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The Wellington Hospital Elstree Waterfront, part of HCA Healthcare UK

The Wellington Hospital Elstree Waterfront, part of HCA Healthcare UK

The Waterfront Beaufort House Elstree Road, Elstree, United Kingdom, WD6 3BS

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Reviews

All reviews(1021)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
MRI Scan (Magnetic Resonance Imaging scan) (37)
Knee Replacement (36)
Spinal Surgery (34)
Shoulder Pain (33)
Knee Pain (32)

90 %

8 %

1 %

< 1 %

1 %

*Star rating based on patient reviews

1,021 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

really good

22 Dec 2020verified patient
Patient seen for:
Orthopaedic Surgery
Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

There was a mix-up with my appointment but the staff were extremely accommodating and very friendly. They managed to fit me in despite it being a busy day for them. I cannot recommend this location highly enough!

23 Dec 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Helpful, prompt & timely.

23 Dec 2020verified patient

1

1.00
Overall Experience
1.00
Cleanliness
1.00
Friendliness
1.00
Wait time

I was made to feel welcome and treated with respect and great professionalism.

23 Dec 2020verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

That was my experience

23 Dec 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good experience, clean and friendly staff

23 Dec 2020verified patient

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great to look at, very clean, receptionists well spoken and friendly, beverages available seating comfortable, overall good place to be.

29 Dec 2020verified patient

1

1.00
Overall Experience
1.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Was not greeted pleasantly on arrival, staff came across as rude. Still waiting for a written report from consult ( over a month)

31 Dec 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I love my weekly physio and consultations at the Wellington Elstree. My consultant and physiotherapist - Emily Birch are incredible and got me through a horrendous injury. Both were quick to respond to my emails when I need help or needed a question answered. I feel so honoured to have had the best!!

31 Dec 2020verified patient
Patient seen for:
Achilles Tendon Repair
Physiotherapy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Was great . So easy to get to

31 Dec 2020verified patient