4.8
44 reviews

152 Harley Street 

152 Harley Street, London, United Kingdom, W1G 7LH 

Overall Rating

Overall
4.8
Friendliness
4.9
Wait time
4.8
Cleanliness
4.8

Top feedback

“Staff real helpful and polite “
Read more

Welcome to 152 Harley Street

Allergy Medicine
Paediatrics (children's doctor)
Vascular Surgery
Cosmetic Medicine
Orthotics
Dermatology
+ 4 more

About

We are London's premier private day clinic, nestled in the heart of the capital's most famous medical district, Harley Street.
We operate with the utmost integrity and provide you with only the very best expert advice and support from some of the UK's most renowned, experienced and skilled consultants and clinicians.

We are specialists in cutting-edge procedures and treatments spanning Plastic, Reconstructive and Cosmetic Surgery, Dermatology, including Moh's Micrographic Surgery, Dental & Oral Surgery, Hair Transplant Surgery, Maxillofacial Surgery, Non-Surgical Aesthetic and Laser treatments including the sought after UltraPulse Co2 Laser. We are CQC registered and are committed to working with them to continually enhance and improve the quality of care for our patients.

152 Harley Street is a centre of medical excellence and one of only a few day case surgery facilities in the UK who offer surgical procedures under Local Anaesthetic and Sedation. This means that our patients are able to leave shortly after their procedure, but still receive the same thorough and excellent aftercare that they would expect with a general anaesthetic. Longer procedures that require general anaesthetic and overnight treatment take place in one of our recommended central London hospitals. Our consultant surgeons are supported by expert anaesthetists, nurses and theatre staff who are all qualified to deliver care of the highest standard available.

 

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Opening hours

Mon :
09:00 AM - 05:00 PM
Tue :
09:00 AM - 05:00 PM
Wed :
09:00 AM - 05:00 PM
Thu :
09:00 AM - 05:00 PM
Fri :
09:00 AM - 05:00 PM
Sat :
09:00 AM - 05:00 PM
Sun :
09:00 AM - 05:00 PM

Location

Sub-Specialties

Hand Surgery
Facial Plastic Reconstructive Surgery
General Dermatology
Hair Restoration
MOHS Surgery
Reconstructive Surgery
+ 4 more

Special Interest

Burns & scalds
Skin tags
Minor Skin Surgery
Moles
Eczema (atopic dermatitis)
Skin Cancer
+ 3 more

Procedures

Sclerotherapy (treat prominent blood vessels)
Allergy Blood Tests
Hyperpigmentation Treatment
Skin Cancer Surgery
Skin Grafts
Chin Surgery
+ 39 more
No results found

Reviews

Very friendly staff and clean.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-05-2020

Lovely clinic in central London

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-04-2020

Modern clinic with lovely staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-04-2020

Very good clinic in a great location

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-04-2020

A calm and quiet reception with lovely and friendly staff. Everyone there was professional and approachable. Overall, a great experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-03-2020

It seems like a nice building, the staff were friendly and engaging. Quick process

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-02-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-02-2020

A very clean, organised and lovely team with limited waiting time.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-02-2020

Very good experience. Very helpful and clear.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
20-02-2020

Quick and professional - would recommend

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-02-2020

The Hallway and stairs could be better but the clinic is lovely.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-02-2020

The receptionists were all very welcoming. The waiting area is clean and comfy and the view is nice towards Regent's Park!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-02-2020

Very professional, nice and efficient. I was taken very good care.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-02-2020

Efficient, kind, patient and easy!

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
21-01-2020

Emma Craythorne’s professional reputation gave me complete confidence in the BCC procedure on my face. The supporting team were very friendly and I am extremely pleased with the outcome. I have no hesitation in recommending Emma.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-01-2020

My recovery could have gone better. Someone was drilling a door as I was coming round from surgery which made me anxious and fearful. You’d expect a peaceful environment to recover but this was not what I got.

152 Harley Street

We are very sorry about your unfortunate experience but had to undertake minor building works in order to assure the safety of other patients. We would normally try and schedule these outside patients' visiting times.

Overall
3
Friendliness
5
Wait time
5
Cleanliness
3
07-01-2020

Good experience

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
04-12-2019

There was a slight delay on my first visit but I always accept that surgery times are flexible and I was told about it rather than just be left to "twiddle my thumbs". if I had one criticism, it would be the lack of relaxing reading material in reception and maybe a coffee machine.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-11-2019

Very good

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-11-2019

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-11-2019

I have had varicose vein laser treatment and hope to go on to have my thread veins dealt with. So far all has gone well. I have found the staff all to be very helpful and courteous.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-11-2019

I was seen on time and reception staff were very polite.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
31-10-2019

No complaints

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-09-2019

Staff were polite and welcoming and wait time was minimal

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
12-08-2019

I was treated at the clinic in a friendly manner And was seen promptly for appointments on times and dates to suit.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-07-2019

Great

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-06-2019

Great service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-04-2019

Lovely staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-04-2019

Very informative and very helpful thank you very much!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-04-2019

Great receptionists.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
01-04-2019

Very polite customer service. Feel well taken care of. Very happy!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-03-2019

Professional and friendly

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-03-2019

Dr Firas is a great doctor. Very professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-03-2019

Very relaxed atmosphere and professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-03-2019

I have been impressed by doctor Emma and her colleagues. Highly recommended!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2019

The best thing was the friendliness and care, not to mention the humour as well.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-03-2019

Pleasant and professional staff

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
26-02-2019

Convenient, efficient and easy.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2019

Wonderful

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2019

People nice. But appointments always running late

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
13-02-2019

It was fast and efficient, and the staff were friendly.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-02-2019

Good experience

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
13-02-2019

Welcoming and warm

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-02-2019

Staff real helpful and polite

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-02-2019