4
Wait time
4
Cleanliness
5
07-07-2020

Excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-07-2020

Good experience overall

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
09-06-2020

Appointments ran exactly to time.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-06-2020

Staff not friendly

Overall
3
Friendliness
2
Wait time
2
Cleanliness
2
03-06-2020

Video call set up successfully

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
02-06-2020

Due to Covid-19, my experience was a virtual one, via video link. No real-time experience of the hospital and it's staff.

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
02-06-2020

Easy parking and efficient reception

Overall
5
Friendliness
4
Wait time
4
Cleanliness
5
29-05-2020

Excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-05-2020

Was ok as I mentioned previously that the staff gave me wrong information and Advised me to take my form home and had to keep on calling for an appointment

Overall
3
Friendliness
3
Wait time
3
Cleanliness
4
29-05-2020

Very helpful staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-05-2020

Friendly and professional service from all staff, a welcoming modern facility. I was seen on time, no delays or waiting, very inmpressed by the physiotherapy unit who helped me to make a swift and complete recovery.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-05-2020

I was concerned that the receptionist as well as nurse who had to take my temperature and details had no PPE on what so ever, during the peak of the virus in a private hospital. I felt this was very poor and putting peoples lives and health at risk. I had taken precautions and had a mask and gloves on to attend the hospital.

Overall
3
Friendliness
4
Wait time
4
Cleanliness
4
08-05-2020

friendly nurses and staff, take the worries away pre-surgery and was looked after very well post surgery, No complaints about cleanliness of room either

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-04-2020

Great hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-04-2020

The staff were very friendly & helpful. The room was very clean & staff on hand at all hours

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-04-2020

My care was excellent, all the staff are really pleasant and the hospital seems to run very well. They also managed to accommodate me with an urgent weekend appointment when I had a problem, so they were really helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-04-2020

I found the reception staff and other members of the hospital that I met were all very caring, polite and always eager to help.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-04-2020

I was happy with my experience of Bishops Wood Hospital and was particularly impressed with the treatment I received from my Physiotherapist, Sunita.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
16-04-2020

As per the comments left for the consultant.

Overall
2
Friendliness
5
Wait time
4
Cleanliness
5
16-04-2020

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-04-2020

The buildings were clean modern and fit for purposes, the wait time was a little longer than I'd have liked, but I appreciate there are a lot of people to see

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
15-04-2020

The staff at Bishops Wood were friendly, approachable and very professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-04-2020

Friendly staff from the most senior doctors to the reception staff, they all make you feel at ease. Most of my appointments I have been seen on time. My two overnight stays post surgery were as pleasant as a stay in hospital could be. Nurses were attentive and worked hard to ensure myself and the patient next door were pain free, refreshed and well fed.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
15-04-2020

Absolutely no issues whatsoever. Parking is easy. Reception staff are very friendly and professional. The treatment I received was thorough and professional. The hospital in my humble opinion is doing an excellent job!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-04-2020

Fabulous nurses and fabulous care by all including the physiotherapists. Can't fault anything.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-04-2020

Reception staff can be curt.

Overall
5
Friendliness
3
Wait time
5
Cleanliness
5
15-04-2020

First class support during my visits to the hospital.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-04-2020

.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-04-2020

Seen quite promptly. Pleasant waiting room if a bit crowded. Easy parking.

Overall
4
Friendliness
5
Wait time
4
Cleanliness
4
14-04-2020

Good hospital, very helpful staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-04-2020

Good.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-04-2020

This hospital is always spotlessly clean, staff friendly and comfortable seating in waiting area.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-03-2020

A really lovely hospital With very friendly welcoming staff Nothing was too much trouble Hospital is extremely clean airy and bright. Certainly would use this hospital again

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-03-2020

Superb

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-03-2020

Clean tidy and felt very comfortable and well looked after

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-03-2020

Good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-03-2020

Efficient

Overall
4
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

I had a very good experience of the hospital, I had appointments to see a consultant, and then further appointments for tests and an echocardiogram, the staff were professional and friendly and provided easy to understand explanations. I can recommend this hospital and the services they provide.

Overall
5
Friendliness
4
Wait time
5
Cleanliness
5
08-03-2020

Staff were very friendly towards me and made my one night stay a relaxed one. I would like to say thanks to all the staff that looked after me through my operation and stay. And also thank the nurses in the day hospital 3 days later whch made sure they were happy with me before left. Would I use this hopital again yes.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-03-2020

The hospital staff were very welcoming.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-03-2020

Very professional and caring team

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-03-2020

Friendly helpful staff,especially the nurses. Apologising for the slight wait.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
19-02-2020

smooth and friendly

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-02-2020

5 star

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-02-2020

First class

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-02-2020

good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-02-2020

Very good

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
28-01-2020

Greeting very efficient and short waiting time.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-01-2020

An extremely professional and caring team. My one bad experience was my return from theatre after surgery on Friday 17th January at 10pm was unpleasant. The porters needed to take me back to my room but they could not get the bed through the doors easily. Their method was to continually ram the bed hard against the door frame and it finally got through . This was dreadful as both my wife and daughter tried to get them to see the discomfort this was causing me, just our of surgery but they carried on regardless. Clearly this bed and door needs to be looked after.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-01-2020