BMI Bishops Wood Hospital 

Not particularly warm welcome, kept waiting for 10 mins after appointment time, which was disappointing considering I has an early morning appointment

Excellent.

Good experience overall

Appointments ran exactly to time.

Staff not friendly

Video call set up successfully

Due to Covid-19, my experience was a virtual one, via video link. No real-time experience of the hospital and it's staff.

Easy parking and efficient reception

Excellent.

Was ok as I mentioned previously that the staff gave me wrong information and Advised me to take my form home and had to keep on calling for an appointment

Very helpful staff

Friendly and professional service from all staff, a welcoming modern facility. I was seen on time, no delays or waiting, very inmpressed by the physiotherapy unit who helped me to make a swift and complete recovery.

I was concerned that the receptionist as well as nurse who had to take my temperature and details had no PPE on what so ever, during the peak of the virus in a private hospital. I felt this was very poor and putting peoples lives and health at risk. I had taken precautions and had a mask and gloves on to attend the hospital.

friendly nurses and staff, take the worries away pre-surgery and was looked after very well post surgery, No complaints about cleanliness of room either

Great hospital

The staff were very friendly & helpful. The room was very clean & staff on hand at all hours

My care was excellent, all the staff are really pleasant and the hospital seems to run very well. They also managed to accommodate me with an urgent weekend appointment when I had a problem, so they were really helpful.

I found the reception staff and other members of the hospital that I met were all very caring, polite and always eager to help.

I was happy with my experience of Bishops Wood Hospital and was particularly impressed with the treatment I received from my Physiotherapist, Sunita.

As per the comments left for the consultant.

Great

The buildings were clean modern and fit for purposes, the wait time was a little longer than I'd have liked, but I appreciate there are a lot of people to see

The staff at Bishops Wood were friendly, approachable and very professional.

Friendly staff from the most senior doctors to the reception staff, they all make you feel at ease. Most of my appointments I have been seen on time. My two overnight stays post surgery were as pleasant as a stay in hospital could be. Nurses were attentive and worked hard to ensure myself and the patient next door were pain free, refreshed and well fed.

Absolutely no issues whatsoever. Parking is easy. Reception staff are very friendly and professional. The treatment I received was thorough and professional. The hospital in my humble opinion is doing an excellent job!

Fabulous nurses and fabulous care by all including the physiotherapists. Can't fault anything.

Reception staff can be curt.

First class support during my visits to the hospital.

.

Seen quite promptly. Pleasant waiting room if a bit crowded. Easy parking.

Good hospital, very helpful staff

Good.

This hospital is always spotlessly clean, staff friendly and comfortable seating in waiting area.

A really lovely hospital With very friendly welcoming staff Nothing was too much trouble Hospital is extremely clean airy and bright. Certainly would use this hospital again

Superb

Clean tidy and felt very comfortable and well looked after

Good

Efficient

I had a very good experience of the hospital, I had appointments to see a consultant, and then further appointments for tests and an echocardiogram, the staff were professional and friendly and provided easy to understand explanations. I can recommend this hospital and the services they provide.

Staff were very friendly towards me and made my one night stay a relaxed one. I would like to say thanks to all the staff that looked after me through my operation and stay. And also thank the nurses in the day hospital 3 days later whch made sure they were happy with me before left. Would I use this hopital again yes.

The hospital staff were very welcoming.

Very professional and caring team