152 Harley Street 

Very pleasant facility and courteous staff

Always a pleasant and easy experience to visit the clinic

Welcoming

friendly and helpful staff in reception warm and efficient nursing staff. comfortable and clean environment

I found the whole experience on my four visits to 152 Harley Street, to be a really good on., The staff were professional, friendly, put you at your ease, and were extremely helpful. I can't praise the receptionist enough who not only always welcomed me with a smile but after my first visit remembered me and after my minor op, helped arrange a cab home for me as I felt it unwise to go by public transport. She put an app on my phone, and another receptionist escorted me downstairs to ensure I got into the right vehicle. The nurses were friendly, caring and managed to put me at ease whilst remaining professional at the same time.

All the staff have been very kind and professional.

The receptionist initially was a bit slow to acknowledge me when I arrived. Once I said who I had appointment with she very quickly took my additional payment. I was asked to complete a couple of medical forms, which I started to do but realised that I had already completed the forms online prior to my appointment. I mentioned this and she said that was fine and not to continue. I used the ladies toilet and found no hand tissues available so used a normal tissue from the box available. I notified the ladies on reception as there was a note in the ladies saying to do so. After my procedure, a couple of hours later I used the ladies again before I left and there was still no hand towels. In my opinion very minor but it's the attention to detail that counts. They were however very kind to my husband and checked he was ok and offered tea/coffee several times. The nursing team that looked after me while I was there were lovely, professional and kind, so thank you very much.

Very positive experience

Very clean clinical atmosphere which is what I want when I visit a doctor. Everyone has always been extremely polite and professional!

Fabulous space and Dr Firas is the best!

Very friendly staff and clean.

Lovely clinic in central London

Modern clinic with lovely staff.

Very good clinic in a great location

A calm and quiet reception with lovely and friendly staff. Everyone there was professional and approachable. Overall, a great experience

It seems like a nice building, the staff were friendly and engaging. Quick process

Excellent

A very clean, organised and lovely team with limited waiting time.

Very good experience. Very helpful and clear.

Quick and professional - would recommend